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Audi Clarksburg

Clarksburg, WV

4.8
137 Reviews

1 Stoneybrook Rd

Clarksburg, WV

26301

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137 Reviews of Audi Clarksburg

March 05, 2021

Audi Q5 2009 belongs to my wife. She loves this car. It only has 27,000 miles in it. Service at the Clarksburg dealership is excellent. Car wash would be nice too More

by coonleyjoyce1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 10, 2021 -

Audi Clarksburg responded

A 2009 with 27,000 miles! Wow! We are thankful for the faith that you placed in us and look forward to taking care of all of your automotive needs.

February 20, 2021

The entire sales team, Austin, Chris, and Greg were fantastic to work with. We were able to get the deal we needed through email and by the time we got to the dealership all of the paperwork and car w More

by Autobahnfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chris Greg
Feb 26, 2021 -

Audi Clarksburg responded

Thank you for your purchase. The entire staff is glad to hear that you found the sales experience enjoyable. More importantly, congratulations on your new Audi. We look forward to maintaining it for you.

February 15, 2021

This dealership is very hands on and family oriented atmosphere. Professional and fair. There is a little to be desired by those who answer the phones. They are rude at times and unsympathetic to your p More

by benjamin.f.cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike.
Feb 26, 2021 -

Audi Clarksburg responded

We appreciate your continued loyalty Benjamin. We do have a call center that answers all initial calls and then forwards the calls to the appropriate department or individual in the dealership. In the future you can simply ask for or enter Extension 1919 and your call will immediately come into our dealerships service department. I hope that helps! Thank you again Benjamin and our staff looks forward to seeing you soon.

January 15, 2021

DEAL , SALE WAS GOOD TREATED VERY POORLY WHEN WE WENT TO PICK UP THE CAR SAD JUST SAD LEFT MY DAUGHTER AND WIFE STANDING OUT IN THE COLD More

by rburke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHRIS
Jan 20, 2021 -

Audi Clarksburg responded

Thank you for letting us know that your experience did not meet our standards. I would like the opportunity to discuss with you at your convenience. You can reach me directly at: GM@VWAUDIWV.COM. Thank you.

December 15, 2020

We love our new Audi from these guys!I really can’t say We love our new Audi from these guys! I really can’t say enough what a great job the whole staff did for us. Chauncey was a pleasure to deal with. Th More

by LisaLisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauncey Shield
Dec 27, 2020 -

Audi Clarksburg responded

We appreciate you! Congratulations on your new Q3. We are certain that you will love it. We look forward to helping care for it.

December 11, 2020

Real good service department.They do the work Audi need Real good service department. They do the work Audi need and do it very good. I don’t take to local garages here. They no how to work on the older G More

by Federinco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Dec 27, 2020 -

Audi Clarksburg responded

Thank you for the great review Federinco. We look forward to seeing you soon.

December 10, 2020

I’ve had my A6 here several times now and have been pleased with the attentive manner that they have taken care of my car. The work has been good and seems to be priced fairly. I like the extras that More

by Beverly Burge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Swane
Dec 27, 2020 -

Audi Clarksburg responded

It is our pleasure Beverly. Thank you for your loyalty to our dealership and we look forward to continuing to care for your Audi.

December 02, 2020

Our salesperson Ray was great to deal with. He was patient and answered all of our questions quickly and without any pressure. The sales manager Chris was great too. We truly felt like they wanted to More

by My3dogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris. Ray Thompson
November 25, 2020

I liked my buying experience at this dealership. My salesman, Chauncey, was excellent. Chris the sales manager was super as well. No pressure on me to buy which I greatly appreciated. I truly felt they More

by John V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey, Chris, and the finance guy (he was great too)
Dec 01, 2020 -

Audi Clarksburg responded

That is great to hear John. We appreciate the opportunity and trust you placed in us to make your experience smooth and stress free. We look forward to caring for Audi. Thank You!

November 18, 2020

The service folks have been outstanding to work with. I’ve had my Audi’s worked on at several Audi dealerships over the years as I travel often. I have found this dealer to be the best fit for me. They More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Swain
Nov 20, 2020 -

Audi Clarksburg responded

We are really happy to have you as a customer Kevin. Thank you for the opportunity and we look forward to caring for your vehicle.