Back

Audi Lubbock

Lubbock, TX

not yet
rated
168 Reviews

1949 W Loop 289

Lubbock, TX

79403

Directions

By Type

168 Reviews of Audi Lubbock

February 25, 2021

I purchased my Audi SQ5 in San Antonio, but due to my mother's health issues I have been living in Roswell New Mexico during the pandemic. When it came time for my one year vehicle maintenance Audi Lubbo More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
February 20, 2021

I was not prepared to seriously look at buying a newer vehicle, but my husband wanted to look. We stopped at Audi Lubbock and saw a couple of vehicles that I agreed to look at. Chris Ramos came out of t More

by Sadie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Ramos
Mar 17, 2021 -

Audi Lubbock responded

Sadie, we would like to thank you for letting us know how we are doing. Here at Audi Lubbock, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Chris was able to assist you in finding a vehicle that was right for you. We look forward to the opportunity to serve you again. Enjoy showing off your new car!

February 12, 2021

Orlando was helpful and managed my vehicle’s maintenance well. He is very easy to work with and a gentleman. He kept his word and kept me informed. I appreciate him a lot. More

by Betty.cagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Page
January 13, 2021

Orlando is always very friendly and professional. He always goes out of his way to find answers to any questions we have. The maintenance department is always clean and comfortable. More

by bfree4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada, I don’t know who Tracy Page is, Tracy Page
Jan 25, 2021 -

Audi Lubbock responded

Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by!

December 07, 2020

Orlando Estrada took care of everything, was very nice and professional. Worked with me with politeness and caring. Also had loaner available and waiting. Excellent service. More

by Tbrandt806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Page
Dec 28, 2020 -

Audi Lubbock responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Orlando was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

November 20, 2020

Orlando Estrada is the man! Good guy that is going to take care of you! Audi of Lubbock- Thank You I always feel good working with this company. More

by tcardinal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Page
October 25, 2020

Excellent work, very professional, Orlando Estrada - that’s the person you want to deal with. I will recommend that place to my friends and family. More

by marta 05081983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada , Tracy Page
Nov 06, 2020 -

Audi Lubbock responded

Marta, on behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

October 06, 2020

Had some work scheduled to do on my Q8 and before appointment time had something else come up, Orlando Estrada took care of all my issues and was able to get it done in a days time. He keep me update More

by Kimberly.garrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
Oct 06, 2020 -

Audi Lubbock responded

Kimberly, thank you for taking the time to share your experience. We are pleased to know that Orlando has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

September 30, 2020

Audi Lubbock was efficient, fast, and very friendly. Orlando Estrada was thorough with showing me all his recommendations to keep my car in pristine shape. The follow up care was impressive. If you have More

by Busymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
Sep 30, 2020 -

Audi Lubbock responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Orlando was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

September 25, 2020

Orlando was great! Very professional! He took care of my issues and he stayed in constant touch with me regarding updates to services that needed to be performed More

by ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
...
4
...