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Audi Mentor

Mentor, OH

4.8
137 Reviews

8599 Market St

Mentor, OH

44060

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137 Reviews of Audi Mentor

February 22, 2024

Worked hard to find my car and make it right. Aimed to please us throughout More

by Drossetti1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shultz and Mitch
Apr 13, 2024 -

Audi Mentor responded

Your satisfaction is paramount to us at Audi Mentor. Knowing our team diligently searched for your car warms us. Your kind review means a lot, thank you.

February 09, 2024

Strait up …the price is the price…rating would have been higher if they gave me more of a price reduction… More

by garysternad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 13, 2024 -

Audi Mentor responded

Thank you for your review. We appreciate your business here at Audi Mentor. If you would like to discuss the feedback you've shared about our pricing, please don't hesitate to reach out to us.

January 22, 2024

Audi Mentor was very prepared for me to arrive and complete the transaction. It was very efficient. More

by djc986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stegman
Apr 13, 2024 -

Audi Mentor responded

Thank you for highlighting the preparation and efficiency at Audi Mentor. We value your business.

January 19, 2024

Staff is so nice. Purchase was fast and smooth. Definitely buy from Audi Mentor again! More

by yungrobin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stegman and Patsy Santone
Apr 13, 2024 -

Audi Mentor responded

We appreciate your kind words about our staff and quick purchasing process. Audi Mentor values your business and looks forward to any potential future interactions with you.

September 28, 2022

Worst experience ever. The salesman had the vehicle warmed up and it drove good until next day so I called and let them know the issue and I was willing to work on it a lit More

by sextonshawn97
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All thesame
Sep 29, 2022 -

Audi Mentor responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss the purchase of your vehicle and interactions with our Sales Team. Can you please send your preferred contact method to me? Thank you, Todd Hartmann General Manager Audi Mentor thartmann@penskeautomotive.com

Sep 29, 2022 -

Audi Mentor responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss the purchase of your vehicle and interactions with our Sales Team. Can you please send your preferred contact method to me? Thank you, Todd Hartmann General Manager Audi Mentor thartmann@penskeautomotive.com

Sep 30, 2022 -

sextonshawn97 responded

330-600-8215 is my number if you want to discuss the matter

Sep 30, 2022 -

sextonshawn97 responded

Actually i will call you tomorrow to discuss the situation

Sep 30, 2022 -

sextonshawn97 responded

When do you want me to call. Or you can call me.

Oct 01, 2022 -

sextonshawn97 responded

You act like you care just for the public eye. You couldnt care less. People run run run. They aren't truthful. Con artists if you ask me.

Oct 01, 2022 -

sextonshawn97 responded

And i will renew my review weekly

March 31, 2022

Maria D was amazing. Highly recommend getting in touch with her. She understand clients needs more than just trying to push the sale. We have bought many Audi in the last More

by JoeSlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D
Apr 01, 2022 -

Audi Mentor responded

Hi, Joe! Thank you so much for the kind words and 5-stars. Our team is glad your experiences have been amazing. We look forward to seeing you back at Audi Mentor for future visits. Safe travels on the road ahead!

March 15, 2022

WE AS OWNWERS OF AN INDEPENDENT DEALERSHIP IN NORTH CAROLINA HAD THE MOST WONDERFUL EXPERIENCE WITH THE GREAT SALES PERSON STEVE ARMSTRONG. HE REALLY GOES OUT OF HIS WAY TO MEET ALL YOUR NEEDS AND HEL More

by Hetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong
Mar 17, 2022 -

Audi Mentor responded

Hi Hetty, Thank you for your positive review. We appreciate your recommendation and we are looking forward to your next visit with us here at Audi Mentor.

January 26, 2022

Very pleased to have met Chris as my salesperson . He made my car buying experience with Audi Mentor very pleasant experience with his professionalism and courteous manner More

by Donaldmosley
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 01, 2022 -

Audi Mentor responded

Donald, Audi Mentor wants to thank you for the five stars!

October 17, 2021

From Maria in Sales to Patrick and Scott in Service, and the rest of their teams, Audi Mentor treated us very well. Second to none. More

by SKranstuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Scott, Maria
Oct 18, 2021 -

Audi Mentor responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Maria, Patrick, and Scott. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

October 16, 2021

The dealership employs professional service staff. They always are welcoming and provide exceptional customer service.. More

by Fpolivka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schudel
Oct 17, 2021 -

Audi Mentor responded

We always strive to provide top-quality service to every guest, and are pleased to learn that you enjoyed your experience here at Audi Mentor!

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