Audi Hawthorne

excellent customer service Audi Hawthorne went above and beyond my expectations and Sebastian Montenegro explained everything to me, extremely helpful and patient with all my qu Audi Hawthorne went above and beyond my expectations and Sebastian Montenegro explained everything to me, extremely helpful and patient with all my questions. I would recommend this dealership!!! More

Simply the best! Excellent in every way - from management to sales to service, all in a beautiful new dealership. This is my fifth Audi, my first at Audi Hawthorne, Excellent in every way - from management to sales to service, all in a beautiful new dealership. This is my fifth Audi, my first at Audi Hawthorne, and I have never been treated so well. More

Outstanding service. The dealership is breathe taking. Rafael made me feel very welcoming and comfortable. He understood my needs and wants for my car and he understood me The dealership is breathe taking. Rafael made me feel very welcoming and comfortable. He understood my needs and wants for my car and he understood me on a financial level. He helped make my car buying process easy and amazing. There was no pressure, the environment was very relaxful. More

Car Repair Nightmare Absolutely the worst experience ever. Brought my Audi in 5 weeks ago for repairs and its still not ready. My service agent Tim did not return phone Absolutely the worst experience ever. Brought my Audi in 5 weeks ago for repairs and its still not ready. My service agent Tim did not return phone calls until I chew him out a new one. He lied and miss informed my about returning calls. He also lied about parts being order or on back order. He told be parts where out of stock at all dealerships in the USA and parts when need to be ordered from factory in Germany. Interestingly enough all parts arrived the day after our call, Where they overnight from Germany? If i could give this dealer a negative 5 I would. Once I get my car back I have zero plans to return to this dealer. More

Fantastic Experience, Gorgeous new dealership. A+++ Helped a buddy of mine get a lease on what was perhaps the last Black 2018 A4 in the entire region. From the immediate outset, Jonathan Tamburro was w Helped a buddy of mine get a lease on what was perhaps the last Black 2018 A4 in the entire region. From the immediate outset, Jonathan Tamburro was willing to work with me, communicated with me continuously throughout the day, and was a real, solid stand-up guy. Absolutely stellar salesman. We agreed on a great price in the fully loaded A4 via email in a matter of hours. My friend and I immediately hopped in the car to pick up. The dealership is brand new, clean and classy all the way through. Kurt Hughes in finance quickly got him through the signing and helped guide him through the details and value of AudiCare. My friend was absolutely thrilled. Thank you guys for an amazingly positive experience! More

The Best!! Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far. If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed. The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal. More

This was the easiest and most professional experience of all My salesman, Jason Spencer to me is what Audi Hawthorne stands for. Intergrity and service. It's not a slap on the back type of dealership. This is a My salesman, Jason Spencer to me is what Audi Hawthorne stands for. Intergrity and service. It's not a slap on the back type of dealership. This is an all in place where from sales to service you are appreciated for not only buying but serviceing the vehicle as well. I am enjoying my experience and will pass it on to others who are looking for an Audi. More

Car Buying Made Easy In leasing our fourth Audi, we chose this newer dealership, Hawthorne Audi, and the experience proved to be really pleasurable and easy. Rafael R In leasing our fourth Audi, we chose this newer dealership, Hawthorne Audi, and the experience proved to be really pleasurable and easy. Rafael Rosario, our salesman, was knowledgeable and honest in his dealing with us. He handled the transaction smoothly, guiding us through the process and helping us select a great Q5. He was easy to reach by email or phone and always responded quickly to needs. Today we also met Sebastian Sanchez whose job it was to go over the functions of the vehicle and he was terrific...an organized "teacher" of high tech vehicles! Paola Posada, the finance rep that met with us, was so easy to work with, never pressuring us to buy what we did not feel we wanted. Thank you all. Hawthorne Audi in a beautiful modern new building is worth visiting. More

Great customer service and totally satisfied We finally found a place that we can trust buying a car. Our experience with Rafael Rosario was a great one and the Audi Hawthorne team was welcoming We finally found a place that we can trust buying a car. Our experience with Rafael Rosario was a great one and the Audi Hawthorne team was welcoming and helpful. Thank you again for our vehicle and making us happy 😊 I would recommend checking out Audi Hawthorne. More

No hassle In need of a replacement for my expiring lease, my wife and I returned to Audi Hawthorne having purchased our first Audi 4 months prior. We compared In need of a replacement for my expiring lease, my wife and I returned to Audi Hawthorne having purchased our first Audi 4 months prior. We compared 2 models, test drove our preferred model, negotiated, financed, purchased and drove away - 3 hours from start to finish. Great experience! More