Audi Mobile

Doing business with Audi Mobile is an absolute dream. Their attention to detail and treating me like family and not just another customer really makes me feel like I’m appreciated. I would highly recomme Their attention to detail and treating me like family and not just another customer really makes me feel like I’m appreciated. I would highly recommend them for service, as well as your next car purchase. More

Wouldn’t buy anywhere else! Everyone on staff has been great during and after the purchase. Everyone on staff has been great during and after the purchase. More

Jason followed up on the Audi incentive program and introduced me to the Q8. While my 2022 was being serviced I drive the Q8 and was very impressed. We efficiently located and found a Q8 with my reques introduced me to the Q8. While my 2022 was being serviced I drive the Q8 and was very impressed. We efficiently located and found a Q8 with my requested specifications and closed the trade. More

Superior customer service, ease of purchase, excellence in all areas of the presentation of vehicle in all areas of the presentation of vehicle More

I have purchased 5 vehicles from this dealership and would NOT go anywhere else. The people there have treated us like family and go above and beyond to make sure everything is perfect. I have had exper would NOT go anywhere else. The people there have treated us like family and go above and beyond to make sure everything is perfect. I have had experiences with many other luxury dealerships in the past and have never received this high of a level of customer service. Honestly, their loyalty and kindness to me and my family is unlike anything I have ever experienced or expected. More

Audi Mobile has very responsive salespeople who treated me like royalty even though I was an out-of-state buyer. me like royalty even though I was an out-of-state buyer. More

Audi Mobile has the worst customers service ever. They have had my car for 7 days and wiould not let me speak to my service agent concerning the status of my vehicle. Every time I called they gave me the have had my car for 7 days and wiould not let me speak to my service agent concerning the status of my vehicle. Every time I called they gave me the run around More

great customer service Went in to look at the new Audi A6. Team was great. My visit was exceptional and got a great deal on my new A6 Went in to look at the new Audi A6. Team was great. My visit was exceptional and got a great deal on my new A6 More

Service dept has poor customer service skills Had my 2011 Q5 serviced here for check engine light and brake light. First there was no communication on their part after having the car for 10 hours. Had my 2011 Q5 serviced here for check engine light and brake light. First there was no communication on their part after having the car for 10 hours. Was it ready? Was it not ready? Did it need work that would require additional time at dealership? Be prepared to call for any and all updates. I dropped my car off at 7:30 am, had not heard a peep by 5:30 pm until I called to see if I would need to find another ride to work the next day or if my car was ready. I was told they would need another day, which was fine but would have been nice to know. I did receive a call the following evening to let me know what the diagnosis was. Another two days pass never heard another word until I showed up to get my car. I drop $700 bucks for plugs and coils. They pull my car around and I go to crank it and it won’t start. Then I’m told they would check the battery for me (how kind). Wait 30 more minutes and they tell me for another $400 they will replace my battery. NO THANKS!!! You’ve had my car for four days and no one bothered to check it or even call me and say my battery was going bad! I’ll never spend another nickel here nor consider buying anything from Dean McCrary. I should also note 12 months ago I spent $1900 for front and rear brakes and rotors at Dean McCrary and 15k miles later I need more front brake pads for $600 more?? No thanks Dean McCrary Audi. Why would any one have the dealership replace brakes/rotors if they will not honor their work one year later?! If you’re ok being treated as if your hard earned money is nothing and you owe them something for servicing your car, then this is the place for you. Also the waiting area is nothing to write home about for the money you spend there. Your local Trax Tires has a nicer lobby area than this place. I can not imagine the money people pay for a Porsche here and the disappointment they must feel when they are sent to this closet sized employee break room to wait for service. More

Hit and blamed!! Today my fiance and I went our kids to pick up several parts. We parked in the back and my fiance went inside leaving me and the kids in the car. Abou Today my fiance and I went our kids to pick up several parts. We parked in the back and my fiance went inside leaving me and the kids in the car. About 20 minutes later my kids and I are re-ended by an associate parking another customer's car they were working on. The associate checked to see if there was someone in the driver's seat and quickly walked off when they thought no one was in the car. I called to let my fiance know what happened to let them know inside. Later he was approached by the manager stating an adjuster would be there shortly to give us an estimate on what we owe for repairs. They did not ask what happened...didn't speak to me or the kids in the car....Just assumed and blamed us for them hitting our car. My fiance quickly corrected them but they didn't really recant until he told them we had been in the car the entire hour he was inside. They never truly apologized and did not offer to look over our vehicle. Obviously we are very upset and disappointed in their way of business. More