Audi North Miami

For the first time after being prestige's customer( for about 9 years )I had a really poor customer service I did not expect that for about 9 years )I had a really poor customer service I did not expect that More

It has been the best car buying experience so far in U.S.A. Really as promised, no waiting and perfect customer service. Keep up with the good work U.S.A. Really as promised, no waiting and perfect customer service. Keep up with the good work More

I was going out of the country for 2 weeks and my audi needed a service. Luis was more than helpful. By the time I got back, he had everything completed and ready to go. Great service! needed a service. Luis was more than helpful. By the time I got back, he had everything completed and ready to go. Great service! More

Diana costumer service was excellent and everything was done in a promptly matter. Will definetly come back soon to have other services there when needed. done in a promptly matter. Will definetly come back soon to have other services there when needed. More

Prestiage Audi is by far the best automobile dealership i have ever been to. This is my 5th Audi that i have purchased/Leased from them. All employee are attentive, professional and you always feel welcom have ever been to. This is my 5th Audi that i have purchased/Leased from them. All employee are attentive, professional and you always feel welcome. Good job Prestiage! Johan Sohn More

I had a great second visit at Prestige when I turned in my A4 lease and opted to lease a new Q5. Tyler was a model employee - more than willing to work with me to find a price point and options that worke my A4 lease and opted to lease a new Q5. Tyler was a model employee - more than willing to work with me to find a price point and options that worked for my budget and still put me into the car I desired. I would visit Prestige in a heartbeat if it meant working with Tyler again. Max was also a friendly face who was very helpful in the paperwork/financial side of the deal. I'd worked with Max on my initial lease, as well as on an intermediary deal involving a substitution of collateral following a total loss accident of the original A4 I'd leased. I also had an interim visit to discuss lease-end options in which I'd worked with Margarita. I did not enjoy meeting with her at all. She was rude and dismissive, and clearly had no desire to see me return as a customer of Prestige Audi. At the end of my meeting with Margarita, I was fully prepared to switch loyalty and head to The Collection to lease my next Audi. Thankfully, Tyler was able to make the best of the situation, and salvage the relationship. If I ever have to work with or cross paths with Margarita again, I would not hesitate to disavow Prestige and never set foot in the premises. That is how bad a taste this woman left in my mouth. Please consider having her rethink her attitude with customers, especially with women. While her demeanor may fly with certain men in this city, it certainly does not with independent women, which is a huge market for luxury vehicles in South Florida. More

Great customer service, very friendly! I will recommend Great customer service, very friendly! I will recommend this dealership to everyone. We were very pleased with Edward. Look forward in seeing you guy Great customer service, very friendly! I will recommend this dealership to everyone. We were very pleased with Edward. Look forward in seeing you guys in the future! More

Diana was nothing but helpful with a great attitude. I've been here before with lack luster service. I will always be helped by Diana from now on. Thanks. I've been here before with lack luster service. I will always be helped by Diana from now on. Thanks. More

Diana went way above the beyond the call of duty to help me secure a new transmission for my 10 year old Audi under a special warranty for defective transmissions. She followed up often with phone calls ke me secure a new transmission for my 10 year old Audi under a special warranty for defective transmissions. She followed up often with phone calls keeping me informed how the repair was going. She also provided me with a brand new Audi loaner call. The overall experience was excellent. More

the guest services was more than wonderful, very attentive to each problem to comment, always waiting if I wanted a drink, and trying not to take off too long....service Was great , but a little exp attentive to each problem to comment, always waiting if I wanted a drink, and trying not to take off too long....service Was great , but a little expensive. More