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Audi Millburn - Service Center

Maplewood, NJ

4.9
421 Reviews

421 Reviews of Audi Millburn - Service Center

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October 07, 2022

Nice and comfy environment and excellent service provided by Robert Everyone seems very friendly and helpful More

by Sonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Millburn responded

Hello Sonia, We're thrilled to hear you enjoyed a comfortable visit and excellent service here at DCH Millburn Audi. Robert will appreciate knowing his help was valued, and it was our team's pleasure to provide friendly assistance as well. Drive safe, enjoy the road and please reach out to us whenever we can assist again!

October 07, 2022

Great service u won’t be disappointed come and see by yourself . Thanks again for taking care of your customer!! More

by mouedraogo14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Millburn responded

Hello, It was our sincerest pleasure to provide you five-star care here at DCH Millburn Audi. Thank you very much for your business and thoughtful review. Travel safe and please be sure to reach out whenever we can be of assistance again down the road.

October 04, 2022

Robert from car services made my whole experience from beginning to end nothing but excellent! More

by JTamayo0105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I apologize but the person that drove me back and forth was also excellent!
Oct 07, 2022 -

Audi Millburn responded

Hello, we are thrilled to hear Robert and our DCH Millburn Audi team provided you with a five-star experience from beginning to end. Your kind words mean a lot to us and we look forward to seeing you again!

October 02, 2022

They service it so fast and complete check up . Good to know you have a good place to fix cars . More

by Abigailmaximaalvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Yam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Audi Millburn responded

Hello, we are happy to hear our DCH Millburn Audi team provided you with a 5-star service appointment. Your trust in our team means a lot to us and we hope to see you again down the road.

September 27, 2022

Orlando in the service department is amazing. I usually always prefer to work with him if he’s available. Very patient and provides good information and keeps you updated on progress of the servi More

by rthaker13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Audi Millburn responded

Hello, Orlando will be smiling wide when we pass along your very thoughtful feedback. He works hard to ensure our DCH Millburn Audi guests enjoy an amazing visit by providing friendly and informative communication throughout their stay. Travel safe and we'll see you again next service visit!

January 13, 2022

Alan Palmer and Dawn I appreciate you guys for making things right for me, You Guys went above and beyond to handle my situation and for that I’m very appreciative of your Service. A lot of times things More

by brownaa1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn McAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Porcelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan
Jan 14, 2022 -

Audi Millburn responded

Hello, Thank you for allowing us the opportunity to resolve your concerns, and for updating your review as well. We value your time and business and are happy to have helped. Please let us know whenever we can be of assistance again in the future at DCH Millburn Audi.

July 14, 2021

Awful dealership. Poor customer service and disrespectful staff. Aggressive behavior and lack of skills. After having my car for 3 weeks to replace a sensor they charged me $150 to clean an old cigarette sme More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn McAdam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Audi Millburn responded

This isn't the impression we want for our customers. Customer service is a top priority for us, and we are sorry if you did not experience that when interacting with our team. If you would like to discuss this further, please feel free to contact us. Dawn McAdam - Customer Service Representative - 201-628-4304

January 24, 2020

Orlando was the best very professional and caring Great experience. Orlando was totally on the ball, gave great advice and was very professional. I will be back to service my vehicle at DCH More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

great service , a pleasure to deal with. very friendly staff. i would definitely use them again for any kind of service, parts or questions. Thanks! More

by jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2019

I visited DCH Millburn Audi a year and a half ago had a HORRIBLE sales experience! I was extremely hesitant to go there for servicing but was pleasantly surprised with the outstanding service I was given f More

by Alyssah
Recommend Dealer
Yes
Employees Worked With
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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