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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews

960 Central Ave

Albany, NY

12205

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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

December 27, 2014

Great service! Went in looking for a Wrangler that was very hard to find. Not only did Ron Usenza locate the exact one I wanted for me but I got exactly the deal I w More

by Wranglerguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Nyahy
December 20, 2014

BEST CAR BUYING EXPERIENCE!! Alex, Chris & Jim were AWESOME! I've bought 7 cars so far in my life and each one was purchased at different dealers. This was my first purchase fro More

by darnold34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Clark, Christopher Siegel
December 10, 2014

Just simply AMAZING!!!!! I cant even explain how happy I am. Mike Horn is an amazing man. Not only did he help put me in a new vehicle he made sure to make myself and children More

by tracey.miller.18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Nyahay, Mike Horn
Dec 11, 2014 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you Tracey, we're glad it all worked out!

November 25, 2014

Quick . . . Easy . . . Painless . . . Smooth !!! After visiting 3 other dealerships in the area I decided to stop at Armory Garage. I spoke with Ron Usenza about the vehicle I was interested in. More

by zman47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 24, 2014

Great Experience I Absolutely love my car! Kyle and Armory Garage were amazing! I wouldn't go anywhere else to purchase a vehicle. Thank You Armory Garage! More

by kaydenjacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 17, 2014

Excellent Service, Friendly & Reliable A++ Had a minor issue with my Ram 1500 that I purchased back in May. Everyone at the service department was fantastic to deal with; they truly provided th More

by lindon.paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Alix, Paul Cassala, Tom Harpster, Paul Ouimet, A.J. Erschen
November 04, 2014

Easiest Car Purchasing Experience Ever Paul was awesome to work with. Friendly, very helpful, and not pushy at all. We looked at vehicles on a computer first, picked a few in our price rang More

by samanthahartig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 04, 2014

Amazing. I found my self in a position to need to buy a car within 48 hours. I spent Monday morning calling dealerships looking for the best deal on the Jeep G More

by Bought
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben in the finance/credit department, Mike Horn
October 24, 2014

Best Hassle Free/Relaxing Car Buying Experience Ever!!!!!!!! I had a wonderful experience. I approached the sales manager Chris Siegel. and within a matter of a week he found the car I wanted for the price I wa More

by anolan622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Nyahay, Christopher Siegel
October 01, 2014

lack of integrity Told me the truck was fully inspected and was good to go. Drove it home and two weeks later had to bring in the truck because check engine light came More

by monolitoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 22, 2014 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Matthew, we sincerely apologize for any inconvenience this has caused you. It seemed as if our email correspondence regarding the repairs to your 2004 Dodge 1500 pickup, gave you a better understanding of our reconditioning process, specifically describing the work that was done to the truck prior to you purchasing it. We anticipated you to come in as discussed and get the copies of the work orders and to answer any other questions you might have in person. Every pre-owned vehicle goes through a full inspection in our service department and any work that a vehicle needs, is performed prior to the vehicle being sold. We did all we could to set your truck up for many years of happy ownership, even performed extensive preventative maintenance, replacing many parts that *could* be needed in the near future. Again, we sincerely apologize you're not happy and will scan and email you the copies of the paperwork if you wish.

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