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Athens BMW

Athens, GA

4.5
327 Reviews

3040 Atlanta Hwy

Athens, GA

30606

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Showing 327 reviews

September 23, 2023

Terry guided us through the ordering process. He was always available when we had questions. He is Knowledgeable, Professional, and Courteous. He had the X5 ready when we arrived at the dealershi More

by kwrock18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hosier
Sep 25, 2023 -

Athens BMW responded

We're so glad to know that Terry was able to guide you through the process and answer all your questions. It's great that he made your experience at Athens BMW a positive one, laying out options without pressure. Thanks for recommending us!

September 16, 2023

In the past 30 years we have bought over 45 vehicles. From almost as many dealerships. This is, hands down, the best dealership I have ever dealt with! From the purchasing experience to service visits, t More

by rose_pujols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth, Terry Hosier, Jeff Socha
Sep 18, 2023 -

Athens BMW responded

Wow, that's quite a compliment coming from such an experienced car buyer! We're so glad to know you've had the best experience with us at Athens BMW. From purchasing to service visits, we aim for excellence every step of the way. Thanks for your review!

July 28, 2023

Great service. Very polite and professional people who are respectful of your time and needs. More

by obharris70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubi Salva
Jul 28, 2023 -

Athens BMW responded

Thank you for the review! We are so glad to hear that you had a successful experience working with us. Drive safely, and we hope to see you back again at Athens BMW!

June 24, 2023

My service appointment was great! New tires were available and installed correctly. My service representative was courteous and professional. Loaner auto was clean and ran well. Highl More

by dkinnard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 26, 2023 -

Athens BMW responded

Thank you! Your recommendation means a lot to us. We're glad you had a great service appointment and that everything went smoothly with the new tires and loaner auto. Drive safely, and we hope to see you again at Athens BMW!

June 04, 2023

Athens BMW went above and beyond to help me get my new car. Antoine was amazing to work with, you can tell he loves his job and never once did I feel like he was pushy or just wanted to sell me a car. I f More

by Dpowell4125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine
Jun 05, 2023 -

Athens BMW responded

Thank you for the review! We are so glad to hear that Antoine delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you again at Athens BMW!

May 28, 2023

Took my car to Athens BMW to have my airbag recall done and now the car won’t start up. Service manager won’t do anything about it saying that it didn’t start up when they got it. More

by Nkyerger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James brian
May 29, 2023 -

Athens BMW responded

Thank you for bringing this to our attention. We strive to deliver top-performing service and it's concerning to hear that your vehicle is not running properly after being serviced by us. I would like the chance to speak with you further regarding your visit and what can be done to make this right. Please reach out to me when you have a moment so we can resolve this situation together. Thank you, Jonathan Kahn - Service Manager - 706 608-5935 or jonathan.kahn@athensbmw.com

May 12, 2023

On time helpful and great follow up my customer service person was a big help More

by wlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
May 12, 2023 -

Athens BMW responded

Reviews like this one make our day! Thanks from the Athens BMW team.

April 25, 2023

I was impressed with the car service to get the customers to a place to shop and eat while waiting on their vehicle being serviced. More

by dwest2120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Dixon *****
Apr 25, 2023 -

dwest2120 responded

🤙🏽

Apr 26, 2023 -

Athens BMW responded

Thank you for this friendly review of Athens BMW! We hope to see you again next time!

April 01, 2023

Fantastic experience all around! Would definitely recommend to my friends and family. Will be back for sure! More

by BNaDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David F.
Apr 03, 2023 -

Athens BMW responded

Your recommendation is so appreciated! Thank you for choosing Athens BMW, we look forward to welcoming you back for your next visit. Drive safely!

February 04, 2023

Service was good. Ease of making an appointment was quite difficult. Online link to make an appointment failed to work. Had to call and leave a message on voice mail. More

by Bobshanteau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bevan Doyle
Feb 06, 2023 -

Athens BMW responded

While I am happy to hear our services were satisfactory, I do want to apologize for the difficulty you had making an appointment online. I am also sorry for any lack of communication on our end, and I will use this feedback to help my team improve. If there is anything else I can do for you, please reach out. Thank you, Jonathan Kahn - Service Manager - jonathan.kahn@athensbmw.com

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