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Audi Asheville
Asheville, NC
265 Reviews
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265 Reviews of Audi Asheville
April 17, 2017
Purchase of New Audi Very pleasant buying experience. Would recommend Harmony Motors for anyone contemplating the purchase of an Audi motor vehicle. I would do so again at Very pleasant buying experience. Would recommend Harmony Motors for anyone contemplating the purchase of an Audi motor vehicle. I would do so again at such time as either my wife or I purchase our next vehicle. More
by mrstarkman52
Verified CustomerEmployees Worked With
Don Oakes
April 16, 2017
Audi recalls Service staff was courteous and very helpful. Awesome experience I would visit the dealership again and actually plan to have my wheels fixed when I c Service staff was courteous and very helpful. Awesome experience I would visit the dealership again and actually plan to have my wheels fixed when I can get there again being that I live out of town. More
by rjs0426
Employees Worked With
Zac Elkins
April 14, 2017
Purchase of new Audi My prior experiences with Harmony led me to stay with them even after the Volkswagen TDI fiasco. I ordered an Audi to my specifications and Harmony ke My prior experiences with Harmony led me to stay with them even after the Volkswagen TDI fiasco. I ordered an Audi to my specifications and Harmony kept me informed of its progress the entire time. More
by JK
Employees Worked With
Brent Curvin, Deanna Marino
April 04, 2017
Exceptional Purchase Experience Deanna worked hard to answer my questions and make sure I got the best car for my money. I was very happy with the service and attention to detail. Deanna worked hard to answer my questions and make sure I got the best car for my money. I was very happy with the service and attention to detail. More
by stevejohnson37
Employees Worked With
James Marino, James Lordman, Deanna Marino
April 04, 2017
Excellent service experience Zac provided exceptional service from when I dropped my car off and picked it up. He even called to give me an update along the way. Everything was Zac provided exceptional service from when I dropped my car off and picked it up. He even called to give me an update along the way. Everything was taken care of just like he promised. More
by beanNP
Employees Worked With
Zac Elkins
April 04, 2017
nuts & bolts, I've been screwed! Purchased my 2011 Q 7 w extended warranty in Atlanta & had trans mission, checked twice because of traction control & jerking when changing gears. No Purchased my 2011 Q 7 w extended warranty in Atlanta & had trans mission, checked twice because of traction control & jerking when changing gears. Nothing supposedly wrong Go on 3000 mile trip with my 82 yr. mother & 2 dogs. Transmission goes out. Warranty has run out! I pay to have my Q 7 towed to Seattle. Bellevue Audi has me pay $ 12 ,000 p;us wait 5 weeks for new transmission to come from Germany & to get my car back! Tells me tough about me having it checked out twice before, with proof of paper work. I get started back home and start to hear rattling noises. I take it to Harmony to have it checked out and all they can say is can't find anything wrong! Go home and take out all your cd's and see if you still hear anything is the advice Harmony gives me! The noise gets worse, so my husband changes the oil & filter and a bolt falls out, plus he tightens up some screws. Take it back to Harmony and we show them our $12,,000 bolt. The other mechanic Brandon finds where it came from puts it back and also found another bolt and fixes it. He also tightens up several loose screws and a clip missing. If he had not found anything related to my transmission it would have cost me another $125. I have had no help from Audi on any kind of reimbursement nor any kind of an apology either. I was told by Harmony if i had brought my broken down vehicle back to them 3000 miles, then it would have given them a chance to fix it REALLY! ALL THEY WANT IS YOUR MONEY!!!! There have been sales people concerned for us and feel bad, but that does not help my pocket book nor my feelings! This doesn't include the blower going out on my AC, the latch on my hatchback breaking with my car full of groceries from Sams club in the rain! Have you ever seen a tailgate gorilla taped shut? Nor a glow plug to go out, just a few things that went out under out extended warranty. Not to mention the 2 hr. ride it takes to just get to Harmony & the wait time. They were pleasant then, so why couldn't they find my transmission problem? The mechanic in Seattle said my transmission was a mess and couldn't understand why they couldn't find the problem! More
by DEWILSON195
Employees Worked With
Zac Elkins
March 28, 2017
From a repeat customer Our new Audi is the third vehicle we have bought at Harmony. Each time, the experience has been great. Sam Webb worked with us this time to make sur Our new Audi is the third vehicle we have bought at Harmony. Each time, the experience has been great. Sam Webb worked with us this time to make sure that we selected the car and features that suit us best and she continues to follow up to see that everything is going right with the car. We especially appreciate the fact that there were no surprises when it came time to pay for the car. The price that we agreed to when the car was special-ordered was all that was due when we picked the car up. Friendly James Lordman helped us decide on the service plan that makes sense for us and processed our paperwork efficiently. Brittany in the service department has been a pleasure to deal with. She is always friendly and helpful. We look forward to continuing our relationship with Harmony. More
by freemcd
Employees Worked With
James Lordman, Brittany Courtney, Sam Webb
March 23, 2017
Did not fix steering problem. Did not even try Went in for 30.000 mile check up. Also the steering is dead in the center. This is apparently a common problem in Audi A4, A6 and A8 at about 20-30 th Went in for 30.000 mile check up. Also the steering is dead in the center. This is apparently a common problem in Audi A4, A6 and A8 at about 20-30 thousand miles. Explained the steering issue and that it occurs at about 50-60 MPH. The car was not driven and I was told the steering is "up to Audi's standards" This is xx. I was also charged 250+ more than was told.Allegedly for alignment..really?? For an alignment? I am used to Audi of Columbia and they are fantastic. Asheville is average for a large dealership More
by ELIZABETHDEAL2
Employees Worked With
Zac Elkins
March 22, 2017
Everyone was very friendly and professional. Mark was knowledgeable, friendly, and fair. I have nothing but praise for Mark and the dealership. I will highly recommend the dealership to anyone Mark was knowledgeable, friendly, and fair. I have nothing but praise for Mark and the dealership. I will highly recommend the dealership to anyone in the market for a VW, Audi or Porsche. More
by maggie8
Employees Worked With
Mark Kaye, James Lordman
March 21, 2017
vw buy back I unfortunately had one of the diesel vw passats that was entitled to be bought back, but the good news is that it finally happened, as promised. Mar I unfortunately had one of the diesel vw passats that was entitled to be bought back, but the good news is that it finally happened, as promised. Mark K was extremely helpful with all the paperwork that had to filed, and now I'm the proud owner of an Audi Q3 that I'm loving!! Sorry vw made a huge mistake but I got to upgrade my car because of it. The service has always been great there as well. More
by lwall50
Employees Worked With
Mark Kaye
