Audi North Miami

Vernon and yelson did a great job in getting the problem I was having (oil light and tires) solved and did the best he could in getting me in and out as fast as he could. I was having (oil light and tires) solved and did the best he could in getting me in and out as fast as he could. More

I have been servicing my Audi Q5 with Vernon Chang since 2010 and could not be happier. He is extremely professional, always responsive and attentive to my needs. This particular service visit extremely p 2010 and could not be happier. He is extremely professional, always responsive and attentive to my needs. This particular service visit extremely pleasant and surprising too - I say that because I did not have a formal appointment but was in major need of service as one of my tires seemed low in air and damaged and the monitoring system had all four tires marked as low. The A/C was also giving me issues. I only called him a few days earlier letting him know my issues and how worried I was and he told me just stop by when I could. I did and he immediately took care of me and even gave me a loaner which was a huge surprise as I did not have an appointment. From my past experience at another dealer, that was never offered unless you had an appointment weeks in advance. These are the moments that win and keep customers and Vernon's treatment of me will keep me servicing my vehicle at Prestige. He is truly a wonderful person to work with and I am very happy he is the person responsible in servicing my vehicle. Thank you for your great service as a dealership as well. More

Called at 10 AM and got 2PM service appointment. They Called at 10 AM and got 2PM service appointment. They fix the problem and was out of the garage by 5.45 Great Team ...that is why i give thème Called at 10 AM and got 2PM service appointment. They fix the problem and was out of the garage by 5.45 Great Team ...that is why i give thème à good rating More

I was met and taken care of immediately. Although car was not ready when promised, a rental was provided immediately at no charge. Everyone was friendly and courteous. I am assuming the work was done p was not ready when promised, a rental was provided immediately at no charge. Everyone was friendly and courteous. I am assuming the work was done perfectly though the car wash was only okay. All in all, a 9.5 out of 10, so no complaints. More

The Service was Excelent and Diana treat me very Good, Loaner Car was good, Valeria did it really quick, the recieving was good too Thanks Felix Chitiva Loaner Car was good, Valeria did it really quick, the recieving was good too Thanks Felix Chitiva More

Mr Maradiaga was very professional and friendly, available for questions, like he always is. I would have appreciated to get a loaner car from the beginning instead of having a rental car for 4 days available for questions, like he always is. I would have appreciated to get a loaner car from the beginning instead of having a rental car for 4 days9smaller than my Q5) but I know there was no car available at that time. Also, I discovered in the loaner car (a new Q5 2.0T) that the steering was really easy, smooth much more easy than my 2009 Q5 3.2 and that is more confortable for women. More

Both Diana Giraldo and Valeria Machado provided professional and courteous customer service. My questions regarding the service were adequately answered by Valeria. The service for my vehicle was professional and courteous customer service. My questions regarding the service were adequately answered by Valeria. The service for my vehicle was thorough and timely. More

Great professionalism from the minute you get in, follow up and till the moment of delivery. Highly recommended the experience and Mr. Maradiaga is a great asset to the Audi team. Thanks for the qual up and till the moment of delivery. Highly recommended the experience and Mr. Maradiaga is a great asset to the Audi team. Thanks for the quality and quick service More

My experience at Prestige and with Luis was great! He kept me up-to-date with the progress of my car being serviced. However, I do wish that my warranty covered my lightbulb being replaced, as I was unab kept me up-to-date with the progress of my car being serviced. However, I do wish that my warranty covered my lightbulb being replaced, as I was unable to get that issue resolved during my visit. Other than that, I was very please with the service and the rental car process. More

My experience has always been a great experience. The Service department and advisor(s) have always greeted me with great professionalism. I am provided with updates on the status of my vehicle and onc Service department and advisor(s) have always greeted me with great professionalism. I am provided with updates on the status of my vehicle and once the work is completed, it is returned to me clean. They have made by visit there exceptional. More