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Audi Brooklyn
Brooklyn, NY
360 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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360 Reviews of Audi Brooklyn
August 27, 2016
Took a deposit and sold my car to someone else This is the worst piece of trash dealership I have ever had the displeasure of dealing with. Expect to be passed around to persons who have no idea w This is the worst piece of trash dealership I have ever had the displeasure of dealing with. Expect to be passed around to persons who have no idea what they are doing, full voicemail, make promises they do not keep, and can't get a deal done to save their lives. Reported them to Audi USA. Must repeat, the single worst experience ever, and I have bought cars around the country. Audi should revoke their dealership license. They give Audi a bad name. Johnson is clueless, Nick went on vacation and never told me, Ali lied never called back and has full voicemail, Leo didn't take my call or call me back, Dennis has full voicemail and wouldn't speak to me, Jared lied and did not call back. Straight up scammers. Avoid at all costs. More
by CALawFL
Employees Worked With
Johnson, Nick, Ali, Leo, Dennis, Jared
August 11, 2016
Service department I was recently at Audi of Brooklyn service department I had a great experience everybody was very caring explaining exactly what the problem was and h I was recently at Audi of Brooklyn service department I had a great experience everybody was very caring explaining exactly what the problem was and how they were going to take care of it the service manager Steven Bylis was great came out to the waiting area to explain what was happening and how long it would be I would recommend Audi to everyone More
by JoeR
Employees Worked With
Steven Bylis
August 11, 2016
Service Visit I visited Audi of Brooklyn for a maintenance checkup and service. All the employees I dealt with were courteous, professional and knowledgable. I w I visited Audi of Brooklyn for a maintenance checkup and service. All the employees I dealt with were courteous, professional and knowledgable. I was able to have all my questions answered and my Q5 is running smoothly. Mr. Steve Bylis, Service Manager, runs the department very efficiently. It was a very good experience. More
by Maur323
Employees Worked With
Steve Bylis
August 05, 2016
Maintenance Great Great. Experience. Appt was for 1pm. Arrived approx 12.40pm. Took Car Immediately & Started to work on it. Less than 90 minutes later car wS Ret Great Great. Experience. Appt was for 1pm. Arrived approx 12.40pm. Took Car Immediately & Started to work on it. Less than 90 minutes later car wS Returned Spotless I might Add. Great EXPERIENCE More
by Cool Breeze
Employees Worked With
Henry Fink. Nothing but a GENTLEMAN. Also Extremely DILIGENT WORKER.!!!!
July 27, 2016
Rami was the best!!!! This likely was the easiest least Rami may of ever encountered as I knew exactly what I wanted but if it wasn't for Rami's easy going attitude, profes This likely was the easiest least Rami may of ever encountered as I knew exactly what I wanted but if it wasn't for Rami's easy going attitude, professionalism and great communication skills, this deal would've never happened. Rami was simply awesome from going over the terms of my lease, to making time for me even on very busy days such as one Sunday that I showed up unexpectedly. What more can I say than to say that without Rami being there, I hesitate to think what my experience could've been. Thanks so much Rami!!! More
by mikefj2004
Employees Worked With
Rami
July 19, 2016
Wasted my time Besides the fact the dealership is very nicely built, they epitomize the stereotype of a car salesperson. They had told me anything just to get me int Besides the fact the dealership is very nicely built, they epitomize the stereotype of a car salesperson. They had told me anything just to get me into the dealership, only to find out what they told me was a lie. I didn't appreciate that i had to drive in over an hour and a half to be told that they deal they represented over the phone and email was impossible. I knew it was too good to be true, but the sales person assured me it was for real. LIES! they lost me as a customer as this was supposed to be my third Audi. SHAME! More
by camilletti.it
Employees Worked With
Nick Hernandez
June 06, 2016
BMW Crisis I purchased a vehicle from Audi Brooklyn Dealership not even a month ago. I had the car for two days, the sun roof on the car needed to be service a I purchased a vehicle from Audi Brooklyn Dealership not even a month ago. I had the car for two days, the sun roof on the car needed to be service and I was informed by time I pick the car up everything would be repaired. The day I purchased the vehicle the top was working and the next day, I decided to drop the top of the sun roof on the highway. The sun roof gets stuck, as I am driving. In addition to this, my vehicle has been serviced for about two weeks and I have been getting the running regarding my vehicle . I was given a loaner, that's not even no where near the BMW that I purchased! Lastly The manager Ali has been giving me the run around as well, stating he will fix this and fix that and nothing has been done. My vehicle has been in service longer than I actually had the car. This is definitely a small claims court issue, if this isn't resolved. Respectfully, Unsatisfied customer More
by unsatisfied customer
Employees Worked With
ALI
May 25, 2016
Worst service ever!!!!!!! These people are crooks and they don't care how they treat you. First off if you go there to do business don't expect to be in and out. They will make These people are crooks and they don't care how they treat you. First off if you go there to do business don't expect to be in and out. They will make you wait all day to have a two minute conversation that ends in no resolve. Zero respect for your time at all. They sold us a car and forgot to give us the key for the tires so when we found ourselves with 2 flat tires on a Sunday we couldn't take the car anywhere to get the tires changed our car had to be towed back to the dealer and 4 days later our car still is ready no loaner nothing. These people are horrible! More
by IndiQ5
Employees Worked With
Everest, Mustafa
May 17, 2016
Terrible Treatment My Son is turning 16 and we have been searching for an Audi A4. We found the perfect car listed on Audi Brooklyn website prices at $22,490. We drove My Son is turning 16 and we have been searching for an Audi A4. We found the perfect car listed on Audi Brooklyn website prices at $22,490. We drove 1 1/2 hours to go see the car and fell the love. Ronnie was very nice and asked what we would offer. I offered 21,000 he went to talk to his manager and came back and said the best they would take was $22,000. I told him we would like to write a check and he said that the $22,000 would only apply for credit but we could pay it off after 2 months. I filled out the paperwork and took my boys out for pizza. I called them later that day as we needed to head back to CT and Ronnie told me I had to drive back to get the numbers for the finance. Since I live 1 1/2 hours away I asked them to email the info to me. For three days and 4 four calls they still refuse to give me the information and I finally called today and just asked to buy the car for a check for the agreed $22,000. They now tell me the car would cost $23,000 to write a check which is more than listed on the website. Totally dishonest dealing!! Very disappointing for an authorized Audi dealer More
by Mike Manjos
Employees Worked With
Ronnie,Ali,Mark
May 06, 2016
Best purchasing experience ! Had a wonderful experience with Audi Brooklyn and my sales person Johnson Lin. The whole process was very smooth and understanding. There was not a si Had a wonderful experience with Audi Brooklyn and my sales person Johnson Lin. The whole process was very smooth and understanding. There was not a single moment where I felt left out. Purchased a brand new A3 and is extremely satisfied with it ! Thank you Audi Brooklyn! Highly recommended !! More
by Chen21anthony
Employees Worked With
Johnson Lin
