Athens BMW

Recent visit to Athens BMW and my “advisor” Kirin. Called to schedule a oil change and coolant top off. Upon arrival I discussed oil change, coolant top off and checking the tires for wear. Kirin immediately to schedule a oil change and coolant top off. Upon arrival I discussed oil change, coolant top off and checking the tires for wear. Kirin immediately picked up phone to call parts department to see if they had spark plugs in stock, h hung up the phone and said surprisingly we have everything in stock. After the tech “inspected” my vehicle they recommended changing rotors and pads and all 4 tires. Grand total of over 4 thousand dollars. I only asked for a oil change and coolant top off, never once did I even mention spark plugs. After declining the work they recommended I picked up my vehicle to find out the charge was $890 for oil change and spark plugs. I knew dealerships were called stealerships for a reason. Stay away from this dealership, a total scam business. More

I love BMW of Athens and Joe Coleman. Great Service and friendly people! My advisor was Daniel Cornell and my car was inspected by Dave Kiel. Both did a great job! friendly people! My advisor was Daniel Cornell and my car was inspected by Dave Kiel. Both did a great job! More

Fantastic Car Buying Experience At Athens BMW! Many thanks to the team at Athens BMW for making my BMW Z4 purchase one of the best car buying experiences ever! The transaction was done completely Many thanks to the team at Athens BMW for making my BMW Z4 purchase one of the best car buying experiences ever! The transaction was done completely over the internet and by phone. I never walked the lot, tested the car, entered the showroom, or met my fantastic salesperson, Joe Coleman! Joe assisted me as a seasoned professional and walked me through the entire transaction with courtesy, respect, and no pressure! What a fantastic experience! All done from the comfort of my home! And the car was delivered to my driveway on my schedule! Kudos to #AthensBMW and Joe Coleman for delivering the Ultimate Driving Machine and the ultimate car buying experience!!! More

TOTAL RIP OFF!!! DO NOT GO TO THIS PLACE!!! We took our BMW to find out if they could diagnose a problem we were having with our BMW. After about a week, we never hear DO NOT GO TO THIS PLACE!!! We took our BMW to find out if they could diagnose a problem we were having with our BMW. After about a week, we never heard from anyone about any updates. So, my husband called and was told that we needed a transmission that would cost about $9000. Then was told he only owed $180 for the diagnostic check that was done. Well the very next day it was a different story when my husband called to advise them, he was sending someone to pick up car and wanted to pay invoice. They came back and told him that he owed $1200. Now tell me how two of the same employees that work at the same place give us two different amounts. One for $180 then the other one for $1200!!! REALLY!!! We called the General Manger Jeff Socha to see if we could get some answers. We called several times and left messages and was told that he would return our call. Well He NEVER did! Not a word!!! Never AGAIN will ever step foot back into this place or recommend at ALL!!! Very poor management, customer care and Overall SERVICE!! More

Diagnosed my issue quickly and solve the problem in a flash! Always terrific service at Athens BMW. Only took a few minutes to remove rock from wheel well! They happily gave me a loaner, and took care of the pr Always terrific service at Athens BMW. Only took a few minutes to remove rock from wheel well! They happily gave me a loaner, and took care of the problem almost before I was off the lot! More

My best experience ever leasing a car I had a fantastic experience here with Alex Kidd. He and his colleagues are honest, extremely knowledgeable and very helpful. Alex went out of his way I had a fantastic experience here with Alex Kidd. He and his colleagues are honest, extremely knowledgeable and very helpful. Alex went out of his way to assist me in leasing a 540i with a set of very specific option packages that I wanted. I have leased 3 BMWs before this and this is the first time I had this great an experience. I will continue to do business with Athens BMW!!!! More

2020 BMW 430i CONVERTIBLE FYI - BMW held our car at port of entry for a week, Our car was part of a stop sell recall before we were able to pick it up (held until parts were av FYI - BMW held our car at port of entry for a week, Our car was part of a stop sell recall before we were able to pick it up (held until parts were available and vehicle was fixed). By the time the car was released we were in another state - Joe had the car delivered to us by flat bed in the other state. Dear Joe, We want to take a moment and thank you for your efforts above and beyond while we searched for our “Florida car”. You were a great asset as we encountered several stumbling blocks on the road to success. Your attention to detail and persistent search for the correct answers was truly remarkable. It is a rare treat to encounter such wonderful service. We are extremely impressed with your high level of professionalism and service and will not hesitate to recommend you to others. Many thanks and best wishes, John & Kathy More