Athens BMW
Athens, GA
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The sales experience at Athens BMW is top notch. They do everything right! Willie, Joe, and Dakota were a dream to work with! They do everything right! Willie, Joe, and Dakota were a dream to work with! More
All tasks were completed as requested. Difficulty getting responses from Service Advisor. Had to resort to Service Manager who took care of everything. Time will tell if repairs are perm Difficulty getting responses from Service Advisor. Had to resort to Service Manager who took care of everything. Time will tell if repairs are permanent. I would purchase from them again. More
Service dept. is great. My BMWs are old but I still service them at dealership, mostly because of Matt Grainger. He is very knowledgeable, courteous and extremely is great. My BMWs are old but I still service them at dealership, mostly because of Matt Grainger. He is very knowledgeable, courteous and extremely helpful. As long as he is there I will use BMW. Sales dept., not so much. More
Can't say it was a good experience. Granted I have aftermarket parts and they're not required to work on it. Went in for an alignment with them not being able to complete because of sei Granted I have aftermarket parts and they're not required to work on it. Went in for an alignment with them not being able to complete because of seized tie rods and aftermarket camber plates. I left there in worse condition then when I arrived. To change tie rods whick are $140 for both and takes 20m aside they wanted $1000. I ordered two day delivery for $170 and took my 20m on my back to change. My front tires ripped apart because of the lack of care More
Terry was the best! !! So helpful, patient snd very knowledgeable!! Made everything smooth snd easy!! Even went back the next day for help snd he jumped right in !! !! So helpful, patient snd very knowledgeable!! Made everything smooth snd easy!! Even went back the next day for help snd he jumped right in !! More
Mr. Matt Granger was simply outstanding during our recent visit to the Service Shop at Athens BMW. I arrived without an appointment as my 335i hard-top convertible was malfunctioning. Matt accepted my car an visit to the Service Shop at Athens BMW. I arrived without an appointment as my 335i hard-top convertible was malfunctioning. Matt accepted my car and supervised a rather complicated repair process. I highly recommend Athens BMW to anyone requiring service on their precious BMW. More
Mr. Bembry represented our purchase from Athens BMW. He was always willing to work out the differences and get the deal closer to something that we could accept and feel good about. The service was a 10 an was always willing to work out the differences and get the deal closer to something that we could accept and feel good about. The service was a 10 and the vehicle is as represented to us. Great salesman and dealership. More