Audi Hawthorne
Hawthorne, NY
By Type
279 Reviews of Audi Hawthorne
quick and easy Everything was very easy and Luis, the delivery specialist followed up a few days after I left the dealership to make sure I didn't have any additiona Everything was very easy and Luis, the delivery specialist followed up a few days after I left the dealership to make sure I didn't have any additional technical questions, which I did. I made a follow up appointment and he answered everything along with having another team fix some scratches on my console. Thanks!! More
Outstanding automobile purchase experienc The dealership was as professional as they come with no pressure and highly informed, passionate auto enthusiasts. Rafael Rosario went beyond the xtra The dealership was as professional as they come with no pressure and highly informed, passionate auto enthusiasts. Rafael Rosario went beyond the xtra mile to make this a top automotive research experience. While his specialty is the Audi Sport division, his knowledge of automobiles from both a practical and sport driving experience was invaluable in helping me decide what route to take in my own circumstance. He receives top marks from this sport driving enthusiast. All subsequent details from purchase to delivery to prep to a tech tour of the car to the final sale were first class. Introducing me to the shop foreman and automobile detailing crew was a great finishing touch. I look forward to maintaining a long association with Audi of Hawthorne. More
Q3 purchase I purchased a 2016 A3 in January. The experience with Audi Hawthorne was so seamless that I went straight there after that car was totaled in an unfo I purchased a 2016 A3 in January. The experience with Audi Hawthorne was so seamless that I went straight there after that car was totaled in an unfortunate accident. They helped get me in to another Audi in no time. I’ve never had a better experience with a car dealership! More
Audi Connect The dealership is very good. Audi Connect tech service is unhelpful and lack the knowledge and professionalism to solve a problem . The worst experie The dealership is very good. Audi Connect tech service is unhelpful and lack the knowledge and professionalism to solve a problem . The worst experience I have had. I had to solve the issues myself. I dealt with an incompetent technician and spent at least two hours on the phone and ended up with a worse connection than when I started. More
Audi A4 Purchase As soon as I entered the Audi Hawthorne Dealership I was welcomed with Sebastian’s hand shake and knowledge on all the vehicles that were currently on As soon as I entered the Audi Hawthorne Dealership I was welcomed with Sebastian’s hand shake and knowledge on all the vehicles that were currently on the show room floor. He personally pulled the vehicles out of the show room, was knowledgeable about all technology and mechanics of each vehicle I test drove and did it all with a smile. I thought I was receiving sales service from a manager due to how professional he was on the sales process of my Audi A4. If I could give Sebastian a 6 out of 5 Stars review I would. The sales manager Percy also went above and beyond to ensure I walked out of the dealership with a great deal and vehicle. Audi Hawthorne is the best dealership I have yet to experience so thank you guys! More
Audi Q5 purchase It was great to work with Luis, Kurt and Rafael at Audi Hawthorne. They put a compelling and attractive financing package to assist in the closing of It was great to work with Luis, Kurt and Rafael at Audi Hawthorne. They put a compelling and attractive financing package to assist in the closing of our purchase of a 2019 Audi Q5. Rafael and Kurt in particular were extremely helpful in guiding me through the process and insuring I paid a fair purchase price. Luis was helpful in the process of getting us accustomed to the new vehicle. I highly recommend these professionals to anyone looking to drive an Audi. More
Very good experience Very easy and very friendly staff makes for very happy customer! Everyone went out of their way to make sure that I had everything that I wanted. Very easy and very friendly staff makes for very happy customer! Everyone went out of their way to make sure that I had everything that I wanted. More
Excellent Experience Being first time Audi purchasers we were hoping for a pleasant overall experience and were not disappointed. From our test drive to the date of delive Being first time Audi purchasers we were hoping for a pleasant overall experience and were not disappointed. From our test drive to the date of delivery, we experienced a very professional and knowledgeable group from Audi Hawthorne. Luis was extremely thorough in explaining all the aspects of the vehicle. He took the time to go over everything and made the whole process a delight. Sammy was very accommodating and knowledgeable, and Percy, Kurt, and Marty were all very professional and helpful throughout. More
easy to do business You get what you pay for, you get your questions answered, professional in every way. What else could you want in a car dealer, roses? You get what you pay for, you get your questions answered, professional in every way. What else could you want in a car dealer, roses? More
Helpful and knowledgeable Audi Hawthorne is a terrific dealership. Luis did a thorough job of explaining the tech features of my A4. When I couldn’t figure how to program the g Audi Hawthorne is a terrific dealership. Luis did a thorough job of explaining the tech features of my A4. When I couldn’t figure how to program the garage door opener, he actually drove to my house and did it himself. More