Audi Oxnard

Robert did a great job. Not pushy, showed me what I wanted to see. Finance guy (Kenny?) did a great job too. By far the easiest and quickest car I ever bought. Highly recommend. wanted to see. Finance guy (Kenny?) did a great job too. By far the easiest and quickest car I ever bought. Highly recommend. More

I am a veteran in customer-facing professions of more than 20 years now. In that time I have seen the level of commitment from companies, to seek out and add the brightest and the best to their staff's, than 20 years now. In that time I have seen the level of commitment from companies, to seek out and add the brightest and the best to their staff's, dwindle to a very sad level of motivation. I know this because of the minimal levels of thought and consideration- evident, in the vast inconsistencies in consumer service I've received in recent years. I've seen it by observing the traits and work ethic exhibited by employees I myself have hired, with "customer-facing experience" in their background. Aside from the intense standard that I hold my own employees to, I have yet to encounter a sales professional like Tyler Barnett! To be (I assume) so young yet, SO Committed to delivering first rate attention to a customer is absolutely REFRESHING! I was NOT totally sold on the vehicle I was going to purchase yet. I already own an A6 that for the most part, has been a very sound vehicle. I've had some issues with it over the last couple years and the service (or rather, lack thereof) that I received from Audi Corp and the Audi dealer I purchased it from, had me STRONGLY Considering a different brand. I also, wasn't set on purchasing a vehicle from Audi of Oxnard. I picked up the phone one day on a whim and called the dealership and Tyler answered. Without selling me on the car itself, Tyler sold me on the confidence of spending my money on the car that he would assist me to find. The car that would fit as much of the criteria as I had set for this purchase. He offered to shop for me; and he DID! From the lot in Oxnard to other dealers in California! He emailed me options complete with brief easy-to-understand pricing/ financing details. He got the ok from management to allow me to deliver my down payment in a way that best suited me, in lieu of the fact that I was making the purchase under a bit of unexpected duress in the middle of the holiday season. I went in and came out of the purchase without any drop-off in confidence or excitement about resolving a transportation issue, and the natural surge in personal energy you get when making a major purchase. I appreciate the fact that Tyler is the kind of professional he has committed to being, and the fact that Audi of Oxnard recognizes it by having him on staff. "I got a GREAT Deal"! It's such a corny cliche to reference when talking about the purchase of a car that exceeds basic need and ventures into the realm of status symbol; but Tyler through his diligence, made that a credible anecdote for me. I have a teen granddaughter that will be graduating high school soon, and I have promised her a car. I will be looking for Tyler and another GREAT Deal on an Audi from Audi of Oxnard, the moment that milestone arrives. Thanks to Tyler and the support staff at Audi of Oxnard, for not only restoring my interest and faith in the brand; but for restoring my faith in people to deliver excellence in the art of service. It is appreciated far beyond what I can articulate. Again, I humbly Thank you. Efrain Torres More

Great experience purchasing my new 2013 Audi Q5, would highly recommend DCH Audio of Oxnard to anyone purchasing their next car. Mitch our salesperson made for a smooth transaction at a fair price withou highly recommend DCH Audio of Oxnard to anyone purchasing their next car. Mitch our salesperson made for a smooth transaction at a fair price without the pretentious attitude of some luxury car dealers. I would highly recommend anyone looking for purchase of their next Audi in Southern California to go to him for best deal. More

Robert and Kenny were nice, honest and got back to me In the time they promised. Robert was upfront with everything and never pressured me to buy. Robert made me and my wife feel comfortable with our decis the time they promised. Robert was upfront with everything and never pressured me to buy. Robert made me and my wife feel comfortable with our decision. I recommend this dealership to anyone looking for a car. More

I found the perfect car online and it was at DCH. I looked on YELP and Robert Duarte had a couple great reviews, so I call and ask for him. As an ex-salesperson, I get irritated when sales tactics are looked on YELP and Robert Duarte had a couple great reviews, so I call and ask for him. As an ex-salesperson, I get irritated when sales tactics are used on me. I called and told him that I was looking for an honest experience without any tricks. I also told him my credit was not good. In the past, I have had dealers make me feel like an idiot because of my credit score. He said no problem, and they would work to do anything they could to help me. So I show up for my appointment and Robert really took his time. When I arrived, I was ready to go drive it, but first we went into his office and relaxed a little. There was absolutely no pressure, I was the one who started talking numbers, I was the one who said I wanted to go for a test drive. He told me we could extend the test drive to make sure I wanted the car, but I was ready to sign up. Robert let me tell him what I wanted and not once pushed me. I still can't believe that I bought my dream car and the whole time I felt good! He actually made me feel good about my credit and it was like everyone in the dealership was on my side! It was like we were a team of people trying to get me into the RIGHT car. Also, I bought one of the cheaper cars on their lot and not once did anyone say anything about me looking at a different model. Kenny Thompkins helped me on the phone and setting up financing, It was the friendliest and most professional financing experience I have ever had! The General Sales Manager, Patrick, also just checked in and chatted for a while. He didn't even bring up anything about the car, we were just talking about life. I had my guard up the whole time but not one person tried to sell me anything. I usually get sick when buying a car because I feel like I am being preyed on by vultures, but this time was SOOOO different. This experience actually makes me more likely to buy an Audi in the future because I don't want to EVER buy a car anywhere else. It's been a couple days and I feel like I should call and check in with them because I really made some friends at DCH! DON'T WASTE YOUR TIME, JUST CALL AND SET UP AN APPOINTMENT WITH ROBERT DUARTE! I'll be driving my 2010 Certified Audi A4. THANKS AGAIN GUYS! More