Audi North Miami

Very pleasant experience. Diana was extremely polite and helpful. One of the better experiences i have had while doing service. Definitely looking forward to next time. helpful. One of the better experiences i have had while doing service. Definitely looking forward to next time. More

Rafael and the rest of the Audi team made the experience of buying my new car a very pleasant experience. All employees, especially Rafael, were extremely welcoming and friendly. When I chose my new car, of buying my new car a very pleasant experience. All employees, especially Rafael, were extremely welcoming and friendly. When I chose my new car, the Audi team was very prompt with their work, and my car was ready in no time to be driven off of the lot. Rafael gave us the price we were expecting. I will definitely recommend this dealership to others in the future!! More

I would like to thanks Robert and Max for the very good experience that I had at Pestige during the leasing of my new Audi A4. The process was very smooth, transparent, fast and friendly. Also, I was sat experience that I had at Pestige during the leasing of my new Audi A4. The process was very smooth, transparent, fast and friendly. Also, I was satisfied with the final price, the inventory of cars available and that they were available on a Sunday. I have another Audi dealership next to my office, nevertheless, I went to Prestige, which is far from me, because it was recommended by a friend of mine who leased his Audi from Prestige/Robert. As my friend did, I will recommend this dealership. Let this be the 1st of many Audis that I will lease with Prestige/Robert. More

Daniel Fox was so helpful and very professional. I would recommend anybody to go to him. I was very happy with him and the dealership. recommend anybody to go to him. I was very happy with him and the dealership. More

Service requested was to fix parts causing noise (engine squeal noise - with serpentine belt replacement / front suspension clunking noise - front ball joints and sway bar end links replaced). Car returned squeal noise - with serpentine belt replacement / front suspension clunking noise - front ball joints and sway bar end links replaced). Car returned with excessive and not acceptable exhaust noise, maybe due to forced road test over rusty/worn parts in the exhaust system. Services manager collect the car for further inspection and proposing a solution to fix the issue. Prefer not to evaluate the 'quality of work' because the car came with a problem that didn't have before, and waiting for the results after the services manager further review. More

The experience was 99% of my satisfaction, the only negative matter it was that it took to much time to complete the service of my vehicle, 2 full days. negative matter it was that it took to much time to complete the service of my vehicle, 2 full days. More

I gave the rating because I was completely satisfied with Yelsons handling of my visit to the dealership. When I returned to pick up my car he gave my wife and I a hand to take our little boys from the renta Yelsons handling of my visit to the dealership. When I returned to pick up my car he gave my wife and I a hand to take our little boys from the rental car to our car. You have a very good employee here ! Regards Ian More

This was my first experience with the service in the dealer and it was not good - first in the website to do the appointment it's not saying that you need to wait minimum 2 to 3 hours for the basic serv dealer and it was not good - first in the website to do the appointment it's not saying that you need to wait minimum 2 to 3 hours for the basic service - i was waiting for 3 hours to receive my car - and the service was only the first service, nothing especial. I called and i sent email before to go to check exactly those points - the experience - unfortunately the employee was on vacation and nobody answered me the phones calls and the email. My learning is: next time i will require a car and i will leave my car in the dealer coming back next day or late afternoon. The service attention from Yelson and Ed was good, they were friendly and transmitting the message. My problem is the comparison - i used to have a Jaguar and the difference in service is big. But again this is a learning for me too. I'm forced to recommend the dealership then i'm recommending but with the considerations mentioned above. More

While waiting for the service on my car, saw the gm make his own car available to a customer, sales manager giving his own lunch to a customer. Great atmosphere and staff working with fun and motivation. Al his own car available to a customer, sales manager giving his own lunch to a customer. Great atmosphere and staff working with fun and motivation. Although I had to wait 3 hours I felt at home. More

Richard and everybody were very helpful and made the experience a lot better. When an issue came up with the trade in, Yuri did as much as he could to resolve it in a satisfactory manner. experience a lot better. When an issue came up with the trade in, Yuri did as much as he could to resolve it in a satisfactory manner. More