Audi Lubbock
Lubbock, TX
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168 Reviews of Audi Lubbock
Thanks to Orlando Estrada at Audi of Lubbock, I was able to get back on the road and get home in a timely manner. Orlando and his team quickly diagnosed my car's problem (too much oil), get it fixed and ge to get back on the road and get home in a timely manner. Orlando and his team quickly diagnosed my car's problem (too much oil), get it fixed and get me back on the road to California. Can't thank him enough for his helpfulness and professionalism. thanks again, Rick H More
Orlando Estrada Is the the guy to go to if you need any kind of help a the Dealership very kind of not nice dealership very kind of not nice and professional kind of help a the Dealership very kind of not nice dealership very kind of not nice and professional More
In my case, I was purchasing from afar, so I needed a sales person that was willing to answer my many questions and take endless pictures. And James Overton answered the call. He got back to me right a sales person that was willing to answer my many questions and take endless pictures. And James Overton answered the call. He got back to me right away with answers and pics and followed up on open items. And when I did conclude my purchase, Jason Byford patiently walked me through the details of the purchase documents and answered all of my questions. He also promptly followed up on 2 items I requested. While I haven't received the car yet as it is being shipped to me, given their great customer service, I would anticipate receiving my 2013 Audi TTRS in better condition than I believe it to be. Thanks for your great attention to detail and your professional service. Mark More
Unequivocally the BEST service department in West Texas. Orlando and his team are thorough, informative, meet deadlines and provide red carpet treatment for us. 10 stars!!!!!!!! Orlando and his team are thorough, informative, meet deadlines and provide red carpet treatment for us. 10 stars!!!!!!!! More
Orlando Estrada was very helpful and friendly. He was also extremely thorough and knowledgeable. He took care of all my needs in a very professional manor. also extremely thorough and knowledgeable. He took care of all my needs in a very professional manor. More
Orlando Estrada and his team always takes care of us when we visit Audi of Lubbock! Service has been good! This was our first oil change and it was another good visit! we visit Audi of Lubbock! Service has been good! This was our first oil change and it was another good visit! More
Everything from the GM to the make ready specialist was fantastic to work with. My sales specialist, Matt Islas was very knowledgeable and patient. He worked his tail off to coordinate a very smooth proces fantastic to work with. My sales specialist, Matt Islas was very knowledgeable and patient. He worked his tail off to coordinate a very smooth process. Anderson and everyone involved gets a 5*! More
Great place to buy a car! The sales team is friendly and is well educated on the vehicles they sell. It’s a no-pressure buying experience. Chris Ramos helped us out and he did a phenomenal job of showing us is well educated on the vehicles they sell. It’s a no-pressure buying experience. Chris Ramos helped us out and he did a phenomenal job of showing us all the features of the vehicles we looked at. He also made sure to have us try them out to make sure it would be a good fit. The Audi Lubbock team goes above and beyond! More
Orlando Estrada has always taken care of us! He is Always very professional, but at the same time makes us feel at home when we visit Audi of Lubbock! Our service has always been taken care of very quickly a very professional, but at the same time makes us feel at home when we visit Audi of Lubbock! Our service has always been taken care of very quickly as well! Orlando and his service team is the best dealership I’ve been too by far.....and I have had several different vehicles! More