Audi Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,680 reviews
Everyone we’ve interacted with in the sales and financing department has been helpful, responsive, and knowledgeable. department has been helpful, responsive, and knowledgeable. More
Our salesperson Gustavo Rodriguez was very professional, proactive, listened to my requests and acted promptly on resolving any of the issues of the negotiation process. I would recommend Gus to anyone that proactive, listened to my requests and acted promptly on resolving any of the issues of the negotiation process. I would recommend Gus to anyone that needs an Audi. More
The dealership does a good job. It’s a little laid-back, has a good inventory and was efficient in processing a discounted offer that I made. The only improvement to match my experi It’s a little laid-back, has a good inventory and was efficient in processing a discounted offer that I made. The only improvement to match my experience with my BMW dealer, they should offer some complementary sodas and snacks. Just water. 🙁 More
I like when people shoot you straight, are competent and make the process easy. I highly recommend you work with Jim. make the process easy. I highly recommend you work with Jim. More
Have not went to pick my car up yet but the guys were great talking with them on the phone. great talking with them on the phone. More
Wow, what an operation! Very impressed with every aspect and they really take care of you. Gus was by far the most professional, sincere, and persistent (while being soft Very impressed with every aspect and they really take care of you. Gus was by far the most professional, sincere, and persistent (while being soft spoken and polite) salesperson I dealt with As I spent two weeks looking on line. As a former salesperson I can appreciate his professionalism. More
Very disappointed with the way a family member was treated. Mechanical malfunction leaving her stranded 7 hours away from home. She was told there is not a fix until possibly later in the year but she treated. Mechanical malfunction leaving her stranded 7 hours away from home. She was told there is not a fix until possibly later in the year but she could "come pick it up". They would not even provide a loaner vehicle until the problem could be corrected. Pretty much said "your problem, not ours". This was a car purchased new in May 2026. More
Found the perfect SQ5 online at Audi Atlanta and the internet sale manager, Gus, had it prepped and ready for p/u within no time. Quick and easy purchase for a great price. Highly recommend internet sale manager, Gus, had it prepped and ready for p/u within no time. Quick and easy purchase for a great price. Highly recommend More
I purchased my Audi from Jim Ellis Audi, and I have to give credit where it's due—the sales team was excellent. The buying experience was smooth, professional, and enjoyable. Unfortunately, my experien give credit where it's due—the sales team was excellent. The buying experience was smooth, professional, and enjoyable. Unfortunately, my experience with the service department has been the complete opposite. I have been trying to get information about my warranty for four straight days and have been unable to get a response from anyone. My vehicle is approaching its four-year warranty expiration, so this is not a minor issue. Another disappointment is the loaner vehicle situation. During the sales process, loaner cars were presented as a benefit of owning the vehicle and servicing it there. In reality, loaners are nearly impossible to get. If they have any available at all, it seems like there may only be one, and I've never been able to secure one when needed. The contrast between the excellent sales experience and the poor service experience is frustrating. Audi owners expect a premium ownership experience, and the service department has fallen well short of that expectation. More
Bernardo is a true professional. Straight shooter- speaks directly to questions- no nonsense. Will continue to buy cars from him and Audi Atlanta for a long time to come. Also gave m Straight shooter- speaks directly to questions- no nonsense. Will continue to buy cars from him and Audi Atlanta for a long time to come. Also gave me a great deal- significantly better than Audi Marietta where I had purchased my previous Audi. Sales manager and finance manager were excellent and easy to work with. More















