Armory Chrysler Jeep Dodge Ram FIAT of Albany
Albany, NY
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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany
Excellent Service, Friendly & Reliable A++ Had a minor issue with my Ram 1500 that I purchased back in May. Everyone at the service department was fantastic to deal with; they truly provided th Had a minor issue with my Ram 1500 that I purchased back in May. Everyone at the service department was fantastic to deal with; they truly provided the best customer service anyone can ask for. All my issues were resolved in a quick and precise manner; they were even nice enough to honor an item that was out of warranty. This truly sets them apart from any other dealer or garage i have encountered. I certainly recommend this dealer to all my family and friends- and even strangers. Thanks for your GREAT service. You probably don't know it guys but you just saved my Christmas :) Linon (A Very Appreciative Customer) More
Easiest Car Purchasing Experience Ever Paul was awesome to work with. Friendly, very helpful, and not pushy at all. We looked at vehicles on a computer first, picked a few in our price rang Paul was awesome to work with. Friendly, very helpful, and not pushy at all. We looked at vehicles on a computer first, picked a few in our price range (actually in our price range, wasn't pushed to go over $ comfortable spending), and tested them all to find a good fit. We brought a 6 year old and a 9 year old car shopping- Paul was so engaging with them, we didn't hear once that they were bored. The prices here were an average of $5,000 less than other dealerships we looked at on everything. Also, they were able to get me a better interest rate than USAA or Navy Federal. More
Amazing. I found my self in a position to need to buy a car within 48 hours. I spent Monday morning calling dealerships looking for the best deal on the Jeep G I found my self in a position to need to buy a car within 48 hours. I spent Monday morning calling dealerships looking for the best deal on the Jeep Grand Cherokee. I called 4 big name local dealerships, Armory, Lia, Fucillo and Goldstein I asked them all for their best price on a JGC Laredo E class. I was fortunate enough to find Mike "Beep" Horn at Armory, he found the car I wanted, and found a price that blew the other 3 dealerships out of the water. In all seriousness, the sales person at Lia, when presented with the Armory price, told me to go buy from Armory, because Lia just couldn't match it. Fucillo came in 3K over the Armory price (over MSRP!) the rest came in hundreds to thousands of dollars over Armory. On top of the amazing price (verified on truecar.com and KBB) Mike was really patient and good humored through the whole process, and worked very hard to get the paper work complete on the same day, so we could drive off the lot with the new car (Much credit to Ben in the finance department as well) More
Best Hassle Free/Relaxing Car Buying Experience Ever!!!!!!!! I had a wonderful experience. I approached the sales manager Chris Siegel. and within a matter of a week he found the car I wanted for the price I wa I had a wonderful experience. I approached the sales manager Chris Siegel. and within a matter of a week he found the car I wanted for the price I wanted. Not only that but the car was a 2014 with under 15k miles, and although it was a used car they put brand new tires on the rear. When it came time to purchase this car I worked with Paul Devane. I have not worked with a friendlier car salesman ever he was always on time and everything was a breeze. Then comes the financing I told them I wanted 1.99 as that is the lowest I saw and they got me right in that rate. 10/10 for a whole experience. More
lack of integrity Told me the truck was fully inspected and was good to go. Drove it home and two weeks later had to bring in the truck because check engine light came Told me the truck was fully inspected and was good to go. Drove it home and two weeks later had to bring in the truck because check engine light came on. Brought it in and they had to putin a new gas cap because it was leaking. Drove it back home and a month later check engine light came on again. Turned it in and Catalytic Converter and sensor needed to be changed out. I put less than two thousand miles and ive paid over $1,500 in parts and service. I called and emailed kyle and he did not respond. Lack of integrity. I hope i never see this guy. More
Excellent purchasing experience I'm typically an apprehensive car buyer at best, leery of salesman who don't know their product, understand their customer, or care much about either. I'm typically an apprehensive car buyer at best, leery of salesman who don't know their product, understand their customer, or care much about either. I wasn't expecting to buy from Armory when I stopped in, but the knowledge imparted by Kyle about his trucks, his understanding of what I wanted and needed, and his willingness to work with me to make it work without being overly aggressive about the sale sealed the deal for me. Bought the truck the same day and couldn't be happier. Kyle has been quick to answer my emails after the sale. He clearly likes what he does and wants the customer to come back the next time to buy again. Which I'll most likely do based on this experience. More
new car great experience about a month ago i was in the market for a used car i was going to alot of diffrent dealers i decided to stop at armory after viewing there inventory about a month ago i was in the market for a used car i was going to alot of diffrent dealers i decided to stop at armory after viewing there inventory online i got there at around 9 in the morning i was approached by rick very friendly and knowlagable i had 2 cars in mind i got to test drive both i decided the 2013 mazda 3 rick made it a very good and speedy process was on the road with my new car by 4pm that day i just wanted to thank him for all his help and will be back for future car buying thanks again i love the car More
Friendly staff - Great vehicles Josh Johnson was nothing but professional. He was there through the entire process, stayed late explaining everything and even came in on his day off Josh Johnson was nothing but professional. He was there through the entire process, stayed late explaining everything and even came in on his day off as this was the only day we could pick up the car. Friendly knowledgeable staff, top dollar on trade and low pressure. How can you go wrong. More
New Car Great Doing Business with. Armory garage should be proud to have such a professional sales person as Bob Sitcer. I will definitely return and recommen Great Doing Business with. Armory garage should be proud to have such a professional sales person as Bob Sitcer. I will definitely return and recommend armory and Bob Sitcer to all my friends More
On the road repairs I am General Manager for a small company in Georgia. Our business requires that we do demonstrations throughout the country. We use a 2010 Dodge 350 I am General Manager for a small company in Georgia. Our business requires that we do demonstrations throughout the country. We use a 2010 Dodge 3500 Dualie Diesel which has been a very good truck. However, at about 350K miles, we developed a clutch problem while in the Albany area. After the first dealer said it would be a week or two, I was able to contact Armory and spoke with AJ Erschen. He and the guys in service worked hard, overnighted some parts, even sent a runner over the state line for a few more, and had us back on the road in 2 days. I was very impressed with the service, and the truck has run great since we had the work done. More