Audi Lynbrook

I switched from another Audi dealer that I used for 12 years because I was becoming increasingly displeased with their customer service. I figured I'd try Audi Lynbrook because it was just as convenient years because I was becoming increasingly displeased with their customer service. I figured I'd try Audi Lynbrook because it was just as convenient a location, simply in another direction. I can honestly say that they provided exceptional service. Their attention to detail and customer service was exceptional. My last experience at the other dealer left me feeling like a "number" with the service advisor paying little attention to my requests and desires. Audi Lynbrook was on the opposite end of the spectrum. They took the time to explain each issue and the options available to me. They promptly provided estimates and worked with me to determine what should be addressed urgently versus what could wait based on what I could afford at the time. I will definitely return there the next time I need service or when it comes time to replace my Audi. I couldn't be happier. More

Overall, service was great and Christina was very informative, responsive, accomodating and a pleasure to deal with. She was incredibly reassuring and professional throughout the process. informative, responsive, accomodating and a pleasure to deal with. She was incredibly reassuring and professional throughout the process. More

The experience with Barry was FANTASTIC! He was patient, informative and allowed to test drive the car regardless of the fact that I had mentioned to him that I may be interested in going to other dealers t informative and allowed to test drive the car regardless of the fact that I had mentioned to him that I may be interested in going to other dealers to check other cars and prices. I fell in love with the driving experience of the Audi and decided right then that it was the car I wanted to drive and Lease. The Lease process was also very easy with Barry and he was very patient with me, I kept on changing my mind about the color of the car and with was right there for me, waiting for me to decide without rushing me, or any pressure. Barry also spent enough time with me teaching me how to use the car inside and out. I'm still not familiar with all the buttons and commands but he said to return any time I needed to, He also followed up with a call the very next day to inquire about my new experience and satisfaction with the new Audi. More

The experience at Audi Lynbrook was incredible. I started my search at Manhattan Audi and the experience was a wste of time and energy. I walked into Lynbrook Audi and was greeted by Andri Cruz. I started my search at Manhattan Audi and the experience was a wste of time and energy. I walked into Lynbrook Audi and was greeted by Andri Cruz. I told him I wanted to trade my Audi A6 and buy a Q7. 45 mins later, i had my price on the trade and a contract executed on my new 2014 Q7. The team at Audi worked together seemlessly to give me an excellent service experience. Additionally, Andre delivered my car and was thorough and complete in updating me on the new features of the Q7. I would shop again and recommend Lynbrook Audi to all my friends More

Josh Haynes was polite, professional and went above and beyond his job to ensure that I got the car that I wanted, at the time I needed it and for the price I was willing to pay. This was the best car purc beyond his job to ensure that I got the car that I wanted, at the time I needed it and for the price I was willing to pay. This was the best car purchasing experience that I have had and I have leased countless BMW's and one Audi prior to this. I was treated fairly and with respect and I will go back to Audi Lynbrook to work with Josh Haynes when this lease it up. Excellent experience on all levels. More

I had a good experience with the customer service, price is very reasonable, love this car and the dealer explained everything very clearly and nicely. is very reasonable, love this car and the dealer explained everything very clearly and nicely. More

Went to my car to get ready for work, then noticed a small pool of green liquid under the front driver's side. Thought it was maybe a coolant, radiator, or oil leak, so I decided to make a call to Audi small pool of green liquid under the front driver's side. Thought it was maybe a coolant, radiator, or oil leak, so I decided to make a call to Audi of Lynbrook, and they were able to take me in immediately. Once I got there, they were courteous, and even showed me that the green stuff on the floor from the morning was just a sloppy top-off job from the previous service at a different dealership. Great people, easy to work with. More

Barry was very helpful in choosing the right car and features. He spend a great deal of time reviewing the particulars of all option available. He worked with me to get a lease rate I could be happy wit features. He spend a great deal of time reviewing the particulars of all option available. He worked with me to get a lease rate I could be happy with, no easy task. When the car was delivered, Barry spent over an hour going over and reviewing the working of the car (navigation, radio, adjustments, mechanicals) . He clearly knows the cars inside and out. Barry made it very clear that her was always available for questions and to facilitate service. He made a follow up call to check on how we were enjoying the car. While I have had the car for less than a week, I can certainly say the level of attention and service so far is far beyond anything I have ever experienced . More

Lisa has a very good specification and technical knowledge. She puts lots of effort to explain everything clearly about my new car. If i didn't understand something she told me step by step what to knowledge. She puts lots of effort to explain everything clearly about my new car. If i didn't understand something she told me step by step what to do. I strongly recommend her as a salesperson. More

Marlene Thomas was very helpful and considerate. She explained the repair process thoroughly and the vehicle was ready when she said it would be. Most important, the quality of workmanship was excellent explained the repair process thoroughly and the vehicle was ready when she said it would be. Most important, the quality of workmanship was excellent. More