Athens BMW
Athens, GA
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Excellent Experience! Overall, an excellent exceptional experience at BMW Athens. I was undecided and nervous about making a decision on a car. I knew that I truly wanted Overall, an excellent exceptional experience at BMW Athens. I was undecided and nervous about making a decision on a car. I knew that I truly wanted a BMW, but could not make a decision between the 428i or 228i. Rick was very patient and extremely knowledgeable and helped me make the best decision that was right for me! I will totally refer any friends to Athens BMW, for I know that they will get the same exceptional experience as I did. Thanks so much and I truly LOVE MY 228!!!! Wendy Russell More
Pleasant Buying Experience Rick and Allen made the buying experience seamless. I ordered a 428i for my son's sixteenth birthday directly through Rick, and he was extremely know Rick and Allen made the buying experience seamless. I ordered a 428i for my son's sixteenth birthday directly through Rick, and he was extremely knowledgable and patient with my son as he test drove the car. Even after the test drive, my son was still torn between the BMW and another brand. Rick continued to show patience by not pressuring us for the sale. Instead, he continued to point out the safety and performance attributes of the 428i, while never bashing the other brand under consideration. In the end, my son chose the BMW, and he could not be happier. He absolutely loves the car and I'm looking forward to him being a BMW customer for years to come. Thanks Rick! More
awesome I bought a 328i used (2013) for a great price with with only 8k miles on it. I thought it would be challenging given that I live in alabama. But it wa I bought a 328i used (2013) for a great price with with only 8k miles on it. I thought it would be challenging given that I live in alabama. But it was hassle free as they know how to take care of paperwork for out of state purchase. Rick is very knowledgeable about the product and explained every bit of it during the test drive. It was a pleasant experience. If I buy another car in future, i would definitely go for bmw and specifically to Athens bmw. More
By far, the most no pressure, professional and enjoyable car leasing experience I've ever had (and I've had many). Rick Bythewood, Athens BMW's Internet Sales Manager/Client Advisor was great to work wit car leasing experience I've ever had (and I've had many). Rick Bythewood, Athens BMW's Internet Sales Manager/Client Advisor was great to work with. Thorough, excellent communication & product knowledge, utmost professionalism and a pleasure to work with. My sales experience was totally virtual which was remarkable and flawless beginning to end. I compared Athens BMW to a number of other area BMW dealers and Athens BMW provided the best price, communication and overall customer satisfaction. The delivery process couldn't have been easier or more convenient. Scott Cassady, Athens BMW's Product Knowledge Specialist met me at a designation location (so I could return my insurance rental vehicle) and then drove with me to my home for an in-depth product demonstration of my new 328i, complete with pairing my iPhone and garage door opener. Scott then coordinated the entire paperwork transaction efficiently and was picked up by another BMW staff member when my delivery was complete. Scott even left me his cell phone number in case I have future product related questions. The entire Athens BMW experience was totally outstanding. It couldn't have gone any better. I absolutely love my 2014 BMW 328i. I look forward to continuing my relationship over the lease term. I'm confident that my Athens BMW service experience will be equally as comprehensive, enjoyable and efficient as the sales experience. If so, I anticipate being an extremely satisfied Athens BMW 'client' for many years. More
Joe was very kind, hones and dedicated to helping me with my purchase. He took loads of time telling me all about the car, financing and all the details. He was not pushy and I appreciated that. I had a v my purchase. He took loads of time telling me all about the car, financing and all the details. He was not pushy and I appreciated that. I had a very pleasant experience buying my car from him. He is great! More
I found the car online and I called the dealership. I spoke with Rick and he answered my questions plus offered a site unseen estimate for my potential trade-in. Based on our conversation with Rick, we spoke with Rick and he answered my questions plus offered a site unseen estimate for my potential trade-in. Based on our conversation with Rick, we made the 2 hour trip to look at and drive the car. He explained all the features to us, negotiated a price, and a week later we bought the car. When we picked up the car, it was all ready to go. Rick introduced us to Brandon Self, who did a great job of familiarizing us with the electronic features of the car. More
Rick Bythewood was fantastic to work with! He made the purchase of my BMW 128 very easy, especially considering I live four hours from Athens. Highly recommend Athens BMW and Rick! purchase of my BMW 128 very easy, especially considering I live four hours from Athens. Highly recommend Athens BMW and Rick! More
Buying a car surely ranks up there with death and taxes in many people's minds: it's a certainty but not always a desirable experience. This is likely also true for the dealer since there is so much infor in many people's minds: it's a certainty but not always a desirable experience. This is likely also true for the dealer since there is so much information available and so much of isn't credible or reliable and the sales folk have to navigate through a larger educational experience than in years past. Despite these facts, the crew at Athens BMW were nothing short of shockingly amazing to work with. They handled my tedious questions with aplomb. They knew the product as well as anyone I have ever bought anything from. And there was absolutely no drama, no heavy sighs, no pressure - NOTHING negative. They met me on every concern and question I had, and it was easy to see they knew their market and they knew the information that was out there. I'm so happy to buy from local guys, in a dealership I first bought a car from in the 1980s. They are a great asset to this community and to their brand. I'd recommend them to anyone looking to buy an automobile. They're really that good. Special thanks to Rick Bythewood for all of his time and energy, but truly the whole crew were amazing. Thanks, guys! More
I cannot say enough great things about working with Joe Coleman and Athens BMW. I needed to trade in my Mercedes GL450, and I wanted something smaller and more fuel-efficient. Joe really took the time to Coleman and Athens BMW. I needed to trade in my Mercedes GL450, and I wanted something smaller and more fuel-efficient. Joe really took the time to figure out which car would be the best fit for my and my family. He asked a lot of questions -- good questions, and he truly listened to what I wanted and needed from our new car. He answered my endless questions, and he was incredibly patient with me, my mother, and my two rambunctious boys -- even when I kept changing my mind, and weighed different options over multiple visits to the dealership. I never felt rushed and I certainly never felt pressured to buy any more "car" than I wanted and needed. Every time I contacted him, he was genuinely friendly and happy to hear from me...even when I was coming back with more questions. When I finally decided on my car, he worked through the numbers with me, and was very straight-forward and honest about the pricing. In the end, I was very happy with the price of the car, and he was able to locate exactly the car I wanted, and he had it here in no time. The trade-in process was effortless and very fair. I drove away with a car that I kept saying, day after day, "I love this car." Every step of the way, Joe went above and beyond to make sure that the entire process went smoothly, and that we were happy with our decision. I could not have been happier with my decision to purchase a car from Athens BMW -- as a matter of fact, my mother was so impressed with the dealership and with Joe that she is switching from her BMW dealership in Atlanta, and bringing her business to Athens. More
From the first phone call to driving out with our new car the folks at Athens BMW were informative, friendly and respectful of our time. The price was about what I expected to pay and so far the 535D is perf the folks at Athens BMW were informative, friendly and respectful of our time. The price was about what I expected to pay and so far the 535D is performing very well. The sales manager, the new car sales manager who did the paperwork and Rick our salesman were all knowledgeable and a pleasure to deal with. We would certainly recommend Athens BMW. More