Athens BMW

Service was good. Ease of making an appointment was quite difficult. Online link to make an appointment failed to work. Had to call and leave a message on voice mail. Ease of making an appointment was quite difficult. Online link to make an appointment failed to work. Had to call and leave a message on voice mail. No return call. Had to call 2 more times before finally getting a return call. Had to wait 2 weeks to get an appointment with a courtesy car. More

The sales experience at Athens BMW is top notch. They do everything right! Willie, Joe, and Dakota were a dream to work with! They do everything right! Willie, Joe, and Dakota were a dream to work with! More

All tasks were completed as requested. Difficulty getting responses from Service Advisor. Had to resort to Service Manager who took care of everything. Time will tell if repairs are perm Difficulty getting responses from Service Advisor. Had to resort to Service Manager who took care of everything. Time will tell if repairs are permanent. I would purchase from them again. More

Service dept. is great. My BMWs are old but I still service them at dealership, mostly because of Matt Grainger. He is very knowledgeable, courteous and extremely is great. My BMWs are old but I still service them at dealership, mostly because of Matt Grainger. He is very knowledgeable, courteous and extremely helpful. As long as he is there I will use BMW. Sales dept., not so much. More

Jovan was very helpful and I appreciated his keeping me informed as I waited for car. informed as I waited for car. More

Excellent service and attention to detail Great dealership and customer service. Our vehicle is in good hands dealership and customer service. Our vehicle is in good hands More

Can't say it was a good experience. Granted I have aftermarket parts and they're not required to work on it. Went in for an alignment with them not being able to complete because of sei Granted I have aftermarket parts and they're not required to work on it. Went in for an alignment with them not being able to complete because of seized tie rods and aftermarket camber plates. I left there in worse condition then when I arrived. To change tie rods whick are $140 for both and takes 20m aside they wanted $1000. I ordered two day delivery for $170 and took my 20m on my back to change. My front tires ripped apart because of the lack of care More

Terry was the best! !! So helpful, patient snd very knowledgeable!! Made everything smooth snd easy!! Even went back the next day for help snd he jumped right in !! !! So helpful, patient snd very knowledgeable!! Made everything smooth snd easy!! Even went back the next day for help snd he jumped right in !! More

My first time to visit Athens BMW. Great service. David was very professional and the cat was finished when promised. Great service. David was very professional and the cat was finished when promised. More

Mr. Matt Granger was simply outstanding during our recent visit to the Service Shop at Athens BMW. I arrived without an appointment as my 335i hard-top convertible was malfunctioning. Matt accepted my car an visit to the Service Shop at Athens BMW. I arrived without an appointment as my 335i hard-top convertible was malfunctioning. Matt accepted my car and supervised a rather complicated repair process. I highly recommend Athens BMW to anyone requiring service on their precious BMW. More