Audi Oxnard

Tyler was very helpful and and very knowledgable about the Audi brand. He has been able to help us with any questions both before and after We purchased our Allroad. Communication was excellent and we cou the Audi brand. He has been able to help us with any questions both before and after We purchased our Allroad. Communication was excellent and we could not have asked for a better Audi Specialist. Other members of this Audi staff made the financing very easy. There was never any pressure and We look forward to working with this dealership again. More

I recently made a visit to DCH Audi to purchase a pre-owned Audi A4 that I had found online. I emailed the dealership to inquire if the vehicle was still available, as i was driving from Yorba Linda pre-owned Audi A4 that I had found online. I emailed the dealership to inquire if the vehicle was still available, as i was driving from Yorba Linda to Oxnard. They promptly responded and stated that the vehicle was still available and they could place it in the back until I arrived, as it was a great distance. Once we arrive at the dealership I already knew what I wanted and really just needed a sales associate to get the paperwork going. I met Mitch. he was not aggresive or pushy and I told him exactly what I wanted as far as purchasing the vehicle. He knew exactly where it was located on the lot and walked me over. He answered all my questions and made the process very easy. I was also trading a vehicle in so there were some negotiations, but with his sales manager this was made very easy and far from frustrating. I feel that both myself, and the dealership were happy with the deals that were made. I do have to say that this was one of my best car purchasing transactions. The only thing I would recommend; I do not feel it was very professional for the sales staff to be yelling across the dealership how many more cars they need to sell for the day. I understand that they have quotas to meet daily; however this is not something that the customer needs to know. More

Robert was attentative to my needs and assisted me with my purchase. Robert had great follow up and was able to help me out with getting a replacement key promptly and remembered that we would be moving so my purchase. Robert had great follow up and was able to help me out with getting a replacement key promptly and remembered that we would be moving so he called and made sure that he had the correct information so that there was no further delay in service. More

We started our search for a car during the summer this year. A friend mentioned about Audi Oxnard (he bought his Q5 this year)so that is where we started our search. we are actually eying for a Q7. Our 1s year. A friend mentioned about Audi Oxnard (he bought his Q5 this year)so that is where we started our search. we are actually eying for a Q7. Our 1st day at the lot we were met by Mitchell. At no time I said to my wife that he is the type that is different from other sales rep. Nice, friendly easy to talk to and very knowledgeable of what he is selling. he presented to us what we really need to know at that time. He is courteous that he gave services to the extent of calling and emailing me of lots and lots of options that might cater to what we are looking for. He is also persistent in follow ups. Tho' at one time we told him that our priorities changed in getting a car, yet he kept us updated. He served us well. To sum it up all, , the main reason that we got our Q7 at Audi Oxnard is because of Mitchell Mayenschein - his services,his being friendly,he is smart, and very persistent. he is the whole package. More

Working with this dealership was extremely time efficient. All communication was done over the phone and email. The deal was completed within 2 hours. Kevin was straightforward with the price he co efficient. All communication was done over the phone and email. The deal was completed within 2 hours. Kevin was straightforward with the price he could give us - there was no haggling needed - as we knew off the bat whether or not Kevin was giving us a good deal. This is probably the best dealership we have dealt with (in terms of having no personal connections) outside of our normal Mercedes dealership that we buy all our cars from. Kevin made it feel just like our experience at Mercedes, which was wonderful. Since the dealership was 60 miles out, Kevin personally delivered the car to our office. It saved us a lot of time sitting in traffic. He drove the car into our parking lot, went through all the necessary information, got all the signatures he needed, and we had our car! 3 days after I got the car, the TPM went off and the menu screen got stuck. I called Kevin, explained the problem to him, he spoke to his technician, and he got back to me within 5 minutes. He showed me how to soft reset the screen by taking a picture of the page from the manual so I didn't have to flip through the manual. He also called me back to tell me what to do while I was driving on the freeway. By the time I got to my destination, everything was reset! The next day, I didn't know what the wifi password was integrated in my car. I texted him and he immediately got back to me with directions on navigating the menu screen to find the wifi password. Before I knew it, I had all my devices connected to my car's wifi! Kevin Brown has shown "black card service" with the purchase of this RS5. We highly recommend Kevin and/or this dealership if purchasing an Audi. I am confident that if I run into any issues throughout the years, he will continue to assist as needed. We thank Kevin for providing such exceptional service. More

I had a great experience and really enjoyed buying my car through this dealership, I feel my needs were handled with the up-most care and professionalism. through this dealership, I feel my needs were handled with the up-most care and professionalism. More

This is the best Audi Dealership in the United States! Their customer service far exceeds any other Audi Dealership I've ever been to! I've been to a lot of sub par Audi Dealerships, including ones in oth Their customer service far exceeds any other Audi Dealership I've ever been to! I've been to a lot of sub par Audi Dealerships, including ones in other states to get service done on my vehicle. This team at DCH Audi Oxnard treats you like you are part of there family! I drive an extra 45 Miles just to get serviced at DCH Audi Oxnard even though I live in Los Angeles. All the Audi Dealerships in Los Angeles are over priced and provide Crappy A$$ overpriced service that sucks! I will ALWAYS drive the extra 45 Miles which usually takes an hour and a half just because of the TERRIFIC service! Bill Profeta, always goes above and beyond to make me feel right at home! He always gives me a courtesy Audi so that I can play golf with my buddies right down the street at Saticoy Golf Course. Bill does a Great job at pretty much EVERYTHING! If you ever need to get your CAR SERVICED, this place is a MUST! If you don't go here for service your either a fool or just plain LAZY! BEST DEALERSHIP in USA!!!!!!!!!!!!!! Not COMPARABLE to ANYWHERE ELSE! A++++++++++ Service!!!! I PROMISE! More

Kevin and Kenny worked with me for a quick purchase. They pointed out all my options and gave me a great finance rate and payment structure. I have no complaints as the process was seemless...thanks gu They pointed out all my options and gave me a great finance rate and payment structure. I have no complaints as the process was seemless...thanks guys :) More