421 Reviews of Audi Millburn - Service Center
On Sept 9, 2022 my 2014 Q7 diesel engine light came on. I took it to Audi dealership where it was determined that the issue was due to faulty EGR Cooler that they replaced along with multiple gaskets, seal I took it to Audi dealership where it was determined that the issue was due to faulty EGR Cooler that they replaced along with multiple gaskets, seal ring, intake manifold remove and install. 9 months later "Add blue" came on and I took it back to the dealership a couple times for this add blue issue which they topped off. I took the car for inspection and it would not pass. Upset and annoyed, I went to Millburn and they worked for 3 months and determined that the major repairs previously done had not been calibrated and reset to complete the repairs that had been done. During this time all staff at Millburn was very professional and knowledgeable. Excellent Professional Service with constant communication. Going forward, Only this dealership for maintenance, repairs and my next purchase. Leo Yam is one of the BEST. More
Excellent service and follow-up. Great communication about timing and work being done. Shanta only let me leave when she was convinced everything was perfect Great communication about timing and work being done. Shanta only let me leave when she was convinced everything was perfect More
Always professional, attentive and friendly . As always my vehicle was ready when they promised. A pleasure to deal with this group . As always my vehicle was ready when they promised. A pleasure to deal with this group . More
Great service and great communication. I’ve been with DCH for three cars and 12 years and they have always been easy and honest yo work with. I’ve been with DCH for three cars and 12 years and they have always been easy and honest yo work with. More
Staff was great. They were very informative and shared details about my vehicle I was not even aware of, that were very helpful. There was constant communication via They were very informative and shared details about my vehicle I was not even aware of, that were very helpful. There was constant communication via text and all my questions were answered timely. I was even able to get a ride to my home as I did not know the recall repair would take all day. More
Minimalist modern, clean, stylish, helpful and friendly, what more do you need. Yes there are yummy chocolate chip cookies and an assortment of hot and cold beverages to satisfy the monster within. Comfy se what more do you need. Yes there are yummy chocolate chip cookies and an assortment of hot and cold beverages to satisfy the monster within. Comfy seating is available including a work center for those trapped in business. Owning an Audi is the embodiment of your body extension driving. It is always fun to slide behind the steering wheel of an Audi. Responsive, finely crafted and exciting cars are the realm of the land. You cannot go wrong in an Audi!!! More
Amanda M. has been of great assistance the last two times my vehicle has needed service/repairs. The dealership as a whole is excellent with very personable an has been of great assistance the last two times my vehicle has needed service/repairs. The dealership as a whole is excellent with very personable and accommodating staff. Work done was excellent and fast. More
Matt in service and Michael in sales have gone above and beyond the call of service. It took a few attempts and a weeks to figure out what went wrong with my ac unit but at every setback they kept me infor beyond the call of service. It took a few attempts and a weeks to figure out what went wrong with my ac unit but at every setback they kept me informed while also making sure my personal life wasn’t disrupted by not having my car. In a service Industry consumers are more unrealistic and demanding than ever, entitlement due to having many options to choose from leads this behavior. I appreciate what Matt and michael have done to ensure my business and loyalty and respect of their profession remains in tact. When the time comes for me to buy another car, undoubtedly because of their attention and care they will earn my business. More
This dealership is amazing! They assisted me with what I needed, and my daughter is now driving safely. Thank you to Dawn McAdam's for being so awesome and for her fabulous te They assisted me with what I needed, and my daughter is now driving safely. Thank you to Dawn McAdam's for being so awesome and for her fabulous team! More
The staff and service is top notch from start to finish just simply a step above the rest just simply a step above the rest More