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Audi Mentor

Mentor, OH

4.9
139 Reviews
Call Dealership (440) 951-1040

8599 Market St

Mentor, OH

44060

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139 Reviews of Audi Mentor

May 04, 2024

Bought a 2021 Q5, couldn't get the garage code in and a few other things. Karen came to our house, brought us my plates & registration, programed and explained everything to us. Jaren was so nice & he real More

by mrsbee306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaren
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April 30, 2024

Great customer service and follow up. They went above and beyond to find the car I was looking for and overall made the car buying experience so much easier. More

by lmmcg1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schultz
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April 29, 2024

I thought the over all experience was enjoyable and Shawn was attentive, helpful, and answered all our questions. More

by ktrivison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Galla, Mitchell Maurer
Report | Print
April 04, 2024

Shawn Galla was wonderful, helping me with vehicle selections, setting up test drives, and guiding me through the purchase process! More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Galla
Report | Print
Apr 17, 2024 -

Audi Mentor responded

It's good to hear you had a smooth process selecting and purchasing your vehicle at Audi Mentor, guided by our team. Your positive feedback is appreciated.

March 30, 2024

Very responsive and courteous when you deal with them. Followed up well with initial problem with MMI wireless network. More

by kwas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy, Mitch, David
Report | Print
Apr 13, 2024 -

Audi Mentor responded

We appreciate your kind words about the services at Audi Mentor. Our team aims to demonstrate responsiveness, courtesy and good follow-up, especially with problems like MMI wireless network issues. We hope you continue to have a positive experience with us.

March 25, 2024

Very professional, caring, knowledgeable and TRUSTWORTHY. Will definitely go out of their way to help a client secure the vehicle of their choice. More

by drtvaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stegman and Patsy, the financial manager.
Report | Print
Apr 13, 2024 -

Audi Mentor responded

We appreciate your positive feedback. Our team at Audi Mentor strives to provide knowledgeable and trustworthy service. We're glad we could assist you in securing your desired vehicle.

March 22, 2024

The best experience we’ve ever had purchasing a car. David is professional, courteous and wonderful to work with. Patsy is also a true asset to the team in Mentor. More

by itolentino819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schulz
Report | Print
Apr 13, 2024 -

Audi Mentor responded

It's uplifting to hear about your positive purchase. It gratifies us that our team provided a standout experience at Audi Mentor. Thank you kindly for leaving this review.

March 22, 2024

Chris the salesman was 1st rate, extremely knowledgeable about the models and their specific features. We ended up buying two vehicles from him that day. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stegman
Report | Print
Apr 13, 2024 -

Audi Mentor responded

We're pleased to hear that our team at Audi Mentor provided a knowledgeable and successful experience. We appreciate your business on the two vehicle purchases. Thank you for the excellent rating.

March 01, 2024

Shawn and Patsy were extremely professional and helpful. They made my car buying experience easy and pleasant. More

by Mariamatheist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn and Patsy
Report | Print
Mar 12, 2024 -

Audi Mentor responded

We appreciate your kind words about our team at Audi Mentor. It's rewarding to hear how they facilitated a smooth car-buying journey for you. Thanks for sharing!

February 28, 2024

Wonderful facility with very friendly and helpful staff. David was an incredible sales rep who really took care of my needs. More

by Rcnerk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schulz, Mitch and Patsy
Report | Print
Mar 12, 2024 -

Audi Mentor responded

We appreciate the kind words about our facility and team at Audi Mentor. We're glad to hear David was able to assist you well.

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