Atlantic Audi

I had a great customer service experience with my salesperson, Eric Outcalt. He was friendly, courteous, and extremely knowledgeable. He worked with with me and got me the best deal possible. I would salesperson, Eric Outcalt. He was friendly, courteous, and extremely knowledgeable. He worked with with me and got me the best deal possible. I would recommend everyone to go to him and will definitely go back to Eric for my next car. More

I went in looking to lease an Audi a6 and sat with the the dealer named jillian she was professional and so honest besides that she was so knowledgable !!! I left with an A6 and a great dealer that i will the dealer named jillian she was professional and so honest besides that she was so knowledgable !!! I left with an A6 and a great dealer that i will use again when my lease is up More

I came to Atlantic Audi because I read the Google ratings of that dealership and kept seeing Charles Greenes' name pop up. I was so glad I did. Charles is a true professional to deal with, he guided me thr of that dealership and kept seeing Charles Greenes' name pop up. I was so glad I did. Charles is a true professional to deal with, he guided me through the entire sales process. He took the time to explain all the things that were important to me, what I needed to make my decision for my new car. I intend to have my family deal with Charles in the future as well. He is a creit to the Audi Corporation. More

Very professional and friendly. Excellent product knowledge which comes across immediately and is reflected in the enthusiasm of the sales and service people. Also, there is consistent follow up to m knowledge which comes across immediately and is reflected in the enthusiasm of the sales and service people. Also, there is consistent follow up to make sure there is customer satisfaction. More

Excellent transaction, friendly, courteous great salesman and an excellent staff, would highly recommend Eric to any of my friends and family who are looking for a new car and an excellent staff, would highly recommend Eric to any of my friends and family who are looking for a new car More

I saw an Audi TT online and called. I was told some one would contact me the next day, no one did. that evening I called back and spoke to a sales person. I asked her about the condition of the car told he would contact me the next day, no one did. that evening I called back and spoke to a sales person. I asked her about the condition of the car told her I had financing already in place and was willing to drive up to see it. She said she would look at the car and call me back...never did. I called back again and after being put on hold she came back and told me she would have to call me back as there was a customer walking into the showroom (I thought that's what I was). Never got a call back. Called the next day (I really was interested in the car), spoke to the sales manager who assured me I would get a call back...never did. I then found another TT at Volkswagen/Audi of Newton NJ. Bill Pacilli answered the phone and was completely helpful. I asked him to check over the condition of the car, he put me on hold for about 10 minitues. When he returned he informed me that the only thing he found wrong was a small ding in the grill. He immediately offered to replace the grille without being asked. From there he was extremely helpful with the whole deal and even stayed late on Friday night when we were delayed getting there. The TT is now in my driveway and I'm very satisfied. Oh and by the way... their price was better also! More

After 6 hours of I dont know what I got my wife's 2008 A4. I signed all the papers,did all they asked then it was a problem for the salesman to put the temp registration on the windshield. I was going to A4. I signed all the papers,did all they asked then it was a problem for the salesman to put the temp registration on the windshield. I was going to do it myself.None of the cars options were explained to me(HOW TO OPERATE IT.) I left not to happy with my purchase.Two weeks later they call me to say they used the wrong finance papers.They would FedEX the papaers to me and I was to immediatly send them back. After speaking with the sales manager to complain about their unprofesionalism and to tell him my exerience was less than great and that I had purchased over 20 new cars and his dealer was the absolute worst he reminded me that I did not purchase a new car but a used one. Iwould not recomend this dealer to any one! More

This was my first time going to Atlantic Audi. I have never dealt with a salesman who was so professional and friendly at the same time. Eric explained everything to me, and took his time making sure I g never dealt with a salesman who was so professional and friendly at the same time. Eric explained everything to me, and took his time making sure I got everything I wanted. I would definitely not only suggest Atlantic Audi to friends, but I will definitely recommend Eric as the salesman. Excellent Job!! More

Got the run around about a purchase of an S5 Cabriolet. First they had it, then they didn't. They wanted 2000 dollars over sticker as they were trying to get me in a bidding war with other customers. Diffe First they had it, then they didn't. They wanted 2000 dollars over sticker as they were trying to get me in a bidding war with other customers. Different salespeople kept calling me as if the salepeople were fighting with themselves to make the deal with me. I feel they are very deceptive in the way they handle their business. Would never purchase a vehicle there. I wound up purchasing two vehicles from Anchor Audi in Lynbrook, New York. An S5 Cabrio and a Q5 SUV. Atlantics loss was Anchor Audi's gain More

The dealer ship was fine. The guy in service, Alex was nasty and should be fired. Customer services is key to a dealer ship success. The parts Dept was great but service dept with Alex at the computer was nasty and should be fired. Customer services is key to a dealer ship success. The parts Dept was great but service dept with Alex at the computer was the reason I wont go back. I call now to see if he has been fired yet before I schedule a appointment. More