Audi Hawthorne

Outstanding automobile purchase experienc The dealership was as professional as they come with no pressure and highly informed, passionate auto enthusiasts. Rafael Rosario went beyond the xtra The dealership was as professional as they come with no pressure and highly informed, passionate auto enthusiasts. Rafael Rosario went beyond the xtra mile to make this a top automotive research experience. While his specialty is the Audi Sport division, his knowledge of automobiles from both a practical and sport driving experience was invaluable in helping me decide what route to take in my own circumstance. He receives top marks from this sport driving enthusiast. All subsequent details from purchase to delivery to prep to a tech tour of the car to the final sale were first class. Introducing me to the shop foreman and automobile detailing crew was a great finishing touch. I look forward to maintaining a long association with Audi of Hawthorne. More

Q3 purchase I purchased a 2016 A3 in January. The experience with Audi Hawthorne was so seamless that I went straight there after that car was totaled in an unfo I purchased a 2016 A3 in January. The experience with Audi Hawthorne was so seamless that I went straight there after that car was totaled in an unfortunate accident. They helped get me in to another Audi in no time. I’ve never had a better experience with a car dealership! More

Audi Connect The dealership is very good. Audi Connect tech service is unhelpful and lack the knowledge and professionalism to solve a problem . The worst experie The dealership is very good. Audi Connect tech service is unhelpful and lack the knowledge and professionalism to solve a problem . The worst experience I have had. I had to solve the issues myself. I dealt with an incompetent technician and spent at least two hours on the phone and ended up with a worse connection than when I started. More

Audi A4 Purchase As soon as I entered the Audi Hawthorne Dealership I was welcomed with Sebastian’s hand shake and knowledge on all the vehicles that were currently on As soon as I entered the Audi Hawthorne Dealership I was welcomed with Sebastian’s hand shake and knowledge on all the vehicles that were currently on the show room floor. He personally pulled the vehicles out of the show room, was knowledgeable about all technology and mechanics of each vehicle I test drove and did it all with a smile. I thought I was receiving sales service from a manager due to how professional he was on the sales process of my Audi A4. If I could give Sebastian a 6 out of 5 Stars review I would. The sales manager Percy also went above and beyond to ensure I walked out of the dealership with a great deal and vehicle. Audi Hawthorne is the best dealership I have yet to experience so thank you guys! More

Audi Q5 purchase It was great to work with Luis, Kurt and Rafael at Audi Hawthorne. They put a compelling and attractive financing package to assist in the closing of It was great to work with Luis, Kurt and Rafael at Audi Hawthorne. They put a compelling and attractive financing package to assist in the closing of our purchase of a 2019 Audi Q5. Rafael and Kurt in particular were extremely helpful in guiding me through the process and insuring I paid a fair purchase price. Luis was helpful in the process of getting us accustomed to the new vehicle. I highly recommend these professionals to anyone looking to drive an Audi. More

Very good experience Very easy and very friendly staff makes for very happy customer! Everyone went out of their way to make sure that I had everything that I wanted. Very easy and very friendly staff makes for very happy customer! Everyone went out of their way to make sure that I had everything that I wanted. More

Excellent Experience Being first time Audi purchasers we were hoping for a pleasant overall experience and were not disappointed. From our test drive to the date of delive Being first time Audi purchasers we were hoping for a pleasant overall experience and were not disappointed. From our test drive to the date of delivery, we experienced a very professional and knowledgeable group from Audi Hawthorne. Luis was extremely thorough in explaining all the aspects of the vehicle. He took the time to go over everything and made the whole process a delight. Sammy was very accommodating and knowledgeable, and Percy, Kurt, and Marty were all very professional and helpful throughout. More

easy to do business You get what you pay for, you get your questions answered, professional in every way. What else could you want in a car dealer, roses? You get what you pay for, you get your questions answered, professional in every way. What else could you want in a car dealer, roses? More

Helpful and knowledgeable Audi Hawthorne is a terrific dealership. Luis did a thorough job of explaining the tech features of my A4. When I couldn’t figure how to program the g Audi Hawthorne is a terrific dealership. Luis did a thorough job of explaining the tech features of my A4. When I couldn’t figure how to program the garage door opener, he actually drove to my house and did it himself. More

Best Car Purchase Experience Our recent purchase of an Audi A6 (2019) was a wonderful experience. Most individuals dread the process of purchasing or leasing a car as it entails Our recent purchase of an Audi A6 (2019) was a wonderful experience. Most individuals dread the process of purchasing or leasing a car as it entails the great unknown - meaning the average consumer knows very little about the vehicle, its mechanics and operating. My family had been purchasing Toyotas from 1998 through 2016 - all from one dealership. However, advances in vehicle technology and our own personal needs for a car to provide have changed over the years. This past winter was the straw that broke the camel’s back. I was stuck driving home from the Bronx during that infamous winter storm last November. It took 6 hours to do what is normally a 30 minute drive. I found my salvation driving up the Saw Mill River Parkway behind an Audi Q5. That car hugged the road and consequently made my drive behind it easier. Unfortunately the Audi Q5 exited the parkway before my exit. I made the rest of the harrowing trip safely and managed after four attempts to climb our driveway to be home safe and sound. The first words that I told my wife was that our next car was going to be an all wheel drive. Our Toyota dealership made several attempts to persuade me to stay with them, but they could not offer me a car (versus SUV) with AWD. My wife has mobility issues and has difficulty getting in and out of SUV vehicles. While our daughter was visiting she suggested that we visit several dealerships to see what our options were. Our first stop was Audi Hawthorne. Lindsay Wolff took very good care of us and was a plethora of information regarding the Audi vehicles. His manner was friendly and knowledgeable. When we found out that Audi cars are all wheel drive we were sold. We had two basic needs for the car we were purchasing - AWD and great trunk space. The A6 fit the need. We eventually bought an A6 from Lindsay. In addition to Audi Hawthorne we investigated other Audi Dealerships (Eastchester, Mohegan Lake, Rockland and Connecticut). At our daughter’s urging we visited a Subaru dealership. We found that Audi Hawthorne was the place to buy. I own the car a week now and I do not have any doubts about the decision we made. Since purchasing the car; Lindsay and Luis have reached out to us to determine our satisfaction with the vehicle, the dealership and if we required any assistance. We will be taking advantage of Luis’ expertise to have a deeper understanding of all the features that the A6 offers. These are all reassuring indicators that we made the correct decision. Additionally, Nick Belli was a great additional support for our decision to go with Audi Hawthorne. Overall, the purchase of this vehicle was extremely positive experience and will open the doors for recommendations and future purchases. More