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Audi Oxnard
Oxnard, CA
554 Reviews
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554 Reviews of Audi Oxnard
February 18, 2013
I was treated with respect through the whole experience. Every aspect of my transaction was clearly explained and implemented excactly as outlined in a precise and timely manner. There was essentially very Every aspect of my transaction was clearly explained and implemented excactly as outlined in a precise and timely manner. There was essentially very little "haggling" (which I hate and despise) because I trusted the sales guy (Tom) totally. All in all avery satisfactory experience which I was dreading! I would reccomend this organization to anyone. On top of this the dreaded meeting with "our financial guru" was sharp, well prepared, fast and clear with no pushing for extra services-they were offered but not pushed. If I am still around in 5 to 10 years time I will definitely use these guys again. More
by ajoxon
Employees Worked With
Kenny Thompkins
February 16, 2013
AUDI OXNARD makes it so easy to drive from Simi right passed other dealerships, knowing I have Kevin there to answer any questions regarding my 2012 Audi. However, having my own "PIT CREW" of Bill, Ste passed other dealerships, knowing I have Kevin there to answer any questions regarding my 2012 Audi. However, having my own "PIT CREW" of Bill, Stephanie and Kayla for service is very reassuring. Its a whole new concept of complete accomodations, especially for a business lady. They have set the bar on standards, timely service and an immaculate facility. Kevin opened whole new ideas in order for me to have my beautiful Audi, that other dealerships had not even thought of...Thanks Oxnard Audi...you are a pleasure....Vicki Gemette More
by happydogs2
Employees Worked With
Bill, Kayla, & Stephanie, Bill Profeta, Kevin Soufi
February 15, 2013
Kevin was amazing, I purchase two vehicles every other year, and I have always done business at Rusnak Audi, today I had the pleasure in meeting Mr. Kevin Soufi, and I was beyond amazed at his level of se year, and I have always done business at Rusnak Audi, today I had the pleasure in meeting Mr. Kevin Soufi, and I was beyond amazed at his level of service but how he did everything for me to just come in and sign which to me is the type of treatment I enjoy. I will definately be coming back later on this year to get myself a card since I just purchased my wife's today. More
by hexlopez86
Employees Worked With
Kevin Soufi
February 12, 2013
Great Customer service! Very Professional! Extremely accommodating. Great group of people. Made me feel extremely comfortable A++ One of the best Car buying experiences i ever had! Thanks Team! accommodating. Great group of people. Made me feel extremely comfortable A++ One of the best Car buying experiences i ever had! Thanks Team! More
by paamoni
Employees Worked With
Steve Curtis, Robert Belmonte
February 05, 2013
My wife and I just purchased an SUV at DCH Audi in Oxnard. It has been over ten years since I have been in a dealership looking for cars and I have to say I have usually avoided dealerships due to hi Oxnard. It has been over ten years since I have been in a dealership looking for cars and I have to say I have usually avoided dealerships due to high pressure sales. My experience at DCH changed my perception. Robert was every professional in the way he dealt with us and took the time to understand what we were looking for in a used car. We purchased a car that fit our needs and was given all the time we needed without the pressure. In addition, I felt that the pricing mechanism the dealership employes for used cars was very fair, eliminating all that back and forth I have experienced in the past. Kenny lead us thru the financing process again no surprises and very professional. Both Robert and Kenny were great to work with and helped make the car buying experience enjoyable. I would recommend DCH Audi Oxnard and would certainly be back. More
by flexcouple
Employees Worked With
Kenny Thompkins, Robert Belmonte
January 26, 2013
When I entered the dealership I was met by Tyler. Even after telling him I was only doing research to decide on an AWD car for a lease purschase he spent as much time as I needed to expain each of the car after telling him I was only doing research to decide on an AWD car for a lease purschase he spent as much time as I needed to expain each of the cars that would fit my needs. He was very knowledgeble of the products and never made me feel rushed at all. I left that day knowing I'd dealt with one of the very best sales people in my 45 years of car buying. Because of this I wouldn't hesitate to buy from this dealership when I'm ready. More
by oktoby
Employees Worked With
Tyler Barnett
January 12, 2013
Robert did a great job. Not pushy, showed me what I wanted to see. Finance guy (Kenny?) did a great job too. By far the easiest and quickest car I ever bought. Highly recommend. wanted to see. Finance guy (Kenny?) did a great job too. By far the easiest and quickest car I ever bought. Highly recommend. More
by BShea25
Employees Worked With
Robert Belmonte
January 09, 2013
I am a veteran in customer-facing professions of more than 20 years now. In that time I have seen the level of commitment from companies, to seek out and add the brightest and the best to their staff's, than 20 years now. In that time I have seen the level of commitment from companies, to seek out and add the brightest and the best to their staff's, dwindle to a very sad level of motivation. I know this because of the minimal levels of thought and consideration- evident, in the vast inconsistencies in consumer service I've received in recent years. I've seen it by observing the traits and work ethic exhibited by employees I myself have hired, with "customer-facing experience" in their background. Aside from the intense standard that I hold my own employees to, I have yet to encounter a sales professional like Tyler Barnett! To be (I assume) so young yet, SO Committed to delivering first rate attention to a customer is absolutely REFRESHING! I was NOT totally sold on the vehicle I was going to purchase yet. I already own an A6 that for the most part, has been a very sound vehicle. I've had some issues with it over the last couple years and the service (or rather, lack thereof) that I received from Audi Corp and the Audi dealer I purchased it from, had me STRONGLY Considering a different brand. I also, wasn't set on purchasing a vehicle from Audi of Oxnard. I picked up the phone one day on a whim and called the dealership and Tyler answered. Without selling me on the car itself, Tyler sold me on the confidence of spending my money on the car that he would assist me to find. The car that would fit as much of the criteria as I had set for this purchase. He offered to shop for me; and he DID! From the lot in Oxnard to other dealers in California! He emailed me options complete with brief easy-to-understand pricing/ financing details. He got the ok from management to allow me to deliver my down payment in a way that best suited me, in lieu of the fact that I was making the purchase under a bit of unexpected duress in the middle of the holiday season. I went in and came out of the purchase without any drop-off in confidence or excitement about resolving a transportation issue, and the natural surge in personal energy you get when making a major purchase. I appreciate the fact that Tyler is the kind of professional he has committed to being, and the fact that Audi of Oxnard recognizes it by having him on staff. "I got a GREAT Deal"! It's such a corny cliche to reference when talking about the purchase of a car that exceeds basic need and ventures into the realm of status symbol; but Tyler through his diligence, made that a credible anecdote for me. I have a teen granddaughter that will be graduating high school soon, and I have promised her a car. I will be looking for Tyler and another GREAT Deal on an Audi from Audi of Oxnard, the moment that milestone arrives. Thanks to Tyler and the support staff at Audi of Oxnard, for not only restoring my interest and faith in the brand; but for restoring my faith in people to deliver excellence in the art of service. It is appreciated far beyond what I can articulate. Again, I humbly Thank you. Efrain Torres More
by germanwhip
Employees Worked With
Tyler Barnett
January 04, 2013
Great experience purchasing my new 2013 Audi Q5, would highly recommend DCH Audio of Oxnard to anyone purchasing their next car. Mitch our salesperson made for a smooth transaction at a fair price withou highly recommend DCH Audio of Oxnard to anyone purchasing their next car. Mitch our salesperson made for a smooth transaction at a fair price without the pretentious attitude of some luxury car dealers. I would highly recommend anyone looking for purchase of their next Audi in Southern California to go to him for best deal. More
by smunoz
January 03, 2013
Robert and Kenny were nice, honest and got back to me In the time they promised. Robert was upfront with everything and never pressured me to buy. Robert made me and my wife feel comfortable with our decis the time they promised. Robert was upfront with everything and never pressured me to buy. Robert made me and my wife feel comfortable with our decision. I recommend this dealership to anyone looking for a car. More
by mjones5_2000
Employees Worked With
Kenny Thompkins, Robert Belmonte
