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Atlantic Audi

West Islip, NY

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451 Reviews

251 Sunrise Hwy

West Islip, NY

11795

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451 Reviews of Atlantic Audi

January 16, 2019

Great service! My husband and I were extremely satisfied with our car’s service. They took care of recall and informed us that our new tires which were in front sho More

by MariaReadingteacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jan 18, 2019 -

Atlantic Audi responded

Maria, thank you for the 5-star review. We appreciate you taking the time to hare feedback. We're happy to know we were able to help with the recall on your vehicle as well as the proper placement for your new tires. Should you need anything else, please reach out!

January 10, 2019

Buy or lease here BUT do not use Service Dept Bought a Pre owned car here Car is great sales and loan people great but stay away from Service Dept ! Not honest , and since this is the third time More

by Richie Chop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Healy, ahaque Admin, eoutcalt Admin, kchamberlain Admin, mbrown Admin, Ben Coopersmith, Michael Esterville, Renee Albertelli, Danny Blank, Steve Finkelstein
Jan 28, 2019 -

Atlantic Audi responded

We are very sorry to read of your disappointment, as we aim to provide exceptional experiences to all that we work with. Please contact our General Manager, Paul Hart, at phart@aagny.net at your earliest convenience to discuss your concerns. We hope to speak with you soon.

January 09, 2019

Great service Thanks to Stefania and the staff in the service department for providing excellent service. Have been dealing with this dealership for five years now More

by Johnc130
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefania
Jan 11, 2019 -

Atlantic Audi responded

John, thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know that after 5 years, your experience working with us continues to reflect our standard for excellence. Please reach out if you need anything else!

January 04, 2019

Simple and great experience It was a pleasure going to this dealership. I worked with Anna. I highly recommended her. She made my experience fast and simple. Thank you!! More

by Spoiled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Jastrzebska
Jan 07, 2019 -

Atlantic Audi responded

Thanks for sharing this great, five-star feedback of your experience! We're happy to have your valued recommendation, and will be sure to pass your generous words along to Anna.

December 30, 2018

Excellent experience with Atlantic Audi I’ve leased 2 Audis before from different dealership in Nassau. What made me go to Atlantic Audi was Anna J. She made the whole process simple, eas More

by JeffLongIsland
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Healy, Anna Jastrzebska
Jan 03, 2019 -

Atlantic Audi responded

Jeff, thank you for taking the time to share such a kind review of your experience. If there is ever anything more we can do for you, we invite you to give us a call. We hope all is well!

December 18, 2018

It certainly was a pleasure doing business with you Very satisfied with the Sales Associate’s presentation and willingness to negotiate the final price on my new Q8 .impressed with the turn around time More

by audiq8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim, Richard Healy
Dec 19, 2018 -

Atlantic Audi responded

Thank you for the 5 star review. We're pleased to know our standards for prompt, professional, and attentive service were reflected in your car buying experience. We hope you're enjoying your new Q8! Should you need anything else, please reach out.

December 17, 2018

Amazing Anna was outstanding, she went out of her way to make sure I got the best deal and always communicated with me and was very patient. I recommend anyon More

by ayeejayy524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Jastrzebska
Dec 19, 2018 -

Atlantic Audi responded

Thank you for the 5 star review and recommendation. We strive to provide outstanding service and communication, and we're pleased to know this was reflected in your experience. Please reach out if you need anything else!

December 04, 2018

A pleasant experience Renee,our sales person was extremely knowledgeable and was very accomodating in responding to our many questions and definitely knew the ins and outs More

by Frank/Grace
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Healy, ahaque Admin, Renee Albertelli
Dec 05, 2018 -

Atlantic Audi responded

Thank you for the kind words and recommendation! We know you are going to love your new Audi Q5 SUV, and we hope to work with you again the next time you are in need.

November 30, 2018

Love my new Audi! I'm so excited to be taking home my 2018 A3 today! The whole team at Atlantic Audi, including management Ali, Rich, Jhon and Brendan, all made my buy More

by Love my new Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali, Rich, Jhon, Brendan, Nicole
Dec 03, 2018 -

Atlantic Audi responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional, knowledgeable, and attentive service were reflected during your car buying experience. We hope you're enjoying your new 2018 A3! Should you need anything else, please reach out.

November 26, 2018

Very poor The dealership tried to pressure me into financing when I wanted to pay cash. Once the car was delivered it had three scratches on the hood. An appoin More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No, Richard Healy
Dec 11, 2018 -

Atlantic Audi responded

Paul, we are very sorry for any frustrations or inconveniences you have faced while working with us recently. We can assure you we will be looking further into your concerns, and we hope to have the opportunity to make this right. Please contact our General Manager, Brendan Miller, at BMiller@aagny.net at your earliest convenience.

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