Audi Birmingham

Good experience with manager and sales staff. Got everything worked out prior to coming in and was in and out. Got everything worked out prior to coming in and was in and out. More

Went to the dealer to buy the car I have been looking for, David Guerzon helped me from start to finish with seamless transaction… drive 175 miles one way to pick the car up.. stayed with dealer maybe a for, David Guerzon helped me from start to finish with seamless transaction… drive 175 miles one way to pick the car up.. stayed with dealer maybe a hour and out the door with the car I have been search to get for months… no words can express how thankful I am to have a buying experience that wasn’t pushy and very welcoming to all concerns. More

Didn't take too long helps especially coming from another state. Also, thank you for picking me in a luxury suv! state. Also, thank you for picking me in a luxury suv! More

Dave was my Brand Specialist at Audi Birmingham, from whom I entered into a 42 month lease on a 2024 Audi S5 Coup. He was superb in every facet! Dave took a personal interest in me, and worked ver whom I entered into a 42 month lease on a 2024 Audi S5 Coup. He was superb in every facet! Dave took a personal interest in me, and worked very hard to arrive at terms which were satisfactory to me. Most of all, he demonstrated an impeccable degree of integrity throughout and after my buying experience. I would recommend Dave and Audi Birmingham to anyone I know! Charles Allen More

Outstanding customer service. The staff were extremely professional and they made the leasing process incredibly smooth. We were provided with assistance in getting the online se The staff were extremely professional and they made the leasing process incredibly smooth. We were provided with assistance in getting the online services in the car set up before we left the lot. Just an exceptional experience. More

Steve was my sales associate and he was wonderful! The whole experience was very easy and quick. The whole experience was very easy and quick. More

Nothing special about Audi Birmingham, they’re like any other business trying to make a sale! They were generous to work with! other business trying to make a sale! They were generous to work with! More

Shane did a great job showing us the available Q7s and he was very helpful during the purchasing process. The reason I did not give 5 stars is that, the process took too long. We were at the dealership for was very helpful during the purchasing process. The reason I did not give 5 stars is that, the process took too long. We were at the dealership for almost 5 hours. I believe the car cleaning/detailing delayed us for about an hour or more. This could have been done while we were talking with the finance department or listening to the different car care options. The lady in finance told us to tell/call them if we would give them any rating lower than 5 stars. I told Shane how displeased we were about the wait (he apologized and told the general manager). He general manager did not check on us or apologize. I over heard another sales person tell other clients he was giving them gas cars becuase they had to wait. I ask Shane if he thought the GM might like to give us gas cards too because we had to wait. Shane went to ask and said the GM said "We don't do that." He said he would put some gas in it at our maintance visit. The last two hours of our time there, I did not feel like a valued customer. I was excited and happy at the beginning of the experience but left the dealership disappointed and a little mad. More