Audi Hawthorne
Hawthorne, NY
By Type
278 Reviews of Audi Hawthorne
Great customer service! Rafael is amazing! We bought a Q7 from him this summer and then went right back to buy an A5 3 months later! he is honest and works hard to make sure Rafael is amazing! We bought a Q7 from him this summer and then went right back to buy an A5 3 months later! he is honest and works hard to make sure his customers are happy! We received a very competitive price right from the start without having to play games. We walked in to test drive the car and left with one 2 hours later! More
Found need ! When into buying a used car, Rafael asked me a bunch of questions. After show me what I asked for a used Q5. Thought about buying a brand new Q3. But When into buying a used car, Rafael asked me a bunch of questions. After show me what I asked for a used Q5. Thought about buying a brand new Q3. But then Rafael asked about my family my kids and said I have the perfect car. And it was a brand new Q5 More
Terrific! Super helpful and great price Rafael was very knowledgeable, got me a great price and he is a super nice guy! The whole dealership was a pleasure to work with. Rafael was very knowledgeable, got me a great price and he is a super nice guy! The whole dealership was a pleasure to work with. More
Straight talk, directly relevant to purchaser's needs David Sokoloff honed in on our needs, making it easy to pick the correct vehicle for our family. This is especially important in the complicated word David Sokoloff honed in on our needs, making it easy to pick the correct vehicle for our family. This is especially important in the complicated word of new features and methods. Dave listened carefully to what we wanted and applied this specific knowledge to Audi's product line. He was patient and not pushy, honest and fair-minded. What more could you want? More
Walk the talk It is an exceptional grateful experience for working with Rafael in the car purchase process. He is an honest, knowledgeable, and passionate person. It is an exceptional grateful experience for working with Rafael in the car purchase process. He is an honest, knowledgeable, and passionate person. He walks the talk. He delivered what he committed to eliminate the hassle traditionally associated with car sales. He is the ONLY car sales person who called to check in after I drove the car away - again he had said that his objective is to maintain a long term customer relationship instead of a one time transaction. Follow up comment (Sept 2018). Messed up in the car registration in CT DMV. Took my other registered car plate instead of getting a new car plate number. Resulting in my other car voided in DMV registration. Lack of follow up and update from Rafael on the problem. He is a good salesman. But after sales service, not good enough. More
Excellent. Rafael Rosario is one of the rare honest car salesmen. If you want straight, helpful, then call and speak with him. I assure you, he will not disappoi Rafael Rosario is one of the rare honest car salesmen. If you want straight, helpful, then call and speak with him. I assure you, he will not disappoint. This from a hard noise business owner. He took that in stride as well. More
Pleasant, comfortable and top notch! When I first walked into Audi I saw the car of my dreams, and of course they didn't have it in stock for me to test drive... BUT, Rish, the man of c When I first walked into Audi I saw the car of my dreams, and of course they didn't have it in stock for me to test drive... BUT, Rish, the man of course made it happen... his co-worker just recently purchashed the car i wanted and was working that day so he was able to hook it up and let me drive and take a look at the car... Who does it better then that?!?! When I went in to give them a deposit when Rish located the car, I brought my pup, they treated him so well, they had him sitting in a chair, giving him water out of a cup, they treated him as I would treat him which made me happy... Rish made sure I got the color I wanted which was white with the grey interior which I guess was apparently hard to find. When I picked up the car there was a big red bow on it. The service and attention to detail is perfect, that is the way every deleaship should be ran. They even went over all the equpiment in the car with me to make sure I understood the the technology. I worked with Paola as well and she is awesome, such a down to earth woman and honest! Rish checks up on me every now and then, just to make sure all is good with the car, I am so glad I went to this dealership! Rish is awesome! More
Extremely competent, knowledgeable and helpful. Calvin is thorough, friendly and courteous. He is very knowledge of the Audi cars and all their features. He let us test drive both new and used A-5 c Calvin is thorough, friendly and courteous. He is very knowledge of the Audi cars and all their features. He let us test drive both new and used A-5 convertibles. He quickly fond the A-5 I was most interested in buying. The buying process with his help was quick and efficient. He is a very pleasure salesperson to work with in purchasing an automobile. More
Great Experience I spent a lot of time looking for the exact car I wanted, at a good price. Rish and Nick at Audi Hawthorne were not only helpful in finding the car, I spent a lot of time looking for the exact car I wanted, at a good price. Rish and Nick at Audi Hawthorne were not only helpful in finding the car, but a pleasure to deal with throughout the process. Their new dealership is pretty amazing and has a huge selection of cars. Ed did a great job setting up and explaining all the features in the car. I would highly recommend this dealership to anyone looking at Audi cars! More
pleasant and efficient buying experience We recently bought an A5 sportsback. It was such a pleasant and efficient buying experience overall. The sale guy we worked with was Calvin Carrizzo. We recently bought an A5 sportsback. It was such a pleasant and efficient buying experience overall. The sale guy we worked with was Calvin Carrizzo. From arrange test drive, to show us features of the car, to negotiate price, Calvin is great to work with. You can tell he is a car enthusiastic. Even after we took the delivery of the new car, Calvin is around to answer our follow up questions. Highly recommended. More