Audi North Miami

Very good experience. I would recommend this dealership to others. Very friendly, good pricing, and straight to the point. I am also very happy with the car I left with. It drives great! to others. Very friendly, good pricing, and straight to the point. I am also very happy with the car I left with. It drives great! More

First of all, the customer service experience is great. The service representative that always takes care of me and did so on 5/17/2013 is awesome. He is friendly and have always treated me with the utmos The service representative that always takes care of me and did so on 5/17/2013 is awesome. He is friendly and have always treated me with the utmost respect. He exemplifies what customer service and focus should be. The dealership is always clean and the employees check on you while waiting to ensure you are comfortable and so forth. Definitely recommend this dealer. More

Since the moment I walked in, the customer service was excellent, the door was held open, i was offered water and coffee plus an audi loaner was provided for me while the car was serviced. I had a coupon excellent, the door was held open, i was offered water and coffee plus an audi loaner was provided for me while the car was serviced. I had a coupon for a discounted oil change from another dealership and it was honored. The oil change was performed as well as a complimentary tire rotation plus they double checked any possible issues with the car. Upon arriving, I was taken for a test drive with audi specialist and was assured the car had no issues. I liked the friendliness, like I said, water, coffee, door held, have you been helped, just a very professional atmosphere. As a result, I would definitely recommend this dealership to a friend. More

We really love this place. From the moment you walk in they treat you like you are at home. Also Love the new coffee machine. they treat you like you are at home. Also Love the new coffee machine. More

Vernon chang goes far and beyond customer service. Vernon connects with his customers and develops a relationship, i enjoy his services when i come in. Dan Fox is the one who sold me my vehicle. I can not be connects with his customers and develops a relationship, i enjoy his services when i come in. Dan Fox is the one who sold me my vehicle. I can not begin to describe and explain how much i appreciate dan for all that he has done for me, i will send anyone i know who is looking to buy a car to him. He is honest and fair. And most of all both of these gentlemen has kept in contact and followed up with me exactly when they promised too. Richard Llanes i have not personally delt with has far as my car is concerned but i want to specially thank him for the smiles and customer care that he shows when i or anyone i see comes in. He always sais hi and offers guest as they sit and wait. He has stood out the most and showed excellent customer service for me while i was waiting on my vehicle. Same as Valeria Machado, she is too sweet. Valeria always helps me when i come in if Vernon is not able or available. She is goes beyond her duty and ensures that im well taken care of before i leave. She is very friendly and makes my stay there go by fast :) Thank you, Please see that they get they're compliments. -Stephanie Johnson More

We dropped off our Audi Q7 on Thursday morning at 11am for a standard service and to have the turn signals in the bumper fixed. On Friday they called to say they needed more time, on Saturday we called th for a standard service and to have the turn signals in the bumper fixed. On Friday they called to say they needed more time, on Saturday we called them and they said it was a "short" day and no one was working on the car. On Monday they said they needed more time and we eventually picked up the car at 5pm Monday night as we were leaving town and the turn signals had not been fixed. They had the car 3 1/2 days and probably only worked on it a few hours. It's clear to me they didn't even look at the car until Friday and then decided to leave it for the following week. We've bought 2 cars from Prestige in the last 3 years, including a brand new Audi A7 last December, but after this experience we'll be using another dealership. More

The employees were friendly and helpful in answering all of my questions. My car's service was completed pretty quickly, and I was given a reliable rental car. of my questions. My car's service was completed pretty quickly, and I was given a reliable rental car. More

Max and Gene were fabulous on the deal we did for my wife in December and that is why I returned to do my deal in April. I had a previous expectation based on the December experience and I can truly say they in December and that is why I returned to do my deal in April. I had a previous expectation based on the December experience and I can truly say they raised my expectations even higher based on their outstanding customer service for my deal. More

Quick transaction, minimum negotiation required, very accommodating, very pleasant dialogue. I know Miguel from a previous transaction and he provides impeccable service, highly focused on customer satis accommodating, very pleasant dialogue. I know Miguel from a previous transaction and he provides impeccable service, highly focused on customer satisfaction. Happy to do business with him again next time. More

They were so amazing perfectly on time. All service reps were very informative giving me all information about my car and what it needed. Yelson catered to my needs and helped me with exchanging my car sin were very informative giving me all information about my car and what it needed. Yelson catered to my needs and helped me with exchanging my car since I have a baby and was solo. I would highly recommend Prestige Audi to my family and friends! More