Audi North OC

This is the second car I leased through Richard Mitts. He is very nice, professional, serious and responsible. His service is warm and thoughtful, and he always thinks about customers, so I trust him very He is very nice, professional, serious and responsible. His service is warm and thoughtful, and he always thinks about customers, so I trust him very much. If you need a car, you must go to him , thank you again richard for your patient service, and thank you to the staff of other departments😊 By Peggy wang More

I visited for tire replacement for my A6 on Aug/25/23. I met Jorge and he advised me efficiently so I could save money. He explained the problem in detail. He is a very experienced and helpful advisor. I met Jorge and he advised me efficiently so I could save money. He explained the problem in detail. He is a very experienced and helpful advisor. More

Great purchasing experience; professional and knowledgeable. Much thanks to Eddie, Richard, and Lance. Thank you. knowledgeable. Much thanks to Eddie, Richard, and Lance. Thank you. More

Fantastic buying experience with Rob, my sales advisor. He went above and beyond, sending many pictures and videos of the cars available. A timely communicator from an out-of-state buyer, he put our mind He went above and beyond, sending many pictures and videos of the cars available. A timely communicator from an out-of-state buyer, he put our minds at ease. Very professional and knowledgeable about Audi and the buying experience. Two huge thumbs up to him. I wholeheartedly recommend him when you are in the market for your next Audi. More

Great dealership! Bought my used car Infiniti and Keison was awsome. Took care of me from beginning to end!! Bought my used car Infiniti and Keison was awsome. Took care of me from beginning to end!! More

Exceptional service. Levi is the bomb so is Chris in finance. I brought a 2023 Q5 in April and upgraded this week to a Q8. Levi is the bomb so is Chris in finance. I brought a 2023 Q5 in April and upgraded this week to a Q8. More

I had my 2008 Audi taken in to the dealership to replace my serpentine belt. I had my vehicle towed on Friday 06/09 and was speaking with the service representative Jorge Salceda. I told him my problens wit my serpentine belt. I had my vehicle towed on Friday 06/09 and was speaking with the service representative Jorge Salceda. I told him my problens with the car and he reassured me that it wouldnt be a major repair where they have to take the engine out. Jorge told me that instead of taking the engine out they would take off the front grill and replace the serpentine belt. I felt like I was in good hands and Jorge told me that he would keep in touch about my car via phone or text. I understood that the service department wouldnt be able to look at the car over the weekend so I decided to check up on my car on Monday 06/12. I tried to call Jorge's number but he did not answer so I left a message. He has not reached out to me since, neither has any other service advisor and the general manager said he would look into it and get back to me. It is now 5pm Tuesday 6/13 and I havent heard back from anyone and I am being left in the dark as far as to what is happening with my car. I keep trying to reach out to the dealership however when I speak with a representative they keep insisting no service advisors are availble to help at the moment and that they will call me back, well they havent.. I am getting frustrated at this point because this is another bad dealership experience I have had with Audi. More

This has been the best experience ever leading a new car! Levi was outstanding from the initial conversation and even after we took the delivery. Everyone on their team is par excellence! Highly recommend Au Levi was outstanding from the initial conversation and even after we took the delivery. Everyone on their team is par excellence! Highly recommend Audi NOC and Levi! Thank you Levi for making it a memorable experience for our family! More

They did whatever they could for me and helped me with my purchase I would recommend them to my friends and family Levi was great and the finance guy did make me feel good about my decision purchase I would recommend them to my friends and family Levi was great and the finance guy did make me feel good about my decision More

They were so helpful in finding the perfect car for me and very patient. I knew I wanted an SUV but did not know what size. They went over the features of all the cars then we test drove to make sure it and very patient. I knew I wanted an SUV but did not know what size. They went over the features of all the cars then we test drove to make sure it was the right fit and it was. I love my new Audi. Thank so much for your help More