Audi Clarksburg

I’ve had my A6 here several times now and have been pleased with the attentive manner that they have taken care of my car. The work has been good and seems to be priced fairly. I like the extras that pleased with the attentive manner that they have taken care of my car. The work has been good and seems to be priced fairly. I like the extras that I get here that I haven’t had at other dealerships. They have detailed my car each time I have had it in and they have picked it up at my job and brought it back to me. Those are the extras that make a difference to me. It shows that they are willing to go the extra mile for me. More

I liked my buying experience at this dealership. My salesman, Chauncey, was excellent. Chris the sales manager was super as well. No pressure on me to buy which I greatly appreciated. I truly felt they salesman, Chauncey, was excellent. Chris the sales manager was super as well. No pressure on me to buy which I greatly appreciated. I truly felt they were fair and honest. And yes, I would buy again from them. More

The service folks have been outstanding to work with. I’ve had my Audi’s worked on at several Audi dealerships over the years as I travel often. I have found this dealer to be the best fit for me. They I’ve had my Audi’s worked on at several Audi dealerships over the years as I travel often. I have found this dealer to be the best fit for me. They have technicians that have a good basis of knowledge about older Audi’s and they have had me in and out and fixed properly each time. The pricing seems in line with what I have paid elsewhere but the work has been great. More

Done in a timely manner. Even washed my car!Great service. Love Katie. One light bulb costing $216 is ridiculous though. However the service dept could fix same day I took car in. service. Love Katie. One light bulb costing $216 is ridiculous though. However the service dept could fix same day I took car in. More

We are appreciative of the great service we got from Raymond Thompson. He was patient with us while we chose the best Q5 for us. He did a great job showing us the options and the differences. Raymond Thompson. He was patient with us while we chose the best Q5 for us. He did a great job showing us the options and the differences. More

What started as a lukewarm visit to Clarksburg Audi has resulted in an excellent experience. I had my A5 in for a quick service that went fine but one of the technicians had left a little grease on my resulted in an excellent experience. I had my A5 in for a quick service that went fine but one of the technicians had left a little grease on my dashboard. I mentioned it in a survey I got and wound up talking to the GM or owner I’m not sure, John Payack. Anyhow, John went above and beyond my expectations to make sure I am a happy customer. Not only did they retrieve the vehicle and clean it but he also filled with gas and offered me a refund on the service. I did not take that as I didn’t think it was a big deal. But I was impressed wit his level of care to take care of a small problem. It meant a lot to me to have a business care about my experience and I will be sure to share it. More

My third lease from this dealership. Keep returning because of the care and attention I receive from the personnel when buying and serving my vehicle because of the care and attention I receive from the personnel when buying and serving my vehicle More

Service was completed in a timely manner. Customer service was friendly and knowledgeable about service. The waiting area is clean and comfortable as well. The service was friendly and knowledgeable about service. The waiting area is clean and comfortable as well. The More

My recall service went perfectly. I actually didn’t know I had an open recall but they notified me via email. It was very easy to schedule online. I booked a loaner car through them and they had the recall I had an open recall but they notified me via email. It was very easy to schedule online. I booked a loaner car through them and they had the recall along with a few other items done quickly. Katie, the service woman, was polite and handled our transaction efficiently. This was our first time back here in several years but I am very comfortable with continuing to go here. More