Atlantic Audi

I had a serious problem with the vehicle purchased. The dealership's GM, Justin Haynes, worked tirelessly from work and at home to achieve a solution which totally corrected the fault. He and his team did dealership's GM, Justin Haynes, worked tirelessly from work and at home to achieve a solution which totally corrected the fault. He and his team did so in good spirits, and with extreme professionalism. I am most appreciative to have come in contact with such a great group of people - had it not been for the problem, I would not have seen how they performed under pressure, which was most commendable. Sales are easy, delivering new vehicles are fun, but how serious problems are handled are the true measure of world-class customer service, which Justin Haynes wrote the book on. More

I have bought 2 cars in the past and the experience that I had with Audi does not compare. First off, the sales Rep Peter was very friendly, knowledgeable and tried to accomodate my every need. Even though I had with Audi does not compare. First off, the sales Rep Peter was very friendly, knowledgeable and tried to accomodate my every need. Even though the vehicle that I was interested in was not in the W.Islip location, he located it in a different state and as soon as the car was shipped to NY it was delivered to me within 2 days (detailed and with tints). The sales rep was courteous enough to sit with me in the car and go over all the features that the vehicle has to offer including setting up my bluetooth. I was very appreciative of that since it saved me time from reading the manual. Overall I had the best car shopping experience and I am very pleased with my new Audi A5. More

It was a pleasure dealing with Jillian. She was friendly, patient and very knowledgible. She made us feel more like we were visiting a friend than selling us a car. Car salesmen are not our favorite people a patient and very knowledgible. She made us feel more like we were visiting a friend than selling us a car. Car salesmen are not our favorite people as we have dealt with so many pushy fast talking salesmen. Jillian works with you and does not try to push you into anything you don't want. I have recommended her to family and friends and will continue to do so. She is definitely an assett to Audi. The whole staff is very friendly and they go out of their way to make you feel comfortable. I am leasing an Audi A4 and when this lease expires, I know I will only deal with Jillian. Patricia and Joseph Notarnicola More

We worked with Jillian Hudson for several weeks before purchasing a new Audi. I was unsure of what I wanted (and I am sure I drove her crazy) but she was patient and very helpful. My husband and I were purchasing a new Audi. I was unsure of what I wanted (and I am sure I drove her crazy) but she was patient and very helpful. My husband and I were probably there at least 4 or 5 times test driving cars and spending time with Jillian (and Charlie also helped us once too) Jillian is extremely knowledgeable about her product and it was a pleasure to work with her. When a car became available that she knew I would love and that fell into my price point, she called me right away and were back in the dealership this past Saturday. Jillian sat in the back of my now A6, with my 2 kids while my husband and I sat int he front to test drive the car!! We laughed and said "we were one big happy family". I drove the car off the lot that day and couldn't be happier. She is a huge asset to Atlantic Audi and very passionate about what she does. The whole team there was wonderful (including Finance and the service team that we have known for some time. Sincerely, Jeanine and Frank Bilich More

I found this to be one of the smoothest running and professional dealerships I ever went to. The sales person that I was working with, Jillian Hudson, is the best.... She worked continuously to not o professional dealerships I ever went to. The sales person that I was working with, Jillian Hudson, is the best.... She worked continuously to not only get the car I wanted, but the deal too. She was in contact with me while on vacation. I think that is above and beyond the call of duty. More

Purchasing the car was very straightforward. Had visited another dealer in Amityville and was ignored. Charles was friendly, very knowledgeable and no pressure. Service has been routine and the car is rea another dealer in Amityville and was ignored. Charles was friendly, very knowledgeable and no pressure. Service has been routine and the car is ready when promised. More

The salesman Charles was a pleasure to deal with. He spent a lot of time with us discussing all of our options, we never felt rushed or pressure at all. The test drive was a terrific experience too. spent a lot of time with us discussing all of our options, we never felt rushed or pressure at all. The test drive was a terrific experience too. More

The serivce of this dealership was excellent.I just brought a Audi Q5 on this dealership today, Charles and Jillian were very friendly agents. he go through every details things of the car, and try to brought a Audi Q5 on this dealership today, Charles and Jillian were very friendly agents. he go through every details things of the car, and try to find out the better way for me, as much as he can do for it. I can feel that he is sincerity to helping me. Also everyone in that dealer were very nice. overall I love the serivce! I highly recommend the Atlantic Audi West Islip. I glad I went to this dealer. More

I purchased a brand new Audi S4 from Atlantic over the summer. I waited until now to write a comment because although the initial service superb, I wanted to see if it lasted; sure enough it DID. This g summer. I waited until now to write a comment because although the initial service superb, I wanted to see if it lasted; sure enough it DID. This group is by far the most enjoyable group of professionals I have had the pleasure of buying a vehicle from. From inception to service, they provide unparalleled customer support. I would strongly suggest this dealership to anyone who is in the market for a new or used car. Not to mention, the car drives unlike any other I have driven (and I used to work as a valet some years ago). Drives even better in the snow!!!! More

Gustavo was very helpful from the moment we walked in to the dealership. While I was waiting for my vehicle to be delivered Gustavo called me weekly to update me on delivery. When we came in to pick up the the dealership. While I was waiting for my vehicle to be delivered Gustavo called me weekly to update me on delivery. When we came in to pick up the vehicle everything was ready and we did not have to wait as we have in the past. More