Audi Lynbrook
Lynbrook, NY
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1,258 Reviews of Audi Lynbrook
Great dealership I bought a 2011 Audi Q5 (certified pre-owned) and I got a great car and they did a great job making it look perfect with all cosmetic issues taken car I bought a 2011 Audi Q5 (certified pre-owned) and I got a great car and they did a great job making it look perfect with all cosmetic issues taken care of and new tires/everything else like new. They went above and beyond to take care of me in delivering the car once it was ready and were always very responsive/quick to reply to my calls/emails and even text messages! I would definitely recommend this dealership. More
Lynbrook Service My experience at this service center was excellent. Christine and the crew were very professional, attentive, courteous as well as helpful. I was put My experience at this service center was excellent. Christine and the crew were very professional, attentive, courteous as well as helpful. I was put into a rental car until my issues were resolved. I was updated on the work needed and my service was completed efficiently, and quickly. I was very pleased, and will return for future service... More
Service Hi The people were great But there was a mixup with the time. I had someone take my car and they got there at 7:15 For a 7:30 appt. Told noon Hi The people were great But there was a mixup with the time. I had someone take my car and they got there at 7:15 For a 7:30 appt. Told noone starts til 745 and it took three hours for the service Was told one hour Kinda embarassed I would have went myself More
Quick and Painless Mr. Ago greeted me in a pleasant manner and answered all told me that in addition to my NYS inspection there would be a few updates done on my 2013 Q5 Mr. Ago greeted me in a pleasant manner and answered all told me that in addition to my NYS inspection there would be a few updates done on my 2013 Q5. He also answered my question about the Clean Diesel A6 and raved about how great it was. After he wetted my appetite for this vehicle I spoke with " Sandy " . While she told it would be in the high 50's I realized that I didn't really want to spend this much for a car but at least it's on my wish list because of her and maybe if they add a diesel engine to the A4 sometime in the future I'll be sure to come back to Audi of Lynbrook. Before I knew it my car was ready and everything was in order. I will have to return in about 3 months for the 15,000 mile maintenance and am excited that I will get the great treatment that I got this time. More
Excellent service dept. We have been visiting the Service Dept. at Audi of Lynbrook (formerly known as Anchor Audi) since 2010 when we leased a new A4. We were so impressed We have been visiting the Service Dept. at Audi of Lynbrook (formerly known as Anchor Audi) since 2010 when we leased a new A4. We were so impressed with the sale and service of this vehicle that we decided to purchase a new Q7 in 2011. At the time, we felt so strongly about the excellent follow up Service Dept. that we actually wrote to the general manager of the dealership and informed him that the Q7 purchase was directly related to the quality of the Service Dept. Over the years, our experiences with the Service Dept. have only been extremely positive. Appointments are always available and are flexible. Loaner vehicles are also very important to our family. If an Audi loaner is not available, the Service personnel will immediately arrange for a dealership provided rental vehicle from Enterprise rental located 1 block from the Service Dept. Of course the sale of a new vehicle is extremely important, however, we believe the follow up service and attention from the Audi Service Dept. actually exceeds the importance of the one time sale interaction. More
Sales experience The process of starting my new lease and returning my old leased vehicle was flawless. The deal only took 2 days to complete. There was no hassle wit The process of starting my new lease and returning my old leased vehicle was flawless. The deal only took 2 days to complete. There was no hassle with the transaction and I am very happy with my new vehicle. More
Excellent experience I leased the care, after the test drive. Hank was extremly accommodating. He answer all my question, and address my concerned. The price was so go I leased the care, after the test drive. Hank was extremly accommodating. He answer all my question, and address my concerned. The price was so good I made my decision almost immediately. As a matter of fact while I was picking up my car a couple asked me if I was happy with the dealership and I told them it couldn't be any better More
Inspection and routine servicing The service manager was extremely courteous and helpful. The staff was patient and polite. The whole experience was made as painless as possible. Th The service manager was extremely courteous and helpful. The staff was patient and polite. The whole experience was made as painless as possible. Thank you. More
Great experience! I highly recommend working with Eric Outcalt if you are in the market for an Audi. He is genuine & a pleasure to work with. In addition, the GM, Jus I highly recommend working with Eric Outcalt if you are in the market for an Audi. He is genuine & a pleasure to work with. In addition, the GM, Justin is also a great person. Great job guys! More
Excellent Service From appointment to service, staff was very pleasant and efficient. I own a business and did not know how long I would have to wait for the car. Ther From appointment to service, staff was very pleasant and efficient. I own a business and did not know how long I would have to wait for the car. Therefore, a loaner was reserved for me. I opted to wait for the vehicle because it was immediately taken in for service. I did not have to wait for long to get my vehicle back. Staff was true to their word. I will definitely recommend to others. More