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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,874 Reviews

1,874 Reviews of Audi Coral Springs - Service Center

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May 14, 2025

Professional and courteous with good communication via text and email taking care of all the needs of my vehicle More

by docmaklan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
May 12, 2025

This is the second Audi E-Tron purchase with Troy Alley. He makes purchasing a vehicle pain-free! He is friendly and knowledgeable about the cars. I highly recommend Coral Springs Audi! More

by RJTCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Alley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Audi Coral Springs responded

Thank you for this outstanding review!

May 10, 2025

Connor was very professional, Friendly and helpful. He listened and addressed my concerns in addition he made recommendations on service I was due for. More

by ALCARPIO76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor McDonald
May 12, 2025 -

Audi Coral Springs responded

Thank you for your kind feedback and review!

May 05, 2025

Connor was amazing! We will ask to be assisted by him again! Thank you Connor for your assistance More

by ALESSANDRAABIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
May 05, 2025 -

Audi Coral Springs responded

Thank you for this generous review!

May 03, 2025

This Service Department is running a scam. I was charged over $1,000, $525 for labor and $350 for a part. I can get this genuine Audi part at an Auto Parts store for $132 and can install the p More

by mcdonaldboca2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
May 03, 2025

Alia took great care of us, this was the best service we have had at Audi Coral Springs. Her communication, responsiveness and follow up were top notch! We communicated via phone and email -all concerns wer More

by ZEIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alia Galinis
May 05, 2025 -

Audi Coral Springs responded

Thank you for this amazing review!

May 03, 2025

Steven worked with me to get a few problems solved. He went above and beyond to make me satisfied More

by MSHATSKY5867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Audi Coral Springs responded

Thank you so much for this excellent review!

May 03, 2025

Service was excellent kept me updated and was out of there on a timely basis More

by JKAPLAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 05, 2025 -

Audi Coral Springs responded

Thank you for this 5-star review!

April 29, 2025

Avoid Audi Coral Springs at all costs, especially their service department. After three separate chances, this dealership does not care about its customers. The service manager, Steven Meyer, was combative More

by iamlarry
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Audi Coral Springs responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and that we did not meet your expectations. Providing respectful, transparent service is something we take seriously, and we regret that this was not reflected during your visits. Your comments about our staff and pricing have been noted and will be addressed internally to ensure accountability and improvement. If you're open to it, we’d appreciate the opportunity to discuss this further and make things right — please feel free to reach out to us directly anytime. We value your feedback and hope to regain your trust in the future.

Apr 30, 2025 -

iamlarry responded

Thank you for the response, but let’s be honest, this feels like a copy-paste reply, not a genuine attempt to take accountability. My experience with Audi Coral Springs went way beyond disappointing. It was repeatedly awful over several visits. The service manager, Steven Meyer, did not handle the situation with professionalism or composure. Instead of diffusing the problem, he made it worse, not someone who should be leading a customer-facing department. To anyone reading this: Go elsewhere. Don’t be fooled by convenience or scripted apologies. There are other Audi dealerships that are more honest, better priced, and actually care about their customers.

April 26, 2025

Tried to sell me tires when they were not needed. Green and yellow not red. More

by TRIZEE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 29, 2025 -

Audi Coral Springs responded

We appreciate your feedback!

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