David Mizera

Very Bad experience overall dealing with Salesperson Burak Murad. I very strongly do not recommend anyone working with him. He was sloppy, unprepared and even pulled the wrong car outside for me to test Burak Murad. I very strongly do not recommend anyone working with him. He was sloppy, unprepared and even pulled the wrong car outside for me to test drive. Only reason I bought was car was it was a CPO and 500$ cheaper but now I think it is better to pay little extra and get quality service as buyer's expect from Audi. This Audi dealer is not suited to be a premium Audi dealer. Equally horrible was the delivery experience, this dealer did not have anyone available to come to the car with me and do a technology or a delivery inspection with me. The sales guy, Burak Murad was in a rush to go home instead, and said I can come in next day or on weekend to do all that but then starting making excuses when contacted. I discovered few issues but again there was nobody with me to notify when I was taking the car out of the lot. The car was not even washed/detailed on the delivery day. Beyond AWFUL!!!! I bought car on Thursday 07/09/2026. I escalated to Audi North America too as Audi buyers deserve to get premium experience. I actively disseminated this information and make sure to call them out at every possible venue to lot of my friends warning them to avoid going to Audi Millburn, but rather choose Meadowlands or Englewood. Equally horrible is working with their Finance team, I never got all papers via email that they promised. I plan to collect everything when I go to pick up my Registration/Plates. Dawn McAdams was cc'ed on lot of these emails and never responded one but is quick to respond to online review. BEWARE!!! Service department is equally dismal, see the text screenshot. More

Report | Print

I brought my 2008 Q7 in for a recall on the fuel pump flange. My car had 0 issues when I brought it in. No leaks, no problems. When I picked up my car, by the time I got home, my power steering fluid had flange. My car had 0 issues when I brought it in. No leaks, no problems. When I picked up my car, by the time I got home, my power steering fluid had all leaked out! When I contacted them about the situation, all they could tell me was to bring the car back, which I did not because I did not trust them at that point. I also began to smell a strong smell of gas inside the cabin, as well as outside. When I tried to get the car inspected at Motor Vehicle, the inspector immediately smelled a strong odor of gas from the outside of the car, and deemed the car dangerous to drive. My experience with this dealer's service department was, to say the least, a nightmare. I wound up having to trade the car in for pennies on the dollar. More

Report | Print

Robert was very polite and extremely considerate of ensuring i received my vehicle the same day on an emergency appointment which was to last at least 2 days ! ensuring i received my vehicle the same day on an emergency appointment which was to last at least 2 days ! More

Report | Print

Bring my car here for service all the time, great technicians and great communication. Would recomebd. technicians and great communication. Would recomebd. More

Report | Print

Great customer service when I brought my car in for the first time. Everything was super smooth. first time. Everything was super smooth. More

Report | Print

Always polite and very consistent. Service always completed on time and with maximum quality. Easy to gain appointment. Service always completed on time and with maximum quality. Easy to gain appointment. More

Report | Print

Amanda was awesome, one of the best. Was clear, concise, professional, and incredibly helpful. After a few mediocre visits recently she’s restored my trust in DCH Audi. Keep up the great Was clear, concise, professional, and incredibly helpful. After a few mediocre visits recently she’s restored my trust in DCH Audi. Keep up the great work More

Report | Print

Excellent service. I took my 2019 A4 for service. Robert Velazquez was very helpful. I definitely recommend DCH Audi of Millburn. I took my 2019 A4 for service. Robert Velazquez was very helpful. I definitely recommend DCH Audi of Millburn. More

Report | Print

I enjoyed my experience with the salesman and service department and they were very helpful department and they were very helpful More

Report | Print

Matt was excellent,honest and helpful. No gimmicks or tricks. Would go back again . Good location and clean facility No gimmicks or tricks. Would go back again . Good location and clean facility More

Report | Print