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Audi Mentor

Mentor, OH

4.9
145 Reviews

8599 Market St

Mentor, OH

44060

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145 Reviews of Audi Mentor

January 22, 2024

Audi Mentor was very prepared for me to arrive and complete the transaction. It was very efficient. More

by djc986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stegman
Apr 13, 2024 -

Audi Mentor responded

Thank you for highlighting the preparation and efficiency at Audi Mentor. We value your business.

January 19, 2024

Staff is so nice. Purchase was fast and smooth. Definitely buy from Audi Mentor again! More

by yungrobin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stegman and Patsy Santone
Apr 13, 2024 -

Audi Mentor responded

We appreciate your kind words about our staff and quick purchasing process. Audi Mentor values your business and looks forward to any potential future interactions with you.

September 28, 2022

Worst experience ever. The salesman had the vehicle warmed up and it drove good until next day so I called and let them know the issue and I was willing to work on it a lit More

by sextonshawn97
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All thesame
Sep 29, 2022 -

Audi Mentor responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss the purchase of your vehicle and interactions with our Sales Team. Can you please send your preferred contact method to me? Thank you, Todd Hartmann General Manager Audi Mentor thartmann@penskeautomotive.com

Sep 29, 2022 -

Audi Mentor responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss the purchase of your vehicle and interactions with our Sales Team. Can you please send your preferred contact method to me? Thank you, Todd Hartmann General Manager Audi Mentor thartmann@penskeautomotive.com

Sep 30, 2022 -

sextonshawn97 responded

330-600-8215 is my number if you want to discuss the matter

Sep 30, 2022 -

sextonshawn97 responded

Actually i will call you tomorrow to discuss the situation

Sep 30, 2022 -

sextonshawn97 responded

When do you want me to call. Or you can call me.

Oct 01, 2022 -

sextonshawn97 responded

You act like you care just for the public eye. You couldnt care less. People run run run. They aren't truthful. Con artists if you ask me.

Oct 01, 2022 -

sextonshawn97 responded

And i will renew my review weekly

March 31, 2022

Maria D was amazing. Highly recommend getting in touch with her. She understand clients needs more than just trying to push the sale. We have bought many Audi in the last More

by JoeSlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D
Apr 01, 2022 -

Audi Mentor responded

Hi, Joe! Thank you so much for the kind words and 5-stars. Our team is glad your experiences have been amazing. We look forward to seeing you back at Audi Mentor for future visits. Safe travels on the road ahead!

March 15, 2022

WE AS OWNWERS OF AN INDEPENDENT DEALERSHIP IN NORTH CAROLINA HAD THE MOST WONDERFUL EXPERIENCE WITH THE GREAT SALES PERSON STEVE ARMSTRONG. HE REALLY GOES OUT OF HIS WAY TO MEET ALL YOUR NEEDS AND HEL More

by Hetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong
Mar 17, 2022 -

Audi Mentor responded

Hi Hetty, Thank you for your positive review. We appreciate your recommendation and we are looking forward to your next visit with us here at Audi Mentor.

January 26, 2022

Very pleased to have met Chris as my salesperson . He made my car buying experience with Audi Mentor very pleasant experience with his professionalism and courteous manner More

by Donaldmosley
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 01, 2022 -

Audi Mentor responded

Donald, Audi Mentor wants to thank you for the five stars!

October 17, 2021

From Maria in Sales to Patrick and Scott in Service, and the rest of their teams, Audi Mentor treated us very well. Second to none. More

by SKranstuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Scott, Maria
Oct 18, 2021 -

Audi Mentor responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Maria, Patrick, and Scott. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

October 16, 2021

The dealership employs professional service staff. They always are welcoming and provide exceptional customer service.. More

by Fpolivka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schudel
Oct 17, 2021 -

Audi Mentor responded

We always strive to provide top-quality service to every guest, and are pleased to learn that you enjoyed your experience here at Audi Mentor!

October 06, 2021

Always listen to what is needed. Answers questions to satisfaction. Service is always done in timely manner. More

by Waterboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 08, 2021 -

Audi Mentor responded

Hi there, Your satisfaction means everything to us, so we are pleased to hear of your experience with our Service Department. Thank you for choosing Audi Mentor and we look forward to working with you again.

October 06, 2021

Diagnosed problem and suggested what needed to be done. Very professional. Called before doing the service. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 08, 2021 -

Audi Mentor responded

We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

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