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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,799 Reviews
Call Service Center (954) 509-8960

1,799 Reviews of Audi Coral Springs - Service Center

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June 06, 2024

Giancarlo was professional and courteous. I enjoyed the video sent by tech examiner of my vehicle. Thank you. More

by YASENCIO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Audi Coral Springs responded

We appreciate your kind feedback, Yasencio!

June 05, 2024

Steve Meyer continues to be the best thing about Coral Springs Audi! He’s the best service manager I’ve ever met! More

by michaelcernech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Audi Coral Springs responded

We appreciate your kind feedback, Michael!

June 04, 2024

Giancarlo is terrific! He always looks out for me. The service is done correctly and on time. More

by Arttwodee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Audi Coral Springs responded

We appreciate your thoughtful feedback, Art!

June 01, 2024

This is our second Q5 and not our last! Prompt service, explanations and care always! More

by DANIELMCELLIN8402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Audi Coral Springs responded

We appreciate your five-star review, Daniel!

May 29, 2024

It was simple to make a service appointment. And they promptly completed the work. Unfortunately, they did not let us know the vehicle was ready for puck up until we reached out. And they did no More

by Macbjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 29, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

May 26, 2024

Service addressed the problem but the cost of labor was very high. Waiting time wAS AS i WAS TOLD More

by JOEL.SHAPIRO0
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us, Joel! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

May 26, 2024

Expertise in all areas. Answered all questions only did what was needed. Didn’t try to sell anything extra More

by JILL1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Stoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Deloian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Venegas
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May 28, 2024 -

Audi Coral Springs responded

Thank you for this kind review, Jill!

May 22, 2024

I bought a car and it has hidden damages. big problems. Minicooper 2019. Irresponsable dealer Terrible!! More

by rosaserfaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luan Nuriu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Audi Coral Springs responded

We thank you for the feedback, Rosa! The turbocharger failed a few weeks after purchase of the vehicle. There was no way to foresee this happening. Fortunately, you purchased your vehicle from Audi Coral Springs and your vehicle was covered by our comprehensive 60-day or 3,000-mile warranty. We were able to have your vehicle repaired at no cost to you and because of the fantastic coverage we provided we covered the repair cost of $12,598.84!

May 21, 2024

Aj, did a great job of getting me in and out quickly. I would use Audi CS again. More

by rwindesheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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May 22, 2024 -

Audi Coral Springs responded

Thank you for this positive feedback, R!

May 21, 2024

Wade Higgins and Al provided attentive and excellent service. The process was seamless. Looking forward to the next time. More

by pleys8027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Higgins
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May 22, 2024 -

Audi Coral Springs responded

We appreciate your kind review, P!

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