Audi Hawthorne
Hawthorne, NY
By Type
278 Reviews of Audi Hawthorne
Great experience Calvin was a great sales rep and had great knowledge of the different Audi models. He helped my fiancé and I lease a brand new 2018 Audi at an incredi Calvin was a great sales rep and had great knowledge of the different Audi models. He helped my fiancé and I lease a brand new 2018 Audi at an incredible price. He had great customer service and made the process quick and seamless. More
Excellent customer service I've purchased new as well as CPO cars in the past (from other dealerships) and I can safely say that this has been one of the most pleasant experienc I've purchased new as well as CPO cars in the past (from other dealerships) and I can safely say that this has been one of the most pleasant experiences I've had buying a car. Sebastian was extremely helpful and made the entire process as smooth as possible. Jordan assisted with the financing and couldn't be more accommodating. Since the purchase, Sebastian has kept in touch, eager to answer any questions or concerns I may have, kudos to Sebastian. If I ever decide to purchase another Audi I couldn't imagine going anywhere else. I would definitely recommend Audi Hawthorne to anyone purchasing a vehicle. More
Great experience Staff is very friendly and low pressure. Highly knowledgeable about their products. And very responsive. Willing to work around your schedule and good Staff is very friendly and low pressure. Highly knowledgeable about their products. And very responsive. Willing to work around your schedule and good about following up More
Extremely good customer service I bought my third audi today at at Audi Hawthorne and I was pleased and impressed. Martin Cerrone and Christopher Dinan were my sales person and custo I bought my third audi today at at Audi Hawthorne and I was pleased and impressed. Martin Cerrone and Christopher Dinan were my sales person and customer tech advisor, respectively, and I felt like they operated with a level of care and execution that was entirely impressive. In a funny way, it was actually memorable---very personal--- and I wouldn't hesitate to recommend them. They were extremely nice people, very considerate, very competitive and very professional. Great all around experience! More
Purchase Experience as Luxurious as the Car Completely over exceeded our expectations. We visited various dealerships of different makes of cars and non came close to the friendly, hassle free, Completely over exceeded our expectations. We visited various dealerships of different makes of cars and non came close to the friendly, hassle free, and professional sales service that Audi Hawthorne provided. They work so well as a team and all are prepared to answer questions or find the right person to answer them. Rafael was our first encounter and he was friendly, knowledgeable, professional and most importantly- not pushy. He met with us a few times before we finally decided to purchase and at no time did he make us feel like were were wasting his time. He was eager to help us find the best car for our family and for the right price. He did not steer us wrong. We love our new Audi Q7. Jordan was very thorough with our financing options. Very open to hear our thoughts regarding additional package options and did not make us feel pressured at any point in making decisions. We were very comfortable and relaxed working with him and making the right decision that worked best for us. Christopher was extremely knowledgeable on all the bells and whistles of the car (and there are many). Extremely friendly and patient as he explained all the details. We are also very comfortable knowing that if we cannot figure something out a week from now, that he will be happy to assist us again. The managers- Nick and Alfred - were very professional and ready to answer questions and help us close the deal. Aside from the outstanding service, the dealership itself is gorgeous. Clean and bright with comfortable seating and waiting areas. We took a peek of the service area and we know we will be taken care of the same way during routine maintenance care. Thank you, Audi team! You made this experience as luxurious as the car we purchased. More
Very professional, efficient and helpfull It has been a pleasure to work with Calvin. He understood quickly our needs and has been efficiently helpfull in providing us the righ information whe It has been a pleasure to work with Calvin. He understood quickly our needs and has been efficiently helpfull in providing us the righ information when needed as well as always bee in courteous and polite. More
High End Service Audi Hawthorne truly delivered the high end service that you expect when purchasing a luxury vehicle. Aniello was knowledgeable and enthusiastic about Audi Hawthorne truly delivered the high end service that you expect when purchasing a luxury vehicle. Aniello was knowledgeable and enthusiastic about the Audi brand, answered our questions and smoothly and effectively guided us through our first Audi purchase. He was able to deliver the exact vehicle that I wanted, overcoming each obstacle that was thrown in his path. We look forward to being part of the Audi family for many years to come! More
New A4 Purchase Excellent dealership, sales and business team. Visited dealership to investigate the A4 and Q3. Drove both with no hassles. Rafael Rosario, salesman Excellent dealership, sales and business team. Visited dealership to investigate the A4 and Q3. Drove both with no hassles. Rafael Rosario, salesman, set up the cars to drive, went through all the details with us and then sat down with us to answer questions. He worked with his managers to provide us with a workable deal. He was fun to work with, professional and knowledgeable. We did buy the A4! On day of delivery Jordan Rabadi provided us with an exceptional business delivery laying everything out clearly, concisely and was very easy to work with. Chris Gelletich was great. He spent a good amount of time with us reviewing the operations of the car and was willing to help out via the phone if we had any questions. Overall, we are extremely pleased with the experience we had at Audi Hawthorne to date. The overall appearance of the dealership is fantastic and makes going there a pleasant visit, even if you need to wait to have your car serviced. Looking forward to working with the Service Team who, from what I have heard, is top notch. More
So Impressed With the Location, Staff & Overall Experience I am beyond impressed with Audi Hawthorne. From the moment you walk in to this new facility, you can feel the experience is going to be top notch. And I am beyond impressed with Audi Hawthorne. From the moment you walk in to this new facility, you can feel the experience is going to be top notch. And it was! The sales team is knowledgeable, friendly and not looking to haggle you. Not once did I feel "sleezy sales guy" from anyone at Audi Hawthorne. They were transparent, upfront and ready to answer any questions I had. Aniello and Jordan made my buying experience very pleasant. Chris, Technology Specialist, gave me a thorough walk-through of all the features of my new Q3 and took the time to ensure all my questions were answered. I would highly recommend purchasing a new car from Audi Hawthorne. You won't be disappointed. And, I absolutely LOVE, LOVE, LOVE my new car! They even put a bow on it for me :) More
Excellent service, friendly atmosphere & true professionals! The people at Audi Hawthorne made my first car buying experience one to definitely remember! The staff (Sebastian, Jordan & Chris) helped to make this The people at Audi Hawthorne made my first car buying experience one to definitely remember! The staff (Sebastian, Jordan & Chris) helped to make this a memorable experience. I highly recommend to all & looking forward to my second car purchase at Audi Hawthorne! More