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Audi Clarksburg

Clarksburg, WV

4.8
141 Reviews

1 Stoneybrook Rd

Clarksburg, WV

26301

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141 Reviews of Audi Clarksburg

June 17, 2021

Mike has been extremely helpful in getting my Audi worked on. He is pleasant to deal with and has on numerous occasions made arrangements to deliver my car back to me. That has made it very convenient to g More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 25, 2021

I have been up and down the east coast for the pest several decades and have serviced my Audi’s at many different dealerships. I was worried when I pulled into this one. The place is kind of in disrep More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Paine
May 27, 2021 -

Audi Clarksburg responded

Thank you for the vote of confidence Dan. Our staff is always striving to offer the highest level of service possible. We look forward to seeing your vehicle back next time you are ready for scheduled maintainance.

May 20, 2021

A couple things about this Audi dealership:The building A couple things about this Audi dealership: The building is really old and really needs a lot of work. If you can overlook that you will find a gem More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 27, 2021 -

Audi Clarksburg responded

Thank you for your trust Frank. We are moving to a brand new, state of the art, facility very soon. Summer of 2021 we will be at 730 Lodgeville Road, Bridgeport WV. We are super excited and know that you will find our new dealership surpasses your standards. We look forward to seeing you there!

March 05, 2021

I think the service is good and fair. I wish there was loaner car available. Having a loaner would be so helpful.. Thanks you. Bruce More

by bkolsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook
Mar 10, 2021 -

Audi Clarksburg responded

Thank you for the feedback Bruce. We work with a limited number of loaners per day and they often fill up quickly. We will absolutely look to grow our loaner fleet to ensure that does not happen again. We appreciate your loyalty very much.

March 05, 2021

Audi Q5 2009 belongs to my wife. She loves this car. It only has 27,000 miles in it. Service at the Clarksburg dealership is excellent. Car wash would be nice too More

by coonleyjoyce1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 10, 2021 -

Audi Clarksburg responded

A 2009 with 27,000 miles! Wow! We are thankful for the faith that you placed in us and look forward to taking care of all of your automotive needs.

February 20, 2021

The entire sales team, Austin, Chris, and Greg were fantastic to work with. We were able to get the deal we needed through email and by the time we got to the dealership all of the paperwork and car w More

by Autobahnfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chris Greg
Feb 26, 2021 -

Audi Clarksburg responded

Thank you for your purchase. The entire staff is glad to hear that you found the sales experience enjoyable. More importantly, congratulations on your new Audi. We look forward to maintaining it for you.

February 15, 2021

This dealership is very hands on and family oriented atmosphere. Professional and fair. There is a little to be desired by those who answer the phones. They are rude at times and unsympathetic to your p More

by benjamin.f.cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike.
Feb 26, 2021 -

Audi Clarksburg responded

We appreciate your continued loyalty Benjamin. We do have a call center that answers all initial calls and then forwards the calls to the appropriate department or individual in the dealership. In the future you can simply ask for or enter Extension 1919 and your call will immediately come into our dealerships service department. I hope that helps! Thank you again Benjamin and our staff looks forward to seeing you soon.

January 15, 2021

DEAL , SALE WAS GOOD TREATED VERY POORLY WHEN WE WENT TO PICK UP THE CAR SAD JUST SAD LEFT MY DAUGHTER AND WIFE STANDING OUT IN THE COLD More

by rburke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHRIS
Jan 20, 2021 -

Audi Clarksburg responded

Thank you for letting us know that your experience did not meet our standards. I would like the opportunity to discuss with you at your convenience. You can reach me directly at: GM@VWAUDIWV.COM. Thank you.

December 15, 2020

We love our new Audi from these guys!I really can’t say We love our new Audi from these guys! I really can’t say enough what a great job the whole staff did for us. Chauncey was a pleasure to deal with. Th More

by LisaLisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauncey Shield
Dec 27, 2020 -

Audi Clarksburg responded

We appreciate you! Congratulations on your new Q3. We are certain that you will love it. We look forward to helping care for it.

December 11, 2020

Real good service department.They do the work Audi need Real good service department. They do the work Audi need and do it very good. I don’t take to local garages here. They no how to work on the older G More

by Federinco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Dec 27, 2020 -

Audi Clarksburg responded

Thank you for the great review Federinco. We look forward to seeing you soon.

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