Audi North Miami

Luis went out of his way to make sure to remain in communication with me and make sure my vehicle received the proper and accurate services. communication with me and make sure my vehicle received the proper and accurate services. More

Robert Rico has always been professional and a great sales associate to work with. I would highly recommend him to friends and family if the opportunity arose. sales associate to work with. I would highly recommend him to friends and family if the opportunity arose. More

The dealership had the best selection of cars with different options. The price was better at prestige than other dealerships I visited. I would recommend prestige audi. different options. The price was better at prestige than other dealerships I visited. I would recommend prestige audi. More

Excellent service. MaryAnne found exactly the car I was looking for and kept me updated during the entire time. It was a very easy and pleasant experience to buy at Prestige looking for and kept me updated during the entire time. It was a very easy and pleasant experience to buy at Prestige More

I bought my car there and I always take my car to this dealership for any inconvenience or service. I'm very satisfied with their work and how they treat customers. I'll keep going there as long as I have dealership for any inconvenience or service. I'm very satisfied with their work and how they treat customers. I'll keep going there as long as I have an Audi. More

I was helped by Dan Fox, Robert Rico and Vernon Chang. They made the entire experience, from sales to service, an amazing one. They are helpful, knowledgeable and incredibly nice gentlemen. I would recomm They made the entire experience, from sales to service, an amazing one. They are helpful, knowledgeable and incredibly nice gentlemen. I would recommend them to anyone I know who is looking to buy or lease. -Frank More

I thought Diana was great and very helpful. The only complaint that I have is that my car was not cleaned. I left a clean car and it was dirty when I picked it up because it had been left outside. Now complaint that I have is that my car was not cleaned. I left a clean car and it was dirty when I picked it up because it had been left outside. Now I have to pay to have it cleaned again. More

Quiero agradecerle la excelente atención a la señora Diana Giraldo, es la segunda ves que tengo que pasar por el taller mecánico y siempre me ha a resuelto los problemas que tuvo el auto de maner señora Diana Giraldo, es la segunda ves que tengo que pasar por el taller mecánico y siempre me ha a resuelto los problemas que tuvo el auto de manera rápida y efectiva. La señora Diana goza de muchísima educación , buen trato y mucho profesionalismo, resolvió el problema de mi auto en el momento. Sin mas quiero agradecerles mucho por el buen comercio que tienen y por la gran calidad humana que lo atiende. Lo saludo muy atentamente, Gaston Zilbergleijt More

Luis is extremely nice and very attentive to my and my car needs. He’s a pleasure to work with and makes my trip to Prestige Audi much easier. car needs. He’s a pleasure to work with and makes my trip to Prestige Audi much easier. More

Diana was very friendly. I was pleased with her customer service throughout my visit at Prestige. It was when I picked up my car that I was a little disappointed in the customer service. The reason for my v service throughout my visit at Prestige. It was when I picked up my car that I was a little disappointed in the customer service. The reason for my visit was for my 15,000 mile service but also to get by rear break light replaced and some surrounding minor damage from a hit and run. Diana was able to replace the rear break light for me and get a quote for the surrounding damage. The total amount for both was about $250 more than what my USAA representative quoted me. When I showed Diana the quote from USAA, she immediately told me that they can not trust this quote and that there was nothing they could do to change the quote. Working in Sales myself, I did not find this very helpful at all. I would have expected Diana to be a bit more proactive and tell me that she would try and get another quote based on the numbers that I was given by USAA. I would imagine that Audi would want me to get my bumper repaired by them rather than another company. I would still like to have the minor damages repaired. Please let me know if Audi is willing to take a look at the USAA quote I have and try to match it or if I should take my business elsewhere for the repair. Thanks so much! More