Armory Chrysler Jeep Dodge Ram FIAT of Albany
Albany, NY
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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany
We just purchased our 5th Jeep from Harry. When we decided it was time for a new car, we did not even hesitate to go to Armory and ask for Harry. He is a straight shooter, very knowledgeable and pers decided it was time for a new car, we did not even hesitate to go to Armory and ask for Harry. He is a straight shooter, very knowledgeable and personable and has been with Armory for 40 years! It is a great experience and we love our new car. Right now we own 3 Jeeps. . .and will always drive Jeeps for comfort and durability. A couple decades ago we did have a Laredo that could not get satisfied with its transmission, and Armory kept putting in new ones until the Laredo was happy. It took 3, but the service was great. Our Grand Cherokee Overland is 12 years old and still works great. . .will be sorry to sell it. We usually don't talk to our friends and family about products and services, but we do promote Armory and tell people that it they are going to buy a Jeep (which they should, of course) they should go there and ask for Harry. More
Made initial phone contact with Nicole. She seemed to be helpful over the phone. Made an appointment to meet with her. When we got there Nicole was a no show. Paul Mc Grath meet us instead. Our initial reac helpful over the phone. Made an appointment to meet with her. When we got there Nicole was a no show. Paul Mc Grath meet us instead. Our initial reaction was to walk away. Paul went above and beyond duty to help us out. Car was in garage for repair, which we were never told about. Paul searched high and low for key to vehicle. He finally was able to locate spare set so we could take test drive. We put down a deposit that night. Paul told us we should hear the next day from John Carroll. Three days later John did call, after Paul asked him to call again. John may have been off work for 1 day, not sure he was off for 3 days though There was a snow storm on the day we were to pick up the car. Due to weather conditions we came in 1 1/2 hours late. Paul was very understanding .Car .APPEARED to be ready, so all the papers were signed. We did discover a missing screw in the area where repair was made. Paul had a screw that we attached to car and away we went. To our dismay when we got to our next stop to buy a snow brush we realized not one of the tires had caps on the valve stems. This my seem little to you, but not to the parents of a 17 year old girl who will be the primary driver of the car! More
Initially, We were just looking at the new line of Fiats. My husband Rubens and I were still undecided what to buy. Then a gentleman came outside in the frigid weather and offered us a test drive. His Fiats. My husband Rubens and I were still undecided what to buy. Then a gentleman came outside in the frigid weather and offered us a test drive. His name is Kyle Ohlidal,and from the start he was friendly and obliging with all our questions about Fiat. After listening to all our requests, he smiled and said the car of our dreams was in the showroom. Kyle was fantastic and we bought the car of our dreams that very cold cold February day. Thank you Armory and Kyle Sincerely Nancy and Rubens More
was greeted at door by Kate who was very helpful finding the right truck for me at the right price. She was well informed about the trucks and not at all pushy. I would like to recommend Kate and Armory Gar the right truck for me at the right price. She was well informed about the trucks and not at all pushy. I would like to recommend Kate and Armory Garage. More
I had a great experience at Armory Garage and I couldn't recommend Joe Crisafulli enough. Buying my certified used 2013 Jeep Patriot was a painless process. I got the car I wanted at the deal I wan couldn't recommend Joe Crisafulli enough. Buying my certified used 2013 Jeep Patriot was a painless process. I got the car I wanted at the deal I wanted. Woo hoo! More
Service was prompt and fluid. We were focused on what we needed and this agent was very attentive to this and provided us with a vehicle that matched the description within a matter of seconds. We came to needed and this agent was very attentive to this and provided us with a vehicle that matched the description within a matter of seconds. We came to the showroom during a snowstorm and were greeted immediately and shown the vehicle. We arrived at a negotiated price with several extras within a matter of minutes. Financing and trade in were provided with little additional effort. We picked the vehicle up in two days. Extras had to be installed. Additionally, the agent called us at home on a saturday to ask us how we liked the vehicle. Follow up is very important to us and we appreciated this. All documents were ready to sign and we felt as if this individual was a "seasoned" salesmen. Thank you- More
Absolutely a grand experience! No high pressure selling. selling cars the way people want to buy them. From the sit down with Steve to talking with the sales mgr and business mgr.. NO GLASS OFFICE BACK ROOM selling cars the way people want to buy them. From the sit down with Steve to talking with the sales mgr and business mgr.. NO GLASS OFFICE BACK ROOMS DEALS HERE. Everything up front and honest. Have you had a shady experience at the "other" dealers? I know I have and it always leaves a bad taste. Put that all behind you these guys are great and I drove 45 min to get to them... Well worth it. More
Armory has a beautiful layout inside its showroom that really draws the eye and makes you want to climb into a Jeep the second you walk in. I met Harry when he approached me outside after I was looking ar really draws the eye and makes you want to climb into a Jeep the second you walk in. I met Harry when he approached me outside after I was looking around for only a few minutes. I told him what Jeep models I was interested in and he was patient and understanding. I test drove a few Jeeps and fell in love with the 2014 Jeep Cherokee Latitude 4X4. Harry knew his stuff, helping me decide what I did and did not need out of a Jeep. Negotiating price and payment was not overwhelming and Harry made me feel comfortable the entire time. In the end, I couldn't be more satisfied. If you're within distance and interested in a Jeep, go to Armory and ask for Harry. More
I wouldnt reccomend this dealership to my worst enemy! THEY ARE HORRIBLE!!! They are very sneaky and do not stick by what they say. I agreed to loan terms with my original sales associate and then was pre THEY ARE HORRIBLE!!! They are very sneaky and do not stick by what they say. I agreed to loan terms with my original sales associate and then was presented something totally different when I went to sign papers with the second.I didnt catch the mistake in time and am now in a loan much longer then I should be. That I apparently agreed to according to the sales manager who "remembers everything" and says I had agreed to the second set of terms. I was told my bank would be added as an option for financing and I have recieved denial letters from every bank EXCEPT my own bank, so it was clearly not even an option chosen. The sales manager was very arrogant and a real "know it all" I had to fight with them for 4+ weeks to get a second key for my vehicle, called multiple times with no return phone call even from the general manager which is just bad business practice if you ask me. I must have called twice a week checking on the status of the key. I had to bring the vehicle in for repairs and it was only 3 weeks after I purchased my "Certified vehicle" and I feel these parts(heater hoses and shifting cables) should have been noticed during the check list. I can say I did have a good experience with my sales associate Harry Roselan he did the best he could and was the only one who would return my phonecalls all the times I had to call, and the serivce department, especially Steve and Brandon, have been helpful and friendly but other then that I am not impressed and wouldnt reccomend any of my friends and family to purchase from them. Any future vehicles I purchase I will be going elsewhere. More