Audi Lynbrook

We are interested in Audi Q5. We have go in for a test drive. Joseph cerniglia is the salesperson that greet us. We finish the test drive and we get the trade in value of our car. We also ask for the best drive. Joseph cerniglia is the salesperson that greet us. We finish the test drive and we get the trade in value of our car. We also ask for the best deal that lynbrook Audi could offer on the car. We want to shop around and talk it over before we make the decision. We tell Joe " We will come back if we are ready to purchase". He flip out as soon as he hear that. He said"if u are not ready to purchase, you should say so in beginning. Don't waste my time and make me look bad in front of my manager, since we don't test drive on Sunday." He them walk away. I have number of car purchase experience. This is by far the worst. Totally unprofessional. I am so disappointed with Audi. They should hold the highest standard of customer service, due to Audi brand. It turn out to be a total opposite. More

Mr. Molite was an exceptional dealer. He was very knowledgable about his product. He was patient and overall made me feel comfortable with my decision. A+++ knowledgable about his product. He was patient and overall made me feel comfortable with my decision. A+++ More

Very happy with service. Particularly happy with the way the dealership drives a loaner to me, picks up my car and drives it to the dealer for service. It is then driven back to me and the loaner is picked the dealership drives a loaner to me, picks up my car and drives it to the dealer for service. It is then driven back to me and the loaner is picked up. Car was also washed and very clean. More

The check in process was fast, I was given a good loaner car and the service that needed to be done was fully explained to me. The employees were courteous and efficient. car and the service that needed to be done was fully explained to me. The employees were courteous and efficient. More

Car dropped on Thursday. No info till Saturday afternoon. Caller stated that vehicle is ready. Agreed that I will pick it up Monday morning. I came before work by 7:50AM. Paperwork was not ready, car was not Caller stated that vehicle is ready. Agreed that I will pick it up Monday morning. I came before work by 7:50AM. Paperwork was not ready, car was not washed. Rep told me that all paperwork will be emailed to me which is great. By 12:30PM I received a call from Meksut offering to come and pickup my car????? More

Matt was very helpful in keeping with our budget. He showed us several different cars to help us decide. He also spent a lot of time with us. showed us several different cars to help us decide. He also spent a lot of time with us. More

Very honest and professional staff. Initial communication was via internet. They answered all the questions and provided a very competitive bid. Upon face to face meeting, the staff was extremely friendly, a was via internet. They answered all the questions and provided a very competitive bid. Upon face to face meeting, the staff was extremely friendly, and trustworthy. Gave an excellent final price and made sure I left with the car the same day. Would definitely work with them again. Efficient, honest, reliable. More

I showed up early for my appointment. Roxanne had just walked in, although she did not have a moment to gather herself or get a cup of coffee, she was very pleasant and helpful, dug right in and set me up walked in, although she did not have a moment to gather herself or get a cup of coffee, she was very pleasant and helpful, dug right in and set me up. Thank you Roxanne. More

From the time I dropped off my car for service everyone I came in contact with was attentive and courteous.i immediately got a loaner from Chris who explained the new features on the 2013 model( my car is 20 came in contact with was attentive and courteous.i immediately got a loaner from Chris who explained the new features on the 2013 model( my car is 2010) Marlene called me at home to explain the progress of the service.When I returned, she thoroughly described the work with even a smile. My mechanic was Max and whoever cleaned my car went over the top. The inside and outside made the car looked like it just came out of the showroom. My windshield was glistening - I am impressed!. Good job, By the way, I also must compliment Roxanne for always making me feel welcome and comfortable. More

Ease in arranging appointment to meet my needs and prompt courteous attention while I waited for my car to be serviced. I have always found the dealership to be very pleasant and therefore have dealt with th courteous attention while I waited for my car to be serviced. I have always found the dealership to be very pleasant and therefore have dealt with them through many years. More