Audi North Miami

Alain Lorenzo was extremely professional and personable. He was knowleable of Audi parts and services, he talked to us about what was going to be done and how long was it going to take. He made the experien He was knowleable of Audi parts and services, he talked to us about what was going to be done and how long was it going to take. He made the experience very enjoyable. More

Was initially disappointed as the fault with MMI was not fixed when vehicle was collected. However, Luis and the team bent over backwards to ensure the problem was solved. The experience changed my view of fixed when vehicle was collected. However, Luis and the team bent over backwards to ensure the problem was solved. The experience changed my view of the dealership from previous and I could not be more pleased. One area I believe could be improved would be condition of engine bay. After each visit I have always had to wipe/clean off oily finger prints/drips. From this observation you have probably realised that we are very critical. My job experience has always been in the field of quality hence the comments. We look forward to are next encounter with Prestige and its employees having had such good impression on this occasion. Regards Juliet and Ralph More

Brought car for warranty service. Your service department did this and addressed all my concerns with the car. Excellent communication, from excellent staff. Didn't really like having to rent a Ford Fusion , did this and addressed all my concerns with the car. Excellent communication, from excellent staff. Didn't really like having to rent a Ford Fusion , after arriving in an Audi a4 More

Jacob did a very good job preparing for my visit had all needed info ready to close the transaction and recommended the right car for me needed info ready to close the transaction and recommended the right car for me More

I have been a long time customer of Prestige Audi and this past experience was the best one as of yet. Yelson was my advisor and was very friendly with a great attitude. He guaranteed my car would be d this past experience was the best one as of yet. Yelson was my advisor and was very friendly with a great attitude. He guaranteed my car would be done by a certain time and it was. I couldn't have been happier with this past experience and everyone else who assisted me that day was great also. More

Frank was amazing to work with. Very diligent in his follow up and went the extra mile to get things done. I will be recommending Prestige and Frank to anyone I can. follow up and went the extra mile to get things done. I will be recommending Prestige and Frank to anyone I can. More

Audi Prestige and Yelson in particular are treating customers a unique way i haven't found at any other car dealer. Yelson answers your question before you ask and brings the best solution. Always avai customers a unique way i haven't found at any other car dealer. Yelson answers your question before you ask and brings the best solution. Always available. I am perfectly in trust when i give my Audi to service. More

This is my 5th Audi, the 4th with Prestige and Alex. Always an easy and friendly process; always good to see familiar faces at the dealership. Always an easy and friendly process; always good to see familiar faces at the dealership. More

It was a pleasure as usual with these guys. Jacob from sales always welcomes me with a great smile and a respected hand-shake. I've dealt with Diana from service for the first time (because my service ma sales always welcomes me with a great smile and a respected hand-shake. I've dealt with Diana from service for the first time (because my service manager retired) and was very pleased with her service. More

Great team, everyone was very helpful and knowledgable! The staff was very welcoming, dealership was spotless, and made you feel like you were at home. The staff was very welcoming, dealership was spotless, and made you feel like you were at home. More