Audi Lynbrook

Barry was really good and understanding, patient and helpful. Barry take the time out and show me how to operate the car without rushing. I really appreciate his customer service. helpful. Barry take the time out and show me how to operate the car without rushing. I really appreciate his customer service. More

Service advisor (Meksut) was extremely pleasant to deal with. Communication was informative regarding updates and I couldn't help but notice his tone, very "zen-like." Made the overall experience less tens with. Communication was informative regarding updates and I couldn't help but notice his tone, very "zen-like." Made the overall experience less tense. I was provided a loaner despite the short time my car was kept for service. That's definitely a first because I have always had to schedule ahead of time for loaners at other places. Audi Lynbrook does have a great selection of staff working there. I have yet to encounter a bad experience with this location. Look forward to my return. Thanks guys, keep up the awesome work! More

They are professional, competent and accomodating. The car was ready at the time it was promised. I highly recommend them. Christina Hellemeyer is an asset to Lynbrook Audi. car was ready at the time it was promised. I highly recommend them. Christina Hellemeyer is an asset to Lynbrook Audi. More

Withonly 3 month left on my lease I needed new brake pads. I explained this to the service rep indicating I thought this was not right that I should have to pay for new brake pads with only 3 months on pads. I explained this to the service rep indicating I thought this was not right that I should have to pay for new brake pads with only 3 months on the lease. after a discussion with Joe Maruca I was given a reduced price which I thought was fair. More

All the staff I interacted with including the service reps and technicians were professional and cordial. The service was completed in a timely fashion and I was very pleased. reps and technicians were professional and cordial. The service was completed in a timely fashion and I was very pleased. More

2 issues - I sent an email to schedule service & never heard back-had to call in to schedule. Received call at 12:20 stating car was done - showed up 45 minutes later & car had not been washed - had never heard back-had to call in to schedule. Received call at 12:20 stating car was done - showed up 45 minutes later & car had not been washed - had to wait 35 minutes even after stating wash was not necessary. More

My experience at the dealership was surprisingly pleasant, I told the sales person what I wanted, I test drove the car within an hour and I had my car in two days. Never been so easy I will surely pleasant, I told the sales person what I wanted, I test drove the car within an hour and I had my car in two days. Never been so easy I will surely go back. More

I went to Anchor Audi to service an Drain Oil issue with me A5, the service person check the vehicle and informed me that I may have an sensor issue. This issue flew under warranty and was repaired. me A5, the service person check the vehicle and informed me that I may have an sensor issue. This issue flew under warranty and was repaired. More

Service from Christina Hellemeyer was exceptional. My experience there has always been exceptional. She went out of her way to accommodate me, quickly research and inform me of cost of a complicated pro experience there has always been exceptional. She went out of her way to accommodate me, quickly research and inform me of cost of a complicated problem, and have my car ready on time. More

Took my 2010 Audi S4 in for loud rattling noises in passenger side in B-pillar.They applied a T.S.B for it but found that not only did it not fix the problem but it actually got worse.Upon getting my c passenger side in B-pillar.They applied a T.S.B for it but found that not only did it not fix the problem but it actually got worse.Upon getting my car back the carbon fiber dash trim(passenger side)got mysterioulsy been cracked somehow.After bringing the car back to this place I test drove with 2 techs who confirmed the noises were still there and the "service manager" tells me that this is "normal" for this car and would not do anything further.-really??? Also,for like the 4th time,they scratched my car with their xxx car wash they have even after I told them to NOT WASH THE CAR before write-up-AMAZING.Car had to be sent out to a body shop for buffing out the 8-10" scratches on the rear panels.Brought it to Audi of Huntington and they replaced my seat belt assembly on passenger side which finally fixed the issue.SO DISAPPOINTED in this dealer as I used to get great service as I went here plenty of times for service and/or WARRANTY repairs but will no longer go here.Too bad...... More