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Audi New Rochelle

New Rochelle, NY

4.6
741 Reviews

2 Harrison Street

New Rochelle, NY

10801

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741 Reviews of Audi New Rochelle

November 12, 2015

Ivan Boros It was a pleasure working with Ivan Boros. He was very professional new everything about all the cars and was very nice to work with! Great salesman! More

by Alana1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Boros
Nov 18, 2015 -

Audi New Rochelle responded

Hello Alana1227, on behalf of everyone here at Classic Audi, thank you for your feedback in this 5-Star review. We are glad your needs were met and that Ivan was such a great help. We look forward to an opportunity to serve you again. Sincerely, Classic Audi

November 12, 2015

joe sackson I 've known Joe for about 10 years. As always he is friendly ,knowledgeable and helpful.I trust his judgement.Always a pleasure to work with Joe More

by sn10465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sackson
Nov 18, 2015 -

Audi New Rochelle responded

Hello sn10465, thank you for this great review. We are so proud that Joe has been able to continue offering you exceptional service for 10 years. As you know, we strive to offer our customers the best customer service and wonderful employees like Joe make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. Sincerely, Classic Audi

November 11, 2015

Ivan Boros - Amazing Sales Rep Ivan Boros was such a great salesman to work with. He made me feel comfortable. HE didn't "sell" me at all on the car. He educated me, and met all More

by Unmb5404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Boros
Nov 18, 2015 -

Audi New Rochelle responded

Hello Unmb5404, thank you for the wonderful feedback. Your satisfaction is our goal and we are happy to hear you experienced exceptional service from Ivan. We appreciate you recommending Ivan to others and look forward to an opportunity to serve you again. Sincerely, Classic Audi

November 11, 2015

CLASSIC AUDI IS EXCEPTIONAL Dan O'Connell was the perfect partner to help me select the right car, having recently moved to Bronxville from Manhattan. He was both extremely k More

by NTE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan O'Connell
Nov 18, 2015 -

Audi New Rochelle responded

Hi NTE12, on behalf of all of us here at Classic Audi, thank you for your kind review. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Dan is a great member of our team and will be happy to hear you were so pleased. We look forward to serving your future automotive needs. Enjoy your new Q5! Sincerely, Classic Audi

November 04, 2015

Service Summary We recently had our Q5 in for an inspection, its first one. Joanna Bell made the whole experience a total pleasure. Our car was serviced quickly More

by booper
Recommend Dealer
Yes
Employees Worked With
Joanna Bell
Nov 11, 2015 -

Audi New Rochelle responded

Hello booper, we are delighted to hear that Joanna was able to help make your vehicle inspection experience a total pleasure. We strive to offer our customers exceptional service. If we can assist you in any way in the future, please do not hesitate to contact us. Sincerely, Classic Audi

November 04, 2015

Recent Service Experience A+ Eddie Patafio, service advisor, is an outstanding professional. He goes above and beyond to assist, advise, meet any special requests and provide hone More

by A3bianca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Patafio
Nov 11, 2015 -

Audi New Rochelle responded

Hi A3bianca, thank you for your kind review. We are pleased to hear that your vehicle service experience with Eddie was so positive. We look forward to seeing you again when it is time for your next service. Sincerely, Classic Audi

October 30, 2015

Everything you never thought you could have! My husband leased me a new Audi A6 a couple of weeks ago. We arrived at this Audi dealership and were immediately met by excellent salesperson Ivan Bo More

by HappyDriver
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Boros
Nov 11, 2015 -

Audi New Rochelle responded

Hello Happy Driver, we are thrilled to hear about your positive experience at Classic Audi. Our entire dealership takes great pride in providing the best possible buying experience and Ivan will be so happy to hear how pleased you were with the sales process. We look forward to the opportunity to serve you again. Enjoy your new Audi A6 Quattro! Sincerely, Classic Audi

October 28, 2015

Great Experience! I worked with Tracey Keith for our purchase of the Q5 - easy to talk to, quickly responded to all my calls and emails; and very knowledgeable about th More

by kj888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 25, 2015

Could not be happier Ivan Boros was my sales associate, and I can say with all sincerity that he went above and beyond to ensure that I was 100% happy. He is honest, intel More

by Audi Loyalist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Boros
October 23, 2015

Paint damage I thought i could trust Classic Audi service for everything from oil changes, mile service maintains, brakes and detailing ( which they have done expe More

by Citizen kane
Customer Service
Recommend Dealer
No
Oct 23, 2015 -

Citizen kane responded

Hello Tim Shishko, I can see by your reply that you still think I'm lying. You didn't even reach out to me to work on a solution that I would make me happy. I've been very understanding in the past when someone in service dept. damaged my rear quarter panel. The service team took care of it. They didn't disbelieve me, they apologized immediately, and put me in a loaner. The service team is not the problem here. I have a good relationship with several of them Joanna, Ed and Devon to name a few. We also talked about how clean my car is, I then say thanks but I need some minor dings taken out and show them some. They understand how I want to keep the Audi name pristine by keeping my car running and looking good. They've guided me in the right direction in taking care of my car. If something is not recommended, or will not keep the integrity of my vehicle I listen. They have saved me money. Another reason why I come back. But by your answer it is clear it's about money to you. Not the satisfaction of me. So again you stated I'm a lyer, a no body and my person not worth anything to you or your company. Your outside vendor made the mistake you should work with, not against. My satisfaction should be important to you. Not your wallet. I have already consulted a body shop where I will have the repairs done to top notch specifications at my cost. I don't enjoy battling with someone who can't compromise or understand my hurt. And my trust betrayed. Thank you R.W.

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