Audi Calabasas

Very good experience with the service dept. Rafael, our service adviser, clearly explained our options(battery replacement), quoted a price in line with our expectations and performed the servi Rafael, our service adviser, clearly explained our options(battery replacement), quoted a price in line with our expectations and performed the service in time as promised. We’ve been using this dealership for a while, but Rafael was super accommodating and helpful. More

OUTSTANDING Customer Service! ! Great Energy environment! Rafael and the Entire Service Team are Amazing! Thank you Audi of Calabasas ! Great Energy environment! Rafael and the Entire Service Team are Amazing! Thank you Audi of Calabasas More

Audi Calabasas gets it! They understand what customer service is all about! Rafael is knowledgeable and helpful. Do yourself a favor and give them a try the next time your A They understand what customer service is all about! Rafael is knowledgeable and helpful. Do yourself a favor and give them a try the next time your Audi needs servicing, you won’t regret it! More

Excelente service from Andrew! I got everything I went in for and a car wash they even fixed the little phone charger plug in I got everything I went in for and a car wash they even fixed the little phone charger plug in More

My experience with the service department was mostly good. Lindsey was professional and helpful. I was not very happy that my car did not have a car wash after service...second time. good. Lindsey was professional and helpful. I was not very happy that my car did not have a car wash after service...second time. More

Rafael in the service department is a great employee for this dealership. I will definitely have my car serviced here again. Thank you so much for your great customer service!! this dealership. I will definitely have my car serviced here again. Thank you so much for your great customer service!! More

I had a great experience with them in sales and service department, very efficient and helpful department, very efficient and helpful More

Sold them my Audi Q5 at the end of my lease. With used cars so valuable, we agreed they would pay me $5k. Kamy handled the transaction. I was told to expect a check from their business office i With used cars so valuable, we agreed they would pay me $5k. Kamy handled the transaction. I was told to expect a check from their business office in about 12 days. A month later, still no check. I called Kamy and he told me he’d call me back in about 15 minutes as he was on another call. An hour later, no call, so I drove over to the dealership. Not getting the check when promised bothered me, but Kamy not returning my call really got me angry. After speaking with a couple of other managers there, I should be getting my check within a few days. We’ll see By the way, I’ve purchased 3 cars from this dealership since 2016. Won’t be purchasing a car from them again More

Rafael Flores is a an asset to the service department of Audi Calabassas. He’s professional, knowledgeable and a super pleasant person. Audi Calabassas. He’s professional, knowledgeable and a super pleasant person. More

Cannot recommend this dealership enough. I’ve been a customer for years and they’ve always been top notch with their service whether its the service department or sales. Rafael from service department customer for years and they’ve always been top notch with their service whether its the service department or sales. Rafael from service department is amazing, he will always go above and beyond to make sure you are well taken care of. More