Audi Lynbrook

Roxanne should be cloned. Her attentiveness, courtesy and managing of expectations (not only for me) but all customers this morning was incredible. Kudos to her and the entire service department for making a managing of expectations (not only for me) but all customers this morning was incredible. Kudos to her and the entire service department for making an unwanted trip, a pleasant one. I did not mind the wait at all and would recommend this shop over all others. A far cry from Legend. More

Dealership went out of their way to help me arrive and make a smooth transaction from out of state. I would definitely recommend. Mustafa picked me up at the airport (MacArthur which was far away) and w make a smooth transaction from out of state. I would definitely recommend. Mustafa picked me up at the airport (MacArthur which was far away) and was hilarious. I prefer the relaxed buying experience. I also had an issue with a key and the team supported me even after the sale. Thanks Audi Lynbrook and Mustafa & staff! More

The receiving staff (?Christina) was courteous and very cordial. The service needed was completed within the time frame given. The checking out process (Jasan) was friendly, clearly informative, and accura cordial. The service needed was completed within the time frame given. The checking out process (Jasan) was friendly, clearly informative, and accurate. More

After this this service experience, can't say I am looking forward to a service appointment any time soon. Busy weekend day comes with mediocre service I guess. looking forward to a service appointment any time soon. Busy weekend day comes with mediocre service I guess. More

The parts ordered for my vehicle were obtained promptly, the installation occurred the next day as I waited & the wait was of an acceptable length. Good work. the installation occurred the next day as I waited & the wait was of an acceptable length. Good work. More

Josh did a fantastic job! Great personality and very professional. Very friendly staff and welcoming environment. Josh and Sayeed the manager were extremely informative and helpful. The best sales ass professional. Very friendly staff and welcoming environment. Josh and Sayeed the manager were extremely informative and helpful. The best sales associate and manager I have ever dealt with while leasing a car! My overall leasing experience from Audi for the first time was an excellent one!! Thank you! More

Excellent customer care service displayed by Joe C. It was deciding factor in going with Audi versus my other options. Very kind and thoughtful. Very happy and pleased my purchase!!! was deciding factor in going with Audi versus my other options. Very kind and thoughtful. Very happy and pleased my purchase!!! More

Excellent service and customer attention. Staff really worked hard to get what i needed and took the patience and extra step to make it right. Mr. Thompson was exceptional thru the whole process and knew worked hard to get what i needed and took the patience and extra step to make it right. Mr. Thompson was exceptional thru the whole process and knew extremely well the car features. More

The service area is the epitome of consistent professionalism and courtesy. The work is done correctly and on time as promised. If it was one time I might question the extent of my rating but t professionalism and courtesy. The work is done correctly and on time as promised. If it was one time I might question the extent of my rating but this group has provided a high level of service over the years I have owned an AUdi. Certainly sets a standard for service excellence. Kudos to management. PS This review site needs to be easier to access without having to retrieve passwords or other prompts. It is time consuming and annoying . More

Everything was perfect until I attempted to drive home and the mechanical problem I had complained about still existed. I returned the car to the dealer and was given a loaner car to allow the dealer to p and the mechanical problem I had complained about still existed. I returned the car to the dealer and was given a loaner car to allow the dealer to properly fix the car. I anticipate no issues with the repair work. I look forward to the task being accomplished and I will continue to utilize this dealership. More