Audi Asheville
Asheville, NC
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265 Reviews of Audi Asheville
AC problem Rapid response. AC problem seemed to be related to having back seats down an hot air from trunk. They also did a software upgrade without having to re Rapid response. AC problem seemed to be related to having back seats down an hot air from trunk. They also did a software upgrade without having to request it More
Great people to deal with this was my 7th Audi that I bought here in Asheville, as always great people to deal with, professional and know their stuff. Everyone from reception this was my 7th Audi that I bought here in Asheville, as always great people to deal with, professional and know their stuff. Everyone from reception, sales and service are all experts in their field. I have been a customer since 1994 and I get treated like family every time I come around. I have on many occasions sent people in for service and sales knowing that they will be well cared for. More
Quality experience start to finish! Deanna was my salesperson. She was extremely knowledgeable about the features of the new vehicles on the lot. I test drove the new 2018 A% coupe an Deanna was my salesperson. She was extremely knowledgeable about the features of the new vehicles on the lot. I test drove the new 2018 A% coupe and absolutely loved it. I got a fair deal and the entire process could not have been easier. James (the business manager) was also very professional and efficient. I would highly recommend this dealership to anyone in the market for new car.. Oh... and the product is far superior to Mercedes / BMW in my opinion. More
New A4 all road WE were cmpletely satisfied with Mark in the sales department. he is professional and very knowledgeable about the Audi brand. We will come back to hi WE were cmpletely satisfied with Mark in the sales department. he is professional and very knowledgeable about the Audi brand. We will come back to him and Charlie with our future needs. Broadus Brannon More
Quick and Helpful Purchased my very first vehicle from here and the process was quick and easy. Very helpful with a comfortable atmosphere. Highly recommended to anyone Purchased my very first vehicle from here and the process was quick and easy. Very helpful with a comfortable atmosphere. Highly recommended to anyone looking to purchase a vehicle. More
Service Department tends toward incompetent The Service department lacked the requisite expertise to credibly advise and perform mechanical repairs on my Audi S-4. After spending a substantial The Service department lacked the requisite expertise to credibly advise and perform mechanical repairs on my Audi S-4. After spending a substantial amount on rebuilding the clutch assembly, the vehicle failed within 60 days of operation. After a subsequent 3 month evaluation they determined that "other" mechanical failures were the cause and the vehicle would yet again substantial mechanical repair work. I terminated my dealing with Audi Asheville, donated the carcass to charity and would strongly recommend against using them to service ant Audi vehicles in the future. More
10,000 mile service on 2017 Q-5 As usual, Doug is the best....in/out always no worries...Doug always remembers me and I know when it is done it will be done right!!! As usual, Doug is the best....in/out always no worries...Doug always remembers me and I know when it is done it will be done right!!! More
No question, Audi service is the best Audi customer service is just excellent. Thanks to Douglas Urban & the Audi service dept staff for excellent analysis, and maintenance support, & crea Audi customer service is just excellent. Thanks to Douglas Urban & the Audi service dept staff for excellent analysis, and maintenance support, & creative fixes to various issues. More
35,000 mile service on 2013 Audi Allroad Every service experience has been positive. We buy our Audi vehicles in Asheville because of their great service department. Zac and Brittany always t Every service experience has been positive. We buy our Audi vehicles in Asheville because of their great service department. Zac and Brittany always take great care of us. More
Purchase of new Audi A3 e-tron Sales staff was very helpful and accommodating as we navigated our way through the EV & hybrid vehicles of 2017 before clearly seeing that the Audi e- Sales staff was very helpful and accommodating as we navigated our way through the EV & hybrid vehicles of 2017 before clearly seeing that the Audi e-tron was the best choice for our interests. More