
Audi North Miami
North Miami, FL
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3,098 Reviews of Audi North Miami
Well, today my advisor was on the rude side! I came in because my car said it needed oil. They did that — plus more — without really explaining. At the end, I asked how much it was, and he said, I came in because my car said it needed oil. They did that — plus more — without really explaining. At the end, I asked how much it was, and he said, “$200.” I asked, “For what?” and his response was, “For what you brought it in for.” I then said, “Please give me the receipt.” Nasty attitude! This is an expensive car! I can’t help but feel like his attitude toward me has changed because I’ve brought my car in six times for the same issue and had to get the lemon law involved. In the end, it turned out to be something minor they could’ve figured out earlier — and now I’m the one paying the price with rude treatment from their staff. More
Service was swift and on point, although pricey. I was received immediately and left with 2 hours with a vehicle clean and in top shape. They even sent me a short video review of the work done. I was received immediately and left with 2 hours with a vehicle clean and in top shape. They even sent me a short video review of the work done. More
Luis in service is great & the rest of the staff are helpful & knowledgeable . It gives me piece of mine to know I can go there & all will be done well & efficiently completed helpful & knowledgeable . It gives me piece of mine to know I can go there & all will be done well & efficiently completed More
Diana Giraldo was excellent as always. She went out of her way to help and get coverage for needed parts during my service . Vehicle was done when promised. She went out of her way to help and get coverage for needed parts during my service . Vehicle was done when promised. More
Cordial staff but 3 hours for an oil change seemed excessive. I understand there was a “5 point inspection” involved but the vehicle had only 20k miles so I’d be concerned if they found issues already excessive. I understand there was a “5 point inspection” involved but the vehicle had only 20k miles so I’d be concerned if they found issues already. More