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Audi Oxnard
Oxnard, CA
554 Reviews
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554 Reviews of Audi Oxnard
December 22, 2012
I found the perfect car online and it was at DCH. I looked on YELP and Robert Duarte had a couple great reviews, so I call and ask for him. As an ex-salesperson, I get irritated when sales tactics are looked on YELP and Robert Duarte had a couple great reviews, so I call and ask for him. As an ex-salesperson, I get irritated when sales tactics are used on me. I called and told him that I was looking for an honest experience without any tricks. I also told him my credit was not good. In the past, I have had dealers make me feel like an idiot because of my credit score. He said no problem, and they would work to do anything they could to help me. So I show up for my appointment and Robert really took his time. When I arrived, I was ready to go drive it, but first we went into his office and relaxed a little. There was absolutely no pressure, I was the one who started talking numbers, I was the one who said I wanted to go for a test drive. He told me we could extend the test drive to make sure I wanted the car, but I was ready to sign up. Robert let me tell him what I wanted and not once pushed me. I still can't believe that I bought my dream car and the whole time I felt good! He actually made me feel good about my credit and it was like everyone in the dealership was on my side! It was like we were a team of people trying to get me into the RIGHT car. Also, I bought one of the cheaper cars on their lot and not once did anyone say anything about me looking at a different model. Kenny Thompkins helped me on the phone and setting up financing, It was the friendliest and most professional financing experience I have ever had! The General Sales Manager, Patrick, also just checked in and chatted for a while. He didn't even bring up anything about the car, we were just talking about life. I had my guard up the whole time but not one person tried to sell me anything. I usually get sick when buying a car because I feel like I am being preyed on by vultures, but this time was SOOOO different. This experience actually makes me more likely to buy an Audi in the future because I don't want to EVER buy a car anywhere else. It's been a couple days and I feel like I should call and check in with them because I really made some friends at DCH! DON'T WASTE YOUR TIME, JUST CALL AND SET UP AN APPOINTMENT WITH ROBERT DUARTE! I'll be driving my 2010 Certified Audi A4. THANKS AGAIN GUYS! More
by terpforhire
Employees Worked With
Patrick Murphy, Robert Duarte, Kenny Thompkins
December 09, 2012
Everything was great. Car is great. Staff was helpful. I would highly recommend for anyone looking for a great car with really good service and advice. I would highly recommend for anyone looking for a great car with really good service and advice. More
by mfsusa
Employees Worked With
Matthew Simpson
December 08, 2012
i bought my used Q5 last month at dch audi in oxnard. i called first about the car i had found on cars.com. tyler barnett immediately helped me over the phone and was quick to answer all my questions and s called first about the car i had found on cars.com. tyler barnett immediately helped me over the phone and was quick to answer all my questions and suggested coming in for a test drive the next day. i only test drove the one car i was interested in and tyler helped me determine the financing options along with the trade in i was considering. i had a very busy week ahead and since i live in santa barbara, i was having a tough time finding a day to return and finalize the deal - tyler offered to deliver the car after his shift or offered to bring all of the paperwork and the car to my house the following day, even though it was his day off ! he made it completely easy to purchase , totally friendly without any of the usual sales pressure you generally feel when buying a new car. all in all , tyler went above and beyond , made it a fun experience and i will absolutely return again , as well as refer all of my friends ! a big gigantic thank you to tyler barnett!! :) eve smalley More
by evenicole
Employees Worked With
, Tyler Barnett
December 03, 2012
Robert couldn't have made our purchase any easier. He takes customer service to the next level. The price was extremely competitive and Robert was willing to agree on a price over the phone, draft all d takes customer service to the next level. The price was extremely competitive and Robert was willing to agree on a price over the phone, draft all documents, and personally deliver the paperwork and vehicle after 8pm during the week (and we live in West LA!). So many car salesmen are in your face aggressive and pushy, but dealing with Robert is a pleasure. I will recommend him and this dealer to any one in the market for an Audi More
by gauch680
Employees Worked With
Robert Duarte
December 03, 2012
Working with Mitch was pretty easy. I didn't get the annoying sales pitch hassle. It was straight to the point and better yet he was able to deal with me on the phone for most of the paperwork which mad annoying sales pitch hassle. It was straight to the point and better yet he was able to deal with me on the phone for most of the paperwork which made my life a lot easier. He also made special accommodations to get the car ready earlier than planned. Overall, Mitch was very easy to work with and seemed to really care about his job and making sure that the experience was as smooth as possible. More
by jharris31513151
November 30, 2012
Really professional. Answered every question I had and gave me an unbelievable deal... Best car leasing experience ever. Would recommend to anyone looking for an Audi... gave me an unbelievable deal... Best car leasing experience ever. Would recommend to anyone looking for an Audi... More
by sib208
November 28, 2012
Tom was honest in all my dealings with him. He listened to what my needs were in finding the car I was looking for. I got an A5 for a fair price and got a fair price for my trade in which is all I asked f to what my needs were in finding the car I was looking for. I got an A5 for a fair price and got a fair price for my trade in which is all I asked for. More
by coolrfs
November 26, 2012
Mitch was very helpful. I had done my homework and knew which car I was interested in. Upon arriving, Mitch was quick to get me to the car and let me look and ask questions. His no-pressure style was a gre which car I was interested in. Upon arriving, Mitch was quick to get me to the car and let me look and ask questions. His no-pressure style was a great help to let me look at everything I wanted to without distraction. This carried over to the test drive, where just idle chat was not intrusive. Overall this experience was the singular best I've had at any dealership. It was truly enjoyable. Thanks Mitch! More
by Hutch80
Employees Worked With
Neil Hutchings
November 25, 2012
My experience at DCH Audi was Excellent! Kevin Brown , and Kenny Thompkins, worked hard to get the car I wanted! Kevin in particular made a personal sacrifice , by giving up the car he wanted to buy for h and Kenny Thompkins, worked hard to get the car I wanted! Kevin in particular made a personal sacrifice , by giving up the car he wanted to buy for himself , so it could be traded to another dealer, for the car I wanted! The entire experience was painless , no "salesmanship ", just honest straightforward dealing ! Thanks again to Kevin , and everyone who worked on the deal , I will recommend DCH Audi to anyone who is looking for a great auto buying experience ! Oh and I love my TT RS! More
by DurtyDougie
Employees Worked With
Kenny Thompkins, Kevin Brown
