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Audi Clarksburg

Clarksburg, WV

4.8
137 Reviews

1 Stoneybrook Rd

Clarksburg, WV

26301

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137 Reviews of Audi Clarksburg

August 26, 2021

The dealership is very impressive. The waiting lounge is The dealership is very impressive. The waiting lounge is set up nicely with plenty of space and internet ports throughout. The snack bar is nice ad More

by Look4straz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy
Sep 09, 2021 -

Audi Clarksburg responded

Thank you for giving us the opportunity to care for your vehicle. It is a privilege that we appreciate. We look forward to seeing you back here soon.

August 20, 2021

From the the walk around to the wright up at the service counter Katy was very through. I will let others know about what service they can expect. I will recommend this level of service More

by audiman05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike,Katy,Joe, From the right up to the completion all were very helpful, I will be back
Aug 25, 2021 -

Audi Clarksburg responded

Thank you for the opportunity to service your vehicle. We appreciate it and we appreciate you.

August 06, 2021

Dealership staff was very friendly and knowledgeable. Answered all my concerns More

by Tbone015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie?
Aug 25, 2021 -

Audi Clarksburg responded

Thank you for giving us the opportunity! We appreciate it and look forward to helping to care for your vehicle in the future.

August 03, 2021

Took awhile for back ordered parts but the service manager Mike Swain along with Craig and Austin were helpful, prompt and kind. I bought a new S5 and these guys really did care about service after t More

by chuckb82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Swain, Craig Chipps, Austin Feronti
Aug 25, 2021 -

Audi Clarksburg responded

We appreciate your understanding on supply chain current issues Chuck. You have a beautiful Audi and it looks best with YOU driving it! Thank you for the opportunity to be your Audi dealership.

July 27, 2021

Personnel were very courteous and the new facility is very impressive. The salesman was very well informed and helped set up my telephone connection. I am looking forward to a great relationship down t More

by lewing55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Thompson, Craig Chipps
Aug 13, 2021 -

Audi Clarksburg responded

We appreciate the opportunity you gave us and look forward to earning your continued support. Thank you!

June 26, 2021

They did a great job with service.Mike was very patient They did a great job with service. Mike was very patient and answered all of my questions before I just paid a bunch of money. The techs did real go More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 14, 2021 -

Audi Clarksburg responded

Thank you Steph! We appreciate the great review and look forward to providing you with top notch service.

June 17, 2021

Mike has been extremely helpful in getting my Audi worked on. He is pleasant to deal with and has on numerous occasions made arrangements to deliver my car back to me. That has made it very convenient to g More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 25, 2021

I have been up and down the east coast for the pest several decades and have serviced my Audi’s at many different dealerships. I was worried when I pulled into this one. The place is kind of in disrep More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Paine
May 27, 2021 -

Audi Clarksburg responded

Thank you for the vote of confidence Dan. Our staff is always striving to offer the highest level of service possible. We look forward to seeing your vehicle back next time you are ready for scheduled maintainance.

May 20, 2021

A couple things about this Audi dealership:The building A couple things about this Audi dealership: The building is really old and really needs a lot of work. If you can overlook that you will find a gem More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 27, 2021 -

Audi Clarksburg responded

Thank you for your trust Frank. We are moving to a brand new, state of the art, facility very soon. Summer of 2021 we will be at 730 Lodgeville Road, Bridgeport WV. We are super excited and know that you will find our new dealership surpasses your standards. We look forward to seeing you there!

March 05, 2021

I think the service is good and fair. I wish there was loaner car available. Having a loaner would be so helpful.. Thanks you. Bruce More

by bkolsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook
Mar 10, 2021 -

Audi Clarksburg responded

Thank you for the feedback Bruce. We work with a limited number of loaners per day and they often fill up quickly. We will absolutely look to grow our loaner fleet to ensure that does not happen again. We appreciate your loyalty very much.

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